QA Engineer Project Coordinator

Kimberly King

**-** ***** ****** ***** Meadows, N.Y. 11365

Cell: 347-***-****

Email: *********.****@*****.***

SUMMARY:

• 6 Plus years of intensive IT experience as a Quality Assurance Analyst testing Front end and Back end focusing on Functional and Non-Functional, GUI, Look & Feel, End to End, Back End, Performance and Security testing of Web based and Client/Server applications in Banking, pharmaceutical and Insurance domain.

• Expertise in Functional, GUI, Usability, Regression, Database, Performance (load and stress), Validation, Compatibility, integration, system, security, smoke and User Acceptance testing.

• Experience in Manual and Automated Testing on Linux and Windows platform, Client/Server and WEB applications (Java, asp.Net, Flex).

• Experience in testing PowerBuilder Applications in conjunction with Mainframe.

• Complete software development lifecycle (SDLC) and System life cycle (SLC) experience, from business analysis to development, testing, deployment, documenting, maintaining and user training.

• Ability to write Test plan, Test Strategy, Test cases, Test Scripts from BRD(Business Requirements Documents) and Use Cases.

• Worked in CMM environment.

• Knowledge of the FDIC procedures and audits, API testing utilizing Trade applications.

• Strong in Oracle, SQL and exposed to various databases.

• Experience with automated defect-tracking tools like Test Director, Quality Center.

• Used Mercury's tools namely Quick Test Pro, Quality Center, Test Director, and Load Runner.

• Well versed with Black Box & Grey Box testing.

• Working experience with HP Load Runner version 8.1, 9.1, 9.5, and 11.

• Experienced in Security Testing using IBM Rational AppScan.

• Quick to adapt to new working environment and learn new technologies in short span. Highly motivated professional with excellent communication skills and a good team player.

• Excellent analytical skills coupled with interpersonal, communication and self-organizing skills.

• Assertive, committed, motivated team player and a self-starter.

• Able to multitask in fast-paced work environments and meet critical deadlines.

• Planned, developed, and participated in kick off and go/no-go meetings.

• Advance knowledge of V-Model, Agile and RAD methodologies.

• Established collaborative working relationship with co-workers and clients.

•Expert in Administering HP ALM/ Quality Center.

EXPERIENCE:

11/28 – Present Bank of America

NYC, NY

QA Compliance Specialist

• Extensive work tracking Resources (onshore ) across the program Book of Work Make sure projects are being completed on time.

• Track Budget and align Forecasts with Actual spend.

• Develop Functional Test Cases

• Ability to work across the team to ensure SDF process is followed by GTS and App Dev team helping to ensure all required Test Artifacts are created and stored as required.

• Created the HRP requirement from Finra’s: Laws, Rules and Regulations that were applicable to Fixed and Equity Income.

• Created a traceability matrix mapping the Finra’s LRR HRP Execution Test Script Evidence.

• Created and modeled the testing format for very well detailed test cases and test scripts for Controls that defined In Scope testing execution to ensure: repetitive testing results, Controls adhered to and being used by Bank of America’s employee’s, and expectations of what a Pass or Fail execution consists off

• Conducted and attended weekly meetings with Board of Directors from Compliance and internal team.

• Observed and Inquired Supervisors, Financial Advisors, Trader, Broker Dealer day to day activities.

• Analyzed multiple T+1 Reports produced from different systems to ensure trades were being executed at a Fair Price, and Commission earned was not exciding the percentage allowed. Cross referenced price with third party evaluations.

• Ensured the algorithm of files that were down streamed and were not broken Bonds Market interfaced with API.NET ( Bloomberg) .

• Created folder structure for test documents, test scripts, test evidence in a shared network.

Environment: PCOE, UNITY, Windows XP 7, API.NET ( Bloomberg), HOTS SYSTEM, Bond Market, Microsoft Office, Microsoft Communicator, Microsoft Excel, Power Point, Web Ex, Snag it, Acrobat, Shared Network, Web Logic.

10/13/14 – 11/28 Bank of Tokyo Mitsubishi

Jersey City, NJ

QA Lead

• Extensive work tracking Resources (onshore and offshore) across the program Book of Work.

Track Budget and align Forecasts with Actual spend.

• Develop Functional Test Cases

• Ability to work across the team to ensure SDF process is followed by GTS and App Dev team helping to ensure all required Test Artifacts are created and stored as required.

● Managed 15 System Owners by communicating daily, reviewing their test cases to ensure requirements were covered for execution, ensured that the correct files were being down streamed and transmitted, and ensured that there were conflicts with their schedule during the execution and if not available to execute to provide the person who be covering their execution.

● Analyzing required documents and workflow of new trading application and how it is down streams from different systems from Tokyo to NY.

● Work closely and communicated daily with Project Managers, Developers, Business Analysts and System Owners.

