secretary- admin and clerical work

S. RUPA RUCKMANI

*********.*****@*****.*** D.N. 24 Perumal Koil

Street

Agraharam

Singanallur

978-***-**** Coimbatore - 641005

OBJECTIVE

My career goal is to work very hard and strive to achieve to be the best I

can be in my career. To obtain a career position in a thriving company,

working in a safe, friendly, and productive environment, where I can use my

skills to the best of my ability that would benefit myself, the company and

all those around me.

ACADEMIC QUALIFICATIONS:

PERIOD QUALIFICATION INSTITUTION % REMARKS

1997 SSLC PSGR Krishnammal Girls 69% First Class

higher Secondary School

1999 HSC PSGR Krishnammal Girls 78% First Class

higher Secondary School

1999-2004 Msc. Economics Avinashilingam Deemed 88% First Class

(Integrated Course) University, Coimbatore with

distinction

Additional Qualification

Knowledge of computers in Microsoft Office package and internet.

Languages Known

ENGLISH READ WRITE SPEAK

TAMIL READ WRITE SPEAK

HINDI READ WRITE SPEAK

MALAYALAM - - SPEAK

WORK SUMMARY

Dr.Muthus Hospital

. Supervision of the front office and report to MD

. Daily report maintaining in excel sheet and monthly OP patient

. Ward rounds and orientation to inpatient

. Checking the patient got all dues, bed making and sponging on regular

basis

. Daily day reports to MD about the ward patients

. Dealing with insurance patient

. Counseling the patient regarding insurance

. Insurance Queries through mail will be replied

. Relieving work to MRD like preparing discharge summary, medical

certificate and filing of case sheet

Ortho One

. To prepare discharge summary of various diagnosis and surgical

procedures in Orthopaedics and Spine.

. Preparing Leave, Medical, Insurance, fitness certificates of the

patients as per their request with the knowledge of concerned

consultants.

. Preparing thanking and referring letters to various doctors.

. To check and reply mails.

. Give reminder to Doctor about important issues and events.

. Coordinate in taking signature of Doctor on specified documents.

. To perform any other duties as instructed by the seniors.

. To get him updated about the day-to-day activities.

. Assisting the PRO in marketing.

. Conducted spoken English session in the computer.

. Preparing OT list and co-ordinate with Anesthetist and publish list to

all departments

. Orientation to the IP patients

. Giving appointments for the IP patient on review basis for various

doctors

. OT drugs and wards drugs entries on daily basis

. Daily reports about the discharge details to GM

. Preparing and Mailing monthly reports of the dispatch of discharge

summary and timings to GM mail ID

. Filing of MRD case sheet seeing to check list

. Communicate with MLC case patient and co-ordinate with medical legal

officer to prepare wound certificate

Relieving work

. Co-ordinating in giving proper appointments for the patients seeking

appointment through website and email.

. To take telephone calls on behalf of Doctor and inform him

accordingly.

. Write greetings on behalf of Doctor

. Communicate about the mails to appropriate persons.

Soft Logistics:

. To do interaction outbound calls, Convince the client and achieve the

target

. Working in call center had enhanced me to develop excellent

communication skills

. To develop good inter personal relationship with the clients

. Telephone ethics

Axis Bank Sales LTD

. Back calling check up

. To develop rapport with clients in order to face the challenge.

. Telephone ethics.

. Counselling the clients and making the clients to understand he/she is

in the right and safe hands.

WORK EXPERIENCE

Working as a patient relation executive and insurance officer from Dec 2014

to till date

Worked as a Secretary in Ortho One, Coimbatore from November 2009 to

November 2014.

Worked as a customer support executive in Soft Logistics systems, Chennai

from April 2008 to August 2009.

Worked as a Operation Executive in AXIS bank Sales LTD, Coimbatore from

February 2006 to march 2008

PERSONAL INFORMATION:

Name : Rupa Ruckmani S

Father's Name : Srikrishnan K

Date of Birth : 12.10.1981

Marital Status : Married

Nationality : Indian

DECLARATION:

I hereby declare that the above furnished details are true and best to my

knowledge and belief.

Place: Coimbatore

Date: RUPA RUCKMANI S

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