AMY LOVE
**** ********* **, ********, ** 14568
******.******@*****.***
Professional Profile
Over eight years of experience running a busy reception area and
successfully interacting with a diverse and demanding group of people. An
excellent track record of efficiency and effectiveness in managing
communications and customer relationships.
Key Skills
Ability to multitask and prioritize
Detail oriented
Positive attitude
Excellent verbal and written communication
Experience in Word, Excel, Google Office
Professional Experience
Premier Laser Spa
2013-2014
Client Care Consultant, Administrative assistant
Responsibilities:
As a client care consultant for 20 clinics statewide, I am the first point of
contact for our new customers. It is my intention to create a genuine
connection with them and help maintain a great relationship between client
and our company.
I am responsible for directing calls, overcoming objections, and converting
calls into booked consultation appointments.
Provide administrative support to the owners, controller and operations
manager
Book company travel
Set up HVAC maintenance contracts for all new locations
Filing
Evolutions Hair and Nail Design, Fairport, NY
2010-2013
Receptionist
Responsibilities:
As the receptionist, I make the first impression on our clients. I pride
myself in ensuring every customer walked away with a great experience
Responsible for answering a multi line phone system, organizing and booking
all appointments and canceling appointments if necessary
Responsible for maintaining cleanliness and maintenance of the salon
Also responsible for selling retail products, taking inventory, receiving
shipments and stocking shelves.
JC Penny Hair Salon, Victor, NY
2004-2010
Receptionist
Responsibilities:
Responsible for greeting customers, cashing them out and selling retail.
Answered a multi line phone system, booked all appointments and maintained
the daily cleanliness of the salon.
JC Penny Hair Salon, Victor, NY
1998-2004
Hair Stylist
Responsibilities:
As a hair stylist, I cut, colored, permed and styled hair
Education
1997-1998 Continental School of Beauty
Cosmetology License
1993-1997 Palmyra Macedon High School
High School Diploma
Cosmetology License 1997-1997 – Continental School of Beauty
High School Diploma 1993 – 1997 – Palmyra Macedon High School, Palmyra NY
References Available upon request
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~Castle Love
"Life isn't about the number of breaths you take, it's about the number of
moments that take your breath away"