● Created well detail test cases for new Latin American Application for Bank of Tokyo, that consist of 5 different Latin American Countries to ensure the formulas that are utilized produce the correct values for different interest rates, ensure that the trades get snapped, and calculate market rate values for each tenor point with the applicable scaling factor, and calculate the values for all foreign currencies have correctly converted to US currency and the values populate in applicable reports.

● Confirm that the reports populate the correctvalues for all foreign currencies and convert to the correct USD values.

● Delegate Roles and responsibilities to participants involved in other areas of testing, that file names and the contents properly downstream and nothing has broken.

● Spot Check and assisted in analyzing all incoming information from the Project Managers and Developers.

● Conducted peer reviews to ensure all areas for testing are covered including both Positive and Negative Test Case Scenarios.

● Ensured all Business Requirements were mapped following Bank of Tokyo’s traceability matrix.

● Validated that Bloomberg snapped the correct Market Rate for the each Latin American Currency and interfaced with iMarksand Market Data Hub.

● Created the structure for the project testing and exported test cases into HP ALM Quality Center.

● Executed new manual test scripts and updated test results ALM Quality Center.

● Preformed regression testing for previous Trading applications.

● Collected evidence from other testers

● Created documents and notice for all tester on the team, for QA Expectation.

● reported all defects following the Defect Matrix

● Generated daily reports from Hyperion and.NET.QA Engineer

Environment: Sales Force, .Net, Windows XP 7, ALM Quality Center, Citrix, MS Office, Bloomberg’s Interface API.Net Bloomberg, iMarks, Market Data Hub, DFS, Pyramid Sphinx, IMMS, Oracle, Data Warehouse, Regulatory Reporting, OFSA, CPMS, Terminator Range.

EXPERIENCE:

10/2012- 10/8/14 TD Bank

Jersey City, NJ

QA Tester Lead

• Managed Run books to ensure that no conflicts with other projects would interfere with the environment being tested in for each phase. Ensured there was coverage for everyone on the team that had PTO.

• Created comprehensive Test Plan for TD Bank’s Online banking applications.

• Created Use cases, Test Scenarios, Test Cases for functional and non-functional areas of TD Bank’s Online Banking applications.

• Exported well detail test cases into HP ALM/ Quality Center.

• Created test planning in HP ALM

• Wrote Queries to create comprehensive reports from Quality Center to provide status reports to upper management.

• Worked as a test lead and managed day to day QA activities at TD Bank.

• Analyzed Business Requirements and created Test Scenarios and test scripts.

• Worked as ALM / Quality Center Administrator.

• Created traceability matrix in HP ALM.

• Trained and mentored resources on HP ALM / Quality Center.

• Automated manual test scripts to automation script in HP Quick Test Pro.

• Conducted peer review on Test Plan, Test Scenarios and Test Cases.

• Coordinated daily and weekly status meetings.

• Worked as a point of contact between Business and IT.

• Worked as primary resource for Quality Center Management, Libraries, Test Plan, Test Lab and Dashboard.

• Conducted walk through and review meetings with peers and managers in understanding QC set up, structure, labeling, and naming convention of folder structure.

• Worked as a test lead to build tree structures in Quality Center.

• Assisted and wrote well detailed test cases for applications and enhancements.

• Conducted webinars, for new application, performance testing tools and granting access for team members to different projects with in TD Bank.

• Reviewed manual testing methods and developed and executed manual scripts.

• Created well detail Defect and reported defects to appropriate individual(s).

• Utilized Fidelity System for staging and cross referencing IM, ST, RM accounts and new transcodes.

Environment: Windows XP, LINUX, UNIX, Quality Center, Quick TestPro, Java, JSP, Visual Basic, ASP. Net, Java Script, HTML, SQL, PL/SQL, MS Office, Web Logic,

03/2010-2012 Bank of America

Charlotte, NC

Sr. QA Engineer

• Analyzed the requirements documents and Uses Cases to create well detail test cases for functional and nonfunctional areas (GUI, Look & Feel, Content and Color Combination) Bank of America’s web and Client/Server applications.

• Prepared both positive and negative test cases for Functional, System, End-to-end Testing.

• Created well detail Manual Test scripts in HP Quality Center to test application Functionality, End to End, GUI, Look & Feel, and Content.

• Executed manual test scripts and updated test results in HP Quality Center.

• Created well detail defects and managed defects in HP Quality Center.

• Conducted Manual and Automated Regression Testing using Quality Center and Quick Test Pro.

• Utilized HP Quick Test Pro. To automate tests covering functionalities, most commonly used areas and security areas of applications.

• Reported all defects to the appropriate individual(s) for resolution using Quality Center.

• Performed Cross browser compatibility testing on different platforms.

• Performed back-end testing to ensure data consistency on front-end by writing and executing SQL queries.

• Verified and validated test data in different Source Systems by executing SQL Queries.

• Created LR scripts in HP Load Runner then enhanced scripts by creating parameterization, Correlation and custom functions.

• Performed Smoke, load, Capacity, and stress testing for web based applications using HP Load Runner.

