Human Resource Manager

Jill Feller SPHR, SHRM-SCP,MM/HRM

N**** COUNTY ROAD TW ( MAYVILLE, WI 53050 ( 920-***-**** (

*******@********.***

Human Resources Professional

Certified Senior Professional in Human Resources (SPHR) offering a HR

career distinguished by commended performance and proven results.

Extensive background in HR Management affairs, including experience in

employee recruitment and retention, staff development, mediation, conflict

resolution, benefits and compensation, HR records management, HR policies

development and legal compliance, budgeting, reduction in force and

acquisitions.

Demonstrated success in negotiating win-win compromises, developing

teambuilding programs, writing personnel manuals, corporate policies, job

descriptions and management reports.

HR Skills

HR DEPARTMENT STARTUP Staff Recruitment & Retention Orientation &

Employment Law Employee Relations On-Boarding

FMLA/ADA/EEO/WC Benefits Administration Training & Development

HRIS Technologies HR Program/Project Management Performance Management

Organizational

Development

HR Policies & Procedures

Professional Experience

GAUTHIER BIOMEDICAL INC- GRAFTON, WI

World Class Manufacturer of Surgical Instrumentation

HR Manager, 2011- Present

Was hired as to establish a Human Resource department. Worked with senior

management to create HR policies and procedures; recruit employees; create

a performance management program, training and incentive programs. Manage

leave-of-absence programs and personnel records; administer benefits &

compensation, handle HR workplace issues and implement and manage safety

program.

Key Results:

Structured and implemented programs and policies in the areas of training,

compensation structures, benefits packages, incentives and new-employee

orientation.

Successfully implemented new time and attendance system.

Manage recruiting and hiring process for all positions including

implementing background checks, and employment verifications.

Fostered a teamwork/open-door environment conducive to positive dialogue

across the organization.

Wrote associate handbook covering issues including disciplinary procedures,

code of conduct, FMLA policy and benefits information.

Manage benefits including annual enrollment and compensation reviews.

Successfully implemented a 401(k) program.

Trained and worked with managers on counseling and disciplinary issues with

associates. Created Performance Improvement Plan process.

Revised job descriptions across all levels and conducted a FLSA audit to

ensure compliance.

Worked with Safety Consultant to write and implement safety program.

API HEALTHCARE- Hartford, WI

Provide time and attendance and staffing software to the healthcare

industry.

HR Manager, 2008 to 2011

Recruited to establish HR presence in existing company. Worked with senior

management to create HR policies and procedures; recruit employees; create

a performance management program, training and incentive programs. Manage

leave-of-absence programs and personnel records; administer benefits

enrollment and programs; administer HR budget; and handle HR workplace

issues.

Key Results:

Structured and implemented programs and policies in the areas of training,

compensation structures, benefits packages, incentives and new-employee

orientation.

Worked with the Executive team to create an annual bonus program for

associates.

Successfully implemented new HRIS system and integrated system with

existing time/attendance and accounting systems.

Fostered a teamwork/open-door environment conducive to positive dialogue

across the organization.

Wrote associate handbook covering issues including disciplinary procedures,

code of conduct, FMLA policy and benefits information.

Trained and worked with managers on counseling and disciplinary issues with

associates. Created Performance Improvement Plan process.

Successfully created and implemented a Reduction in Force process.

Introduced company's first formal performance review program, creating a

flexible and well-received tool that was welcomed.

Implemented an associate recognition program and associate service award

program.

Revised job descriptions across all levels and conducted a FLSA audit to

ensure compliance.

Member of Company leadership team participating in strategic planning of

Company and HR department.

Implemented first HR budget process within company.

Instrumental in acquisition of new company; converting new associates into

HR processes, HRIS system and benefit packages.

Annually reviewed benefits programs and costs of programs with consultants

to determine best options for associates.

Worked closely with consultant to implement Competency Modeling and

Compensation Structure.

Home Depot - Menomonee Falls, WI

Leading home remodeling retail store.

HR Manager 2006 to 2008

Hired to bring HR presence to struggling store and reduce turnover.

Key Results:

Trained management team on interviewing techniques and best practices,

conducting workshops and one-on-one coaching sessions that contributed to

sound hiring decisions.

Successfully decreased turnover rate from 82% to 35% in first year.

Field faculty trainer for management team throughout southern Wisconsin.

Managed hiring and performance processes for store of 100 associates.

Created an open atmosphere and dialogue with associates contributing to

decreased turnover rate.

Managed all leave of absence programs: WC, FMLA, STD, LTD

conley publishing - Beaver Dam, WI

Privately held publishing and printing company

HR and Safety Manager 2002 to 2006

Career progression throughout employment; was hired as HR Assistant to

Employment Coordinator to HR & Safety Manager.

Key Results:

Trained management team on all HR and personnel related processes and

procedures.

Successfully engaged management team into positive interaction with HR

staff.

Implemented new work shifts for production associates; 8 hrs to 12 hrs

shifts.

Created and implemented new orientation program; was well received and

accepted by upper management

Created new polices and established new Associate Handbook.

Revamped entire safety program for Company; improving DNR permit testing

procedures, creating LOTO procedures, updating MSDS education, and others

Managed all leave of absence programs: WC, FMLA, STD, LTD

Managed all employee relations issues, including EEOC mediation.

MAYVILLE ENGINEERING - Mayville, WI

Privately held manufacturing company

Manufacturing Engineer Technician 1996

to 2002

Career progression throughout employment; was hired as Punch Press

Operator, moved to Team Lead and to Engineering

Key Results:

Managed the prototype program for Manufacturing Engineers.

Created work instructions for John Deere assembly line.

Assisted Engineers as needed in new product design and creation.

Co-facilitated peer group with Safety Manager and VP of Human Resources to

rewrite Employee Handbook.

marian university - Fond du Lac, WI

Private university

Adjunct Faculty Member 2006 to Present

Facilitate HR related classes in Adult

Accelerated Program

Education & Certifications

UNIVERSITY OF PHOENIX - BROOKFIELD, WI

Masters of Management; emphasis on Human Resource Management

Marian university - Fond du Lac, WI

Bachelors of Business Administration; emphasis on Human Resource Management

Moraine park technical college - Fond du Lac, WI

Associate degree in Industrial Engineering

HR Designations:

SPHR (Senior Professional in Human Resources)

Of Note

PROFESSIONAL DEVELOPMENT:

Continuously attend Employment Law Legal Update seminars to remain current

in HR related laws

Member of National Society of Human Resource Management

Member of Board of Directors for non- profit organization

Member of Board of Directors of Wisconsin Horse Council

Member of Executive Board of Directors of Wisconsin Horse Council as

Secretary

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