Customer Service Sales

GLORIA JAAOUNI

**** ***** ****** ********* *******, 33021

Cell: 754-***-**** *********@*******.***

Management with over 10 years’ experience in Sales and Customer Service.

Enthusiastic, dedicated, organized, responsible and bilingual (English-Spanish).

EXPERIENCE

03/2013 – 02/2015 Florida Executive Builders Pompano Beach, FL

PROJECT MANAGEMENT COORDINATOR

*Resolved and provided quality customer service support.

*Knowledge of computers and data entry skills, excel.

09/2011 – 01/2013 Hertz rental Car Fort Lauderdale, FL

CSR (GOLD CHOICE REPRESENTATIVE)

*Greeting clients, handling question and complaints, and resolving overdue car rental.

*Offer customer other type of product, car upgrades, GPS system and additional insurance.

10/1997 – 08/2011 Florida Executive Builders Pompano Beach, FL

SUPERVISOR

*Managed day-to-day production, distribution and sales according to guidelines procedures.

*Trained 7 employees, schedule work orders, hours and determined salaries.

EDUCATION

High School Diploma American Academy of Pine Crest

CSR 440-License Fort Lauderdale, FL

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