Project Manager
Resume:
Carrie Monaco *************@*******.***
SUMMARY OF QUALIFICATIONS
Personable self-starter with
excellent follow-through
abilities that enjoys working in Strong communication skills with people of all levels and roles.
a fast-paced and exciting work
Driven to learn and apply new ideas and skills.
environment looking for a
Recognized as a creative and practical problem-solver.
company that enables me to use
my abilities to the fullest and Enthusiastic, creative and willing to assume increased responsibility.
challenges me to further Unique ability to adapt quickly to challenges and changing environments.
develop my business skills. Articulate and professional in both appearance and manner.
Experienced in balancing priorities for short-term and long-range goals.
Able to coordinate multiple projects and meet deadlines under pressure.
Understand the importance of discretion when dealing with confidential issues.
PROFESSIONAL EXPERIENCE
GlaxoSmithKline October 2014 - current
COMPUTER SKILLS Project Manager RTP, North Carolina
Manage various projects within Global Transformation Logistics and Supply Chain division.
Microsoft Word
Microsoft Excel Interact with project sponsors, stakeholders, internal departments and third-party vendors.
Microsoft Outlook Define business needs, requirements and project scope in partnership with IT teams and business
Microsoft Project partners.
Microsoft PowerPoint
Track project against scope and schedule through project plan and other supporting
SharePoint
documentation.
Adobe Illustrator
FTP Client Manage communication of project status and updates to stakeholders and Steering Committee.
Organize and facilitate monthly Global Transformation Governance Board project approval
ServiceNow
meetings.
Cognos
Responsible for developing and training quarterly departmental process updates.
RTI International January 2013 - October 2014
Project Manager RTP, North Carolina
Create and execute project work plans and track project timelines and deliverables.
Identify project issues and risks; determine and execute mitigation strategies.
Manage consultant and subcontracting arrangements.
Serve as liaison to project director and task leaders, as well as business unit (i.e., division,
center, etc.) management.
Interact with project sponsors (as deemed appropriate by project director/principal
investigator) with a focus on customer service and understanding of client expectations and
needs.
Develop technical solutions based on the requirements stated in the Request for Proposal
(RFP).
Project Coordinator
Successfully established the Project Coordinator role as a Project Management Office
service.
Implement, evaluate, and audit project management processes and templates for the project
management office (PMO).
Serve as a resource to project managers and project leaders to educate and assist them with
implementing project management processes and making improvement/changes.
North Carolina Department of State Treasurer January 2012 –January 2013
Executive Assistant (contract position) Raleigh, North Carolina
Assist Chief Investment Officer and Division Managers.
Process budget authorization and reimbursements for travel.
Review submitted investment portfolios to determine funds that meet current departmental
needs.
Update policy & procedures, desktop guides and annual report.
Prepare weekly update reports for company wide distribution.
Manage division website.
Medytox Medical Management Solutions June 2011 – November 2011
Executive Assistant (temp position) West Palm Beach, FL
Assist President, VP of Operations and VP of Sales.
Coordinate travel for Executives, Sales Reps and CSRs.
Manage sales force consisting of 60 independent medical sales reps.
Oversee CSR department to ensure client satisfaction and performance.
Prepare weekly sales projection and account volume report.
Prepare and monitor monthly Operation budget.
Deliver updated marketing and sales materials to each sales representative.
Organize and host sales training calls.
Maintain and upkeep employee records including agreements.
Input employee and client data into medical records database.
Assist laboratory with any questions or deliverables needed to maintain accurate and timely
reporting to clients.
Maintain and submit expense report on a weekly basis.
Manage programming updates and testing for medical software.
Medelia, Inc. July 2009- May 2011
Account Manager Hollywood, Florida
Manage the day to day maintenance of all assigned client accounts.
Maintain and manage all deliverables associated with assigned accounts.
Interact with clients on a daily or weekly basis depending on clients’ needs.
Prepare and distribute weekly/quarterly/yearly reporting to all assigned clients.
Responsible for all and any part of the fulfillment of account objectives and deliverables.
Creatively offer and suggest programs to exceed goals and expectations of clients.
Responsible for driving new business from accounts through new business pitches, suggestions
and enhancements to current scope.
Engage creative work sessions to develop cutting edge ideas to further the success of clients.
Fort Lauderdale Hospital August 2008-June 2009
Executive Assistant Fort Lauderdale, Florida
Assist Chief Executive Officer and Chief Financial Officer with administrative duties for
two facilities.
Coordinate daily schedule and organize meetings for Chief Executive Officer and Chief
Financial Officer.
Responsible for maintaining Administration files including daily/monthly reports,
physician/licensed practitioner and facility operation contract books.
Intercept and resolve all calls directed to Administration department including patient and
client complaints.
Prepare client/physician contracts and Capital Expenditure Requests.
Responsible for locating quality candidates for open management/director positions
including negotiating contracts/fees with recruiters, reviewing resumes and scheduling
interviews.
Assume responsibility as Human Resources Manager for second facility which includes all
aspects of Human Resources including recruiting, interviewing, maintaining employee files, new
hire orientation, bi-weekly payroll, workman’s compensation, benefits and 90-day/annual
evaluations.
Review all computer and phone repair orders and coordinate service orders with contractor.
Create Board presentation and compose minutes for quarterly Board meeting.
Assist in the preparation of licensing and accreditation surveys.
Coordinate and prepare monthly and annual employee recognition awards and activities.
Medelia, Inc. June 2006- April 2008
Project Manager
Responsible for managing two (2) websites; www.IMPnow.com and
www.WomenCertified.com from conception through completion.
Lead brainstorming meetings to generate ideas which allowed active collaboration among
entire team in the project development process.
Developed detailed functional specifications, including extensive wire-frames.
Worked closely with Technology and QA to insure deliverables achievement with quality
results.
During development, negotiated scope of work and proactively addressed problems.
Performed ongoing analysis of site features and traffic patterns.
Assure consumer/client satisfaction through ongoing contact and support.
Create and distribute weekly HTMLs to enhance product development.
Manage distribution of program benefits to consumer/clients upon completion of program.
Work closely with client’s to determine programming initiatives to handle client’s needs.
Generate all materials necessary to assist consumer/client.
Responsible for developing and maintaining relationships with affiliate partners.
Executive Assistant
Assisted the Chief Executive Officer.
Facilitated and schedule business development calls with top executives of potential clients.
Maintained Chief Executive Officer’s calendar, files and training materials.
Coordinated domestic and international business trips.
Comerxia Dec. 2004- May 2006
Executive Assistant Hollywood, Florida
Worked directly with the Chief Executive Officer, Chief Financial Officer, Chief Technical
Officer, Vice President of Operations and Vice President of Marketing.
Liaison for Chief Executive Officer with merchants, vendors and Board members.
Responsible for hiring and interviewing for several departments within the company.
Managed and oversaw receptionist position.
RoomStores of Phoenix, LLC Feb. 1999- Nov. 2004
Executive Assistant Phoenix, Arizona
Assigned to the Executive Office working directly with the Owner/General Manager, the
Marketing Manager/Member and the Merchandising Manager.
Performed a wide range of office administrative, research, marketing, advertising, meeting
scheduling and accounting functions.
Assigned numerous time-critical special research projects.
Extensive hands-on problem and conflict resolution responsibilities.
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