Human Resources Training

Michelle J. Rice

*** ****** ******, **********, ** 45229 513-***-****

******@****.**.*** https://www.linkedin.com/in/oomjr

Objective Offering a B.A. in Organizational Leadership (HR Track), with

substantial book and tacit knowledge of training and development.

I possess strengths including communication skills, social skills,

technological literacy, attention to detail, and high emotional

intelligence. I enjoy working as a part of a team, and do well to

remain calm under high-pressure and/or fast-paced environments. I

am seeking entry-level Human Resources positions that will further

build on my experiences and advance my knowledge in the HR realm.

Education University of Cincinnati, Cincinnati, Ohio

[Expected Graduation Summer 2015]

B.A. Organization Leadership, concentration in Human Resources,

minor in Psychology

Walnut Hills High School, Cincinnati Ohio

High School Degree

Attended between 2005 and 2010. Walnut Hills is consistently

nationally recognized as one of America's top 100 high schools. It

is a six-year college-preparatory school that follows a classical

curriculum.

Relevant Introduction to Human Resources

Coursework Training and Development

Compensation

Psychology sequence 101-103

Employment Law

Interpersonal Relations

Practice of Leadership

Business Writing

Staffing

Managerial & Financial Accounting

Digital Technologies

Related Work BOCA Restaurant Group (BRG), NADA

Experience [July 2011 - March 2014]

Lead Training Hostess

During my time at NADA of BRG, they were in need of more

consistent training and practices with the host staff. I

challenged the process when I took the initiative to ask for more

responsibility, so that I could maintain the standard in which I

was hired once before for our new hostesses. My responsibilities

included:

Introducing and assimilating new hires into the company

Modifying and developing training, training delivery and its

implementation

Occasional help with scheduling and advising

Served as a liaison between the hosting staff and upper management

Skills required:

Strong interpersonal skills

Effective communication skills

Multitasking capabilities

Results:

Asked to provide training for new employees at newly opened sister

restaurant, Sotto.

Earned two pay raises, increasing my hourly pay to $11.50 from

$9.50/hour

Gained titles as first "Lead Training Hostess"

Other Achievements:

Mastery of OpenTable reservation system (90 - 100% utilization)

Employee of the month in December (2012) for efficiently booking

the restaurant

OpenTable deemed NADA as its most book restaurant in 2013, during

the time of my utilization of its online capabilities

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