Majd Shara Cell: 1-647-***-****

aco7dk@r.postjobfree.com

ca.linkedin.com/in/majdshara 1708- 325 Webb Dr., Mississauga ON,

L5B3Z9

OBJECTIVE: Office Administrator/Customer Service Representative

SUMMARY OF QUALIFICATIONS

Brilliant managerial and administrative skills with excellent work ethics

Exceptional interpersonal and multi-cultural communication skills

Trustworthy, reliable, and very punctual

High degree of diplomacy, discretion, maturity and judgment

Friendly team leader, disciplined, self-motivated, and handles multiple priorities

Advanced knowledge of Excel, Word, PowerPoint, and most social networking

Dynamic, creative, and quickly changing environment with high flexibility

Full proficiency in English, Arabic, and Portuguese, with understanding French & Polish

Strong writing, presentation, and editing skills

PROFESSIONAL EXPERIENCE

Freelance Certified Interpreter & Professional Translator Sep 2014-

present

C0-0p Administrative Assistant, Centre of Education and Training, Mississauga May-July

2014

Customer services, attending visitors, answering a high volume of incoming calls, and

documenting accurately callers information

Handling in-person inquiries from clients and colleagues concurrently

Register new customers, enter and update their records in the internal database system

Follow up with clients by making reminder calls, and scheduling appointments

Efficiently coordinating the preparation for workshops and information sessions

Assisting with the production, distribution, and organizing of promotional material

Supervise and help with the usage of all office appliances and PC programs

Training new co-op placement cadres and summer student workers

Administrative Coordinator, Cultural Centre in Sao Paulo, Brazil 2009 - 2013

Managed a team of 12 professionals, directing a cultural centre of approximate 500 students

yearly plus daily visitors.

Planned events, scheduled meetings, and achieved developing and executing projects

Oversaw job posting, hiring, and selected new employees

Supervised and led payroll system, budget, bank deposits and all related accounting

Accomplished all administrative responsibilities including surveys and clients data

Responded to enquiries and concerns from all levels of staff, clients, and organizations in

person, by phone, or through emails

Followed up all day to day schedules, and accomplished weekly/monthly official reports

Launched a website, supervised, and updated daily

Submitted cultural lectures and representations at the highest social and academic

institutions mainly in Sao Paulo, Rio de Janeiro, Brasilia, Curitiba, Santos, and others

Established a fixed partnership with several organization through confidential contacts and

strong networking skills

Private ESL Tutor & Translator – Middle East/Europe 2002 –

2008

Provided ESL classes for high school and university level students

Managed interpretation during conferences, meetings and artistic rehearsals

Arranged materials for foreign delegations in English language

Achieved all correspondence with