• Performed different scenarios to identify application performance bottleneck.

• Utilized Load Runner Analysis to analyze performance test results to create comprehensive reports application response time, capacity and stability of applications.

• Attended weekly update meetings with QA Manager to discuss the status of Projects.

• Worked as a core member of the QA team, responsible for testing of the application.

• Utilized IBM App Scan to ensure clients username and passwords were secure.

• Data verification and validation in Oracle and MS SQL.

• Created, updated and deleted data to accommodate proper test data.

Environment: Windows XP, LINUX, SQL Server, Load runner, Quality Center, ALM, Quick TestPro, Java, JSP, Visual Basic, Flex, PowerBuilder, Mainframe, AppScan, RoboForm, and ASP. Net, Java Script, HTML, SQL, PL/SQL, MS Office, WebSphere, IBM Rational AppScan, Flex.

09/2009- 06/2010 Bank of New York Mellon

New York, NY

QA Test Engineer

• Involved in Preparing Test Plan and writing Test Cases.

• Gathered specifications and requirements from development personnel prior to System Testing.

• Created test plans in accordance to the Business requirements, which describes the scope, focus, and approach of application.

• Facilitated discussions with Design and Dev teams to verify developed scripts effectively cover the requirements.

• Reviewed manual testing methods and developed and executed manual scripts.

• Developed test scripts using Quality Center.

• Worked with design/ development/ test leads to resolve issues with developed scripts and verified application functionalities.

• Performed Functionality Testing, and GUI Testing using Quality Center.

• Generated various graphs like summary graphs in Quality Center Analysis and reported the results.

• Involved in writing SQL queries to check the data integrity.

• Investigated software faults and interfaced with developers to resolve technical issues.

• Various documents like Test flows and Test performance were built using MS Word and Excel.

• Involved in the development of test procedures for various stages like Integration, System and User Acceptance Testing.

• Performed Positive and Negative testing.

• Monitored the defect tracking process, trouble shooting and generating customized graphs and reports for the client. Reported Bugs using Quality Center.

• Validated the Production Environment prior to go live.

• Performed browser compatibility testing on different platforms.

• Attended daily defect meeting and weekly update meetings with QA Manager to discuss the status of Projects.

• Monitored server traffic using Web Trends and TureSight.

• Performed Data Validation and Data Integration for Back End Testing using SQL Queries manually.

• Reviewed manual testing methods and developed and executed automated scripts.

• Developed test automation scripts using QTP.

• Reported issues into the bug reporting system and follow up with the development team until it gets resolved using Test Track pro.

• Developed single user scripts in VuGen.

• Executed the Performance testing using Load Runner to analyze the behavior of the application under different load conditions.

• Performance, Stress and Load testing using Load Runner.

• Generated various graphs like Transaction summary graph, Vuser graphs in Load RunnerAnalysis and reported the results.

Environment: Windows XP, Server 2003, UNIX, SQL Server, Test Director, Quality Center, Quick TestPro, Java, JSP, Visual Basic, PowerBuilder, Mainframe, ASP. Net, Java Script, HTML, SQL, MS Office, WebSphere, Visio and MS Project.

06/2008-02/2009 United Health Care

Basking Ridge, NJ

QA Analyst

• Created Test Plan.

• Involved in analyzing requirement documents to create test cases.

• Prepared both positive and negative test cases for Functional, System, End-to-end Testing.

• Conducted Peer Reviews to find and correct bad test cases.

• Executed test cases manually to check GUI and Functional features of the application.

• Prepared automated test scripts for Functional, UAT, and Regression testing using QTP.

• Reported all defects to the appropriate individual(s) for resolution using Quality Center.

• Performed browser compatibility testing on different platforms.

• Performed back-end testing to ensure data consistency on front-end by writing and executing SQL queries.

• Analyzed various reports including transaction reports and virtual user reports generated in Load Runner.

• Performed load, stress and performance testing of the module on the net using Load Runner by creating Vusers for different scenarios and further enhanced the recorded scripts.

• Attended weekly update meetings with QA Manager to discuss the status of Projects.

• Expert in finding bugs and reporting them with detailed information and working with Developers to fix defects.

• Worked as a core member of the QA team, responsible for testing of the application.

• Assign tasks to team members and keep track of their progress.

• Enter tasks in Microsoft Project and important milestones.

• Make sure that resources are efficiently used in order for us to stay on budget and meet project deadline and important milestones (deliverables).

• Coordinate Weekly team meeting.

• Performed knowledge transfer with teammates, as appropriate.

Environment: Windows XP, LINUX, UNIX, Oracle, Toad, Load runner, Quality Center, Quick TestPro, Java, JSP, Visual Basic, RoboForm, ASP. Net, Java Script, HTML, SQL, PL/SQL, MS Office, Web Logic.

EDUCATION:

New City Technical College Brooklyn, NY

Information Technology June,1996

Hunter College New York, NY

Bachelor’s Degree in Psychology with Theatre as minor May, 2007

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