A lessandro Miglio, CTS
**** ***** ***** ***** • San Pablo, CA 94806
510-***-**** (home) • 510-***-**** (mobile)
****.******@*****.***
EDUCATION
****-**** ******** ** ***** in Music Engineering Technology, University of Miami
Minor in Computer Science
2004-2006 Master of Music in Music Technology, New York University
EMPLOYMENT
2009-Present AV IT Engineering Manager 1, University of California Berkeley Berkeley, CA
The University of California Berkeley is the world's No. 1 public university with over 36,000 students enrolled.
My duties as AV IT Engineering Manager are as follows:
§ Oversee day-to-day operations of the Design and Engineering group within the Educational Technology
Services, which handles the AV IT needs for over 200 teaching and learning spaces across campus
§ Serve on various leadership committees to help guide departmental goals, principles and objectives
§ Innovate collaboratively and pragmatically to meet the technological needs of end users across campus
§ Supervise exempt and non-exempt employees who are responsible for the design, installation, and
maintenance of technology in general assignment classrooms, active learning spaces, conference rooms
and large auditoria with a wide variety of technological needs and uses
§ Interface with several other units within the ETS department and across campus to coordinate and meet
technological needs
§ Program and maintain audiovisual control systems including touch panel design, centralized resource
management, release management, and delegation of tasks
§ Design and engineer audiovisual and control technology for faculty and staff in aforementioned spaces
§ Implement and manage IT service management principles
2008-2009 Systems Programmer and Engineer, WBE Audio Visual Novato, CA
§ Responsible for all control system programming for the department utilizing AMX or Crestron systems
§ Graphical and touch panel design for control systems
§ Development of infrastructure code, modules and templates as a base for all company installations
§ Hardware and software configuration for digital signal processors
§ Audiovisual design engineering, including attending bid walks, providing design specifications and
drawings, furbishing quotes for customers, equipment configuration, training, and system commissioning
2007-2008 Control System Programmer, Engineered Environments Alameda, CA
§ Responsible for the configuration of existing infrastructure code for control systems
§ Development of new code and modules
§ Coordinating with team members for system integration and quality assurance
§ Various tasks such as network configuration, remote control programming, and DSP programming
EMPLOYMENT (CONT.)
2006-2007 Audio Engineer, Manhattan School of Music New York, NY
§ Audio recording of recitals, concerts, master classes, and recording sessions using a variety of recording
formats, including a digital audio workstation
§ Oversaw audio duplication and format conversion services
§ Live sound mixing for distance learning videoconferences
§ Live sound reinforcement for a variety of events, including jazz big bands and Broadway style shows
§ Product assessment and recommendation
PROFESSIONAL CERTIFICATIONS AND TRAINING
§ Certified Technology Specialist (CTS) – License No. 1328234
§ ITIL Foundation Certificate in IT Service Management – License No. GR750086832AM
§ AMX ACE Certified Programmer and RMS Expert
§ Biamp Training Certifications for Tesira and Audia – Certification Nos. 7639 and 7618, respectively
§ Extron School of Emerging Technologies
SKILLS AND INTERESTS
§ Strong communication, interpersonal and customer service skills
§ Experience with Extron, Crestron, Java and HTML languages in Windows and Mac operating systems
§ Experience with AutoCAD, Photoshop, WordPress, Google Tools, ProTools, Final Cut, and Flash
§ Proficiency with Microsoft Word and Excel
§ Word processing – 80 WPM
§ Bilingual – fluent in Spanish
§ Professional writer and editor
§ Proficient pianist