Manager Human Resources
Resume:
PAMELA J. MEADOWS
***********@*****.***
Objective
To act as a Strategic Business Partner and provide excellent Human
Resources service in accordance with company objectives and regulatory
compliance.
Education
Bachelor of Arts, Communication Arts
James Madison University, Harrisonburg, VA
SPHR Certification - Currently working on
Qualifications
Coaching Counseling Benefits Management
Employee Relations Workers Compensation Compensation
Performance Management HRIS Administration Succession Planning
EEO Reporting Recruiting Training
Professional Experience
Lowe's Home Improvement May
2004-February 2015
Human Resources Manager,
Provide HR services for a 150+-employee workforce worldwide.
Responsibilities include recruitment & selection, employee relations,
implementation and coordination of policies and procedures, salary
administration, regulatory compliance.
. Employee Relations - Assist management staff regarding policy
interpretation, solution recommendation and suggested course of action.
Council, advise and/or review disciplinary actions to ensure
consistency. Review and/or write formal disciplinary actions such as
Performance Improvement Plans. Conduct investigations and respond to
Store Manager and Area Human Resources Manager. Use discretion in
handling sensitive matters by maximizing interpersonal, tact/diplomacy
and negotiation skills.
. Recruitment & Selection - Conduct all aspects of recruiting for company
including: managing requisition approval process, employment offers,
and recruitment files. Scheduling and conducting all candidate
interviews. Build and maintain recruiting resources. Partnered with
Store Manager to plan for succession staffing in key positions, through
talent identification and development.
. Compensation - Work with Store Manager on consistent implementation of
compensation and performance increases. Investigate and recommend
compensation for performance and new hires or promotions to ensure
consistency. Assist in the coordination and administration of
performance appraisal and merit review system.
. HRIS - Oversee internal HRIS support for corporate database. Establish
and maintain records. Designated Super User.
. Compliance - Ensure all processes and paperwork meet government
regulations and laws. Maintain accurate I9's and personnel files.
Exceeded company expectations on annual Human Resources Audits for 10
years. Administered all Worker's Compensation claims and files.
Facilitated good faith efforts to meet or exceed corporate affirmative
action goals, maintained accurate records of all efforts made. Tracked
unemployment compensation to ensure accuracy in reason for termination.
Performed tracking for training in safety and Hazmat, maintain DOT
compliance records.
. Payroll - Working through Kronos coordinated daily efforts of store
payroll, including scheduling, time off requests and payroll
corrections. Weekly created and ensured compliance with payroll
reports. Monitored attendance compliance and initiated all attendance
documentation.
. Training - Coordinate Lowe's Training Programs to ensure all store
employees are trained in company philosophy, policy, and procedure and
product knowledge. Provided orientation and training to new employees,
helping them to quickly adapt to Lowe's culture and policies.
Monitored safety training to ensure compliance with regulations.
Robinsons - May July 1999
- April 2003
Human Resources Manager
Provide HR services for a 100+ employee workforce Responsibilities include
hiring & firing, employee relations, strategic planning, coordination of
policies and procedures, wage and salary administration, payroll and
corporate initiatives and regulatory compliance.
. Hiring & Firing - Scheduled and conducted all interviews for available
positions, including: managing applicant flow process and records,
employment offers, new hire orientation, meeting EEO regulations and
data entry for all new hires and accurate paperwork. Ensure all
terminations meet company and anti-discrimination policies.
. Compliance - Ensure compliance with all affirmative action, anti-
discrimination and other federal/state/local laws and regulations.
Ensure accuracy in all paperwork, including I9's.
. Employee Relations - Assist managers and employees regarding policy
interpretation, solution recommendation and suggested course of action.
Council, advise and/or review disciplinary actions to ensure
consistency and adherence to company policy. Review and/or write
formal disciplinary actions including termination decision and
Performance Improvement Plans. Conduct investigations and all employee
concerns or issues. Use discretion in handling sensitive matters by
maximizing interpersonal, tact/diplomacy and negotiation skills.
Conduct and track exit interviews to assist in the analysis of turnover
data and advise Senior Management where appropriate.
. Compensation - Work with Corporate Compensation on job analysis and job
descriptions. Responsible for local compliance with salary guideline.
Investigate and recommend compensation adjustment, promotion, etc.
Administer salary adjustment programs. Manage the performance
appraisal/merit review process.
. HRIS - Oversee internal HRIS support for corporate database. Establish
and maintain records.
. Payroll - Oversee and coordinate daily efforts of local Business Unit
payroll, including unemployment claims and employment verification.
. Employee Engagement - Conducted all employee events, solicited feedback
from associates on engagement and job satisfaction, kept management
team apprised of all feedback.
Previous Experience
Robinsons-May
Area Sales Manager
Credit/Customer Service Manager
Additional Skills & Certifications
Brass Ring applicant system
Unicru
E-Verify
LexusNexus
First Advantage Premier
Kronos Time Card System 4.3
PeopleSoft 8.8
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