Customer Service Engineer

Tyrelle Smith

*** **** *** **, ** ***** 216-***-**** ************************@*****.***

SUMMARY

Focused and hardworking individual looking to work in a productive,

professional environment as and use my extensive work experience and strong

work ethic to help a potential organization function at its highest capacity.

Several years working as an administrative assistant, customer service rep,

private contractor, general laborer, and environmental engineer.

CAREER EXPERIENCE

Administration Support

Data entry of admissions materials for students and families

Telemarketing and cold calls for

Organize campus visits and tours for prospective students

Organize and archive promotional and marketing material via Excel

Directing calls for senior level staff members.

Customer Service

Led tours for students and families through CIA campus and surrounding

areas.

Interacted with clients on regular basis to ensure positive experience.

Contributed to friendly, healthy work environment.

Team player and eager to grow and learn

Genral Labor

Floor sanitation engineer

Able to lift 50+ pounds

Capable of operating heavy machinery

CAREER HISTORY

2014 – 2015 Security Officer Atlantis Security Cleveland, OH

2013 – 2015 Gallery Guard Cleveland Museum of Art Cleveland, OH

2013 – 2013 Private Contractor Jenny’s Janitorial Service

Cleveland, OH

2010 – 2013 Student Ambassador Cleveland Institute of Art

Cleveland, OH

2011 – 2012 IME Assistant Cleveland Institute of Art

Cleveland, OH

2009 – 2009 Receptionist Hughie's Audio Visual

Cleveland, OH

2006 – 2007 Food Runner Restaurant Associates

Cleveland, OH

EDUCATION

Cleveland Institute of Art, Cleveland, OH

Bachelors of Fine Art - Focus in Illustration

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