Sales Manager
Resume:
DENNIE HAGER
**************@*****.***
Fayetteville Georgia 30215
SENIOR - LEVEL OPERATIONS LEADER
TURNAROUND ARTIST PROCESS IMPROVEMENT SPECIALIST
Innovative and tenacious manufacturing operations specialist with proven ability to drive business growth, reduce
operational expenses, and consolidate multiple facilities to realize drastic inc reases in revenue and production.
Strategic problem solver, certified lean professional with in-depth experience in Six Sigma methodologies and the
application of root cause analysis to develop continuous process improvements. Gifted process improvement expert
with exceptional ability to leverage talent in forming t op-flight teams capable of achieving and exceeding company
goals.
Key Competencies
Change Management Joint Ventures P&L Project Management Restructuring Start Ups & Turnarounds Strategic
Planning Team Leadership/Motivation Distribution Inventory Management Outsourcing Procurement & Purchasing
QC & QA Vendor Relations Assembly Automation Cost Reduction Process Improvement Scheduling Audits
Budgeting Cost Accounting Cost/Benefits Analysis Expense Control Financial Analysis Financial Statements
General Ledger Internal Controls Payroll Reporting Business Development Client Relations Sales Cycle
Management Negotiations Presentations Sales Forecasting Customer Service Branding Benefits & Compensation
Employee / Labor Relations Recruiting Training & Development W orkforce Planning
PROFESSIONAL EXPERIENCE
2012 - 2014
STAPLES PRINT SOLUTIONS
Plant Manager, Richmond, Virginia
Recruited by Staples Print Solutions for a $24M year plant turnaround. Restored accountability to the facility within
the first quarter. Assembled an exceptional leadership team within 9 months which was successful in improving the
facility’s bottom line financial performance in excess of $1.2 m illion/year.
Improved overall productivity 47% through enhanced focus on overall operational efficiency and workforce
realignment and restructuring.
Increased sales by 46% FY 2013 vs. YTD 2014.
Decreased credits and reworks by 62% FY 2012 vs. 2013.
Reduced overall vendor expense in excess of 17%.
Improved Material Efficiency Variance (paper waste) contributing an additional $37,000 monthly to the
bottom line.
Received a 91% GES (Global Engagement Survey), the highest scoring division within the first year of
arrival.
2011 – 2012
CFC PRINT SOLUTIONS
Vice President / Partner, Atlanta, Georgia
Represented the company in a sales role on the eastern half of the country. Identified potential customers, set
appointments, met with decision makers, qualified leads, and followed up with a customized price list and or
delivery schedules. As a shareholder, continually develop ed strategic market placement through potential
acquisitions, serviced line changes, and instituted best business practices to optimize growth.
2008 – 2012
BBF INTEGRATED SOLUTIONS
Director of Operations, Largo, Florida
Recruited as first operations expert within the organization. Managing more than 80 direct reports within the direct
mail, label, logistics, and maintenance divisions; generating $38M in annual sales. As Director of Operations I
worked closely with VP of Finance and HR Manager in order to introduce positive and fiscally positive change
within the company. Restored individual pride and accountabil ity through strategic workforce reorganization.
Enhanced communication between management and front-line associates.
Cut paper waste (50% of total expenses) by 9% through strategic restructuring and change management.
Bolstered productivity 52% through enhanced focus on equipment efficiency and operational streamlining .
Reduced external credits by 93% through strategic elimination of underperforming workforce.
Improved EBITDA by 58% through increases in communication and the establishment of attainable goals.
Restructured management force to increase team cohesion and returned plant to profitability.
2002 - 2008
PRINTEGRA
Director of Manufacturing
General Manager, Atlanta, Georgia
Fast-track promotion of increasingly responsible management roles culminating in the direction of six General
Managers and 630 print professionals in six nationwide locations ; generating $93M in annual sales. Strong focus
on achieving top performance metrics. Conducted weekly calls with the VP of Manufacturing to review
performance metrics and address operational issues
Utilized Six Sigma techniques to decrease external credits by 47%.
Centralized and standardized paper processing plant to reduce paper consumption 9% and labor expenses
5% companywide.
Relentlessly pursued process perfection, resulting in an increase of EBITDA from 9% to 22% within 18
months, at the company's largest printing facility.
Consolidated three of nine facilities into one pla nt with minimal disruptions while maintaining a 98.5%
preservation of the existing customer base.
2000 – 2001
FORD MOTOR COMPANY
Chassis and Motor Line Supervisor, Atlanta, Georgia
Leveraged superior decision-making skills to make rapid decisions in a high-pressure, fast paced environment.
Maintained ISO records and ensured quality of workmanship and production rate for 120 union employees.
Slashed zone-generated defects by 36% through implementation of Six Sigma methodologies to identify root
cause and implement corrective actions to avoid ongoing and future defects.
PREVIOUS EMPLOYMENT EXPERIENCE
Production Manager at CFC Print Solutions Peachtree City Division – Production Manager
Outside Sales Representative at Computer Forms and Systems – Outside Sales Representative
CFC Print Solutions Peachtree City Division – Various Positions
EDUCATION AND OR PROFESSIONAL TRAINING
Bachelor of Science Coursework
Georgia State University & West Georgia College
Additional coursework in Management & Leadership Training, Production Planning, TQM, Safety, OSHA, Hazmat,
Team Building, Labor Relations, W ork Force Diversity, Sexual Harassment, Conflict Resolution, Negotiations,
Budgeting, and Process Improvement.
Contact this candidate