AMY LOVE

585-***-****

**** ********* **, ********, ** 14568

aco7mg@r.postjobfree.com

Professional Profile

Over eight years of experience running a busy reception area and

successfully interacting with a diverse and demanding group of people. An

excellent track record of efficiency and effectiveness in managing

communications and customer relationships.

Key Skills

Ability to multitask and prioritize

Detail oriented

Positive attitude

Excellent verbal and written communication

Experience in Word, Excel, Google Office

Professional Experience

Premier Laser Spa

2013-2014

Client Care Consultant, Administrative assistant

Responsibilities:

As a client care consultant for 20 clinics statewide, I am the first point of

contact for our new customers. It is my intention to create a genuine

connection with them and help maintain a great relationship between client

and our company.

I am responsible for directing calls, overcoming objections, and converting

calls into booked consultation appointments.

Provide administrative support to the owners, controller and operations

manager

Book company travel

Set up HVAC maintenance contracts for all new locations

Filing

Evolutions Hair and Nail Design, Fairport, NY

2010-2013

Receptionist

Responsibilities:

As the receptionist, I make the first impression on our clients. I pride

myself in ensuring every customer walked away with a great experience

Responsible for answering a multi line phone system, organizing and booking

all appointments and canceling appointments if necessary

Responsible for maintaining cleanliness and maintenance of the salon

Also responsible for selling retail products, taking inventory, receiving

shipments and stocking shelves.

JC Penny Hair Salon, Victor, NY

2004-2010

Receptionist

Responsibilities:

Responsible for greeting customers, cashing them out and selling retail.

Answered a multi line phone system, booked all appointments and maintained

the daily cleanliness of the salon.

JC Penny Hair Salon, Victor, NY

1998-2004

Hair Stylist

Responsibilities:

As a hair stylist, I cut, colored, permed and styled hair

Education

1997-1998 Continental School of Beauty

Cosmetology License

1993-1997 Palmyra Macedon High School

High School Diploma

Cosmetology License 1997-1997 – Continental School of Beauty

High School Diploma 1993 – 1997 – Palmyra Macedon High School, Palmyra NY

References Available upon request

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~Castle Love

"Life isn't about the number of breaths you take, it's about the number of

moments that take your breath away"

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