Customer Service Sales Associate

Location:

Posted:

April 15, 2015

Justin Smith

********@********.****.***

Objective

To use my excellent communication, analytical, and personal skills in a customer service focused position in a

professional environment, while gaining knowledge that will allow me to further my career.

Skills Profile

• Enjoy working with people of diverse backgrounds, cultures and professional levels

• Possess strong public relations, communication, programming and mathematical skills

• Able to identify and resolve problems, remain organized and work well with little or no supervision

• Understand the importance of providing excellent service, to maintain customer satisfaction, create trust, and

generate return business

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access), C++, Java

Employment History

Sales Associate 2013-2014

TJ Maxx, Madison, AL

• Answer customers' questions, and provide information on procedures or policies.

• Greet customers entering establishment.

• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash

registers, or optical price scanners.

• Process merchandise returns and exchanges.

• Resolve customer complaints.

• Loss Prevention

Package Handler/ Driver Helper 2010-2011

UPS, Montgomery, AL

• Load packages on conveyor belts and on delivery trucks

• Move and store materials and products

• Stack materials in accordance to instructions

• Assist with unloading trucks

• Manage cycle counting and inventory control procedures

• Maintain professional communication with clients.

• Ensure safe and efficient delivery of products to the customers.

Education

B.S. Computer Science

Cyber Security

Alabama Agricultural & Mechanical University 2010-current

Advanced Diploma 2010

St. Jude Educational Institute, Montgomery, AL