IT Manager, Business Analyst, Business Systems Analyst

career Objective

My career objective is to find a rewarding technical position with a

progressive, people oriented, financial based organization, fully utilizing

my education, experience and capabilities.

career experience

2012 - 2014 COMDEV Ltd. Cambridge, Ontario

Lead Business Analyst - Design Automation

. Responsible for requirements gathering, development of functional

specifications, test cases, functional testing, user documentation and

user acceptance testing for the implementation of new modules and

enhancements to the corporate PLM (Product Lifecycle Management) toolset

based on the PTC Windchill platform.

. Played a lead role in the migration of document files from hard drives to

Windchill system and a Web Services based Integration between SAP, Custom

Tools and Windchill including full Engineering Change Control. This

included documenting Requirements, Functional specifications and Business

Process Workflows. This project was to move and required an understanding

of the current business rules to maintain proper change and

revision/version control of documents and translate it to a fully

automated workflow system.

. Developed an issue/project tracking and logging process based on Jira

5.2.

Approximate time spent on duties:

. Developing Requirements - 10%

. Developing Functional Specifications - 25%

. Developing Test Cases - 20%

. Testing - 15%

. Developing user training documentation - 10%

. Managing User Acceptance Testing - 5%

. Project Management - 10%

. User Support - 5%

2006 - 2011 Research In Motion Ltd. Waterloo, Ontario

Manager, Engineering PLM Solutions

. Responsible for the global support, maintenance and implementation of new

modules, enhancements and customizations to the corporate PLM (Product

Lifecycle Management) application based on the Enovia platform. I managed

a highly skilled team of eight Developers and one Business Analyst and

provided input to budgets and negotiated project deliverables, software

purchases/licenses, consulting, etc.

. Introduced the following business processes utilizing the Enovia

applications; Engineering Change Request and Notification Process,

Hardware Project Document Management, Workflow Management, basic

Materials Compliance, ECAD data release process, Variant Configuration

and Contract Manufacturing Collaboration.

. Successfully managed a major upgrade to the Enovia system on schedule and

under budget, this included moving from physical to virtual servers and

moving from Weblogic to Tomcat for the application servers.

Approximate time spent on duties:

. People Management - 40%

. Developing Requirements - 10%

. Reviewing Functional and Technical Specifications - 15%

. Negotiations - 10%

. Project Management - 25%

2001 - 2006 Research In Motion Ltd. Waterloo, Ontario

Manager, Engineering PDM & Configuration Management

. Grew the configuration management team to 5 direct reports, responsible

for job descriptions, interviewing, hiring, performance reviews and

career planning.

. Established and fully documented the initial formal Engineering change

control process for Hardware Engineering and software release process on

the MatrixOne application. Designed, tested, implemented the

MatrixOne/SAP integration to support the change control process and

maintained the interface code all in TCL.

. Developed and implemented test and data loading scripts in TCL.

. Acted as a project manager for two major successful upgrades to the

MatrixOne system.

Approximate time spent on duties:

. People Management - 25%

. Developing Requirements - 15%

. Developing Technical Specifications - 15%

. Application Development - 20%

. Testing - 15%

. User Support - 10%

1999 - 2001 Research In Motion Ltd. Waterloo, Ontario

PDM Applications Specialist

Responsible for the initial implementation of a corporate PDM solution

based on Matrix One tools, provided schema design, business requirements,

design specifications, application development, testing and user support

for the data and document management of parts, components, assemblies,

BOM's, supplier information, process documentation, software, and

engineering change control.

. Managed a small configuration management team. Responsible for initial

interviewing and making recommendations for selecting employees for this

team.

Approximate time spent on duties:

. Developing Requirements - 15%

. Developing Technical Specifications - 15%

. Application Development - 30%

. Testing - 20%

. User Support - 20%

1985 - 1999 NCR Canada Waterloo, Ontario

Components/ECAD/PDM Specialist

. Member of a team responsible for the implementation of a corporate PDM

solution based on Matrix One tools by providing schema and workflow

requirements for components, assemblies, BOM's, supplier information,

process documentation, software, and engineering change control.

. Provided leadership to the Corporate Components Engineering Team by

facilitating requirements gathering, schema design, development

interfacing, and testing the migrating the corporate component database

to a PDM system based on Matrix One tools.

. Performed corporate data and Procurement Specification management for

more than 66,000 components of which more than 6,000 were used by the NCR

Waterloo location.

. Performed component qualification testing and detailed failure analysis

for a variety of components and performed product qualification testing

for EMC, Acoustics and Product Safety to ensure compliance to CSA, UL,

VDE. TUV, FCC and other industry requirements.

PROFESSIONAL DEVELOPMENT

1981 - Present

Professional Development Courses

. 6 Sigma Green Belt (RIM in-house)

. PLM Business Modeling (MatrixOne, Lowell Mass.)

. ISO 9000 Internal Auditors Training (QMI - Toronto)

. Mentor LMS Librarian/DA Training (Mentor - Toronto)

. Process Quality Management & Improvement (NCR in-house)

. Team Effectiveness Training (Zenger-Miller)

. Business & Technical Writing (NCR Dayton)

. Concurrent Engineering Workshop and Seminar (NCR in-house)

. Process Management Workshop and Seminar (NCR in-house)

. PLM Business Administration (PTC, COMDEV in-house)

. Working knowledge of BABOK (IIBA)

Education

1993 - Present Wilfrid Laurier University Waterloo, Ontario

Undergraduate - Psychology (Part Time, ongoing)

. I am enrolled as a regular part-time student in the General Bachelor of

Arts Program, majoring in Psychology with a minor in Philosophy. My

accumulated grade point average to date is 10.04 (A-).

1984 - 1986 Conestoga College Waterloo, Ontario

Industrial Engineering Level I - Certificate

. Courses Taken: Statistical Quality Control, Blueprint Reading,

Dimensional Metrology, Industrial Organization and Management,

Manufacturing Processes, Plant Layout, Time and Motion Study, Tooling

Jigs and Fixtures.

1979 - 1981 Conestoga College Kitchener, Ontario

Electronics Engineering Technician - Diploma

. Courses Taken: Basic/Machine Language Programming, Digital and

Microprocessor Theory, Electronic Circuits and Analogue Applications,

Telecommunications and Microwave Theory, Troubleshooting Techniques.

SoftwARE & applications Experience

. Microsoft Office Tools: Word, Excel, PowerPoint, Project, VisioDraw,

Outlook

. Enovia PLM v9.x, 10.x - basic administration, Engineering Central,

Program Central, Variant Configuration Central, Materials Compliance

Central, Team Central (collaboration)

. PTC Windchill v9.x & 10.1

. Programming in TCL (Tool Command Language), MQL (Matrix Query Language),

HTML

. Perforce - software versioning and control

. SAP R3 - working knowledge of Production Planning and Materials

Management modules

. SAP ECC6 - working knowledge of Material management configured for

Document Management

. Confluence - created/maintained Wiki Pages and owned/maintained Jira

issue tracker for Design Automation team

. Mentor v8.2_5 and LMS - ECAD part library management

. SOAPUI v5.0.0 - Web service testing for Engineering Configured

Documentation management project

. Basic SQL

professional memberships

. IIBA (International Institute of Business Analysis)

References

References are available upon request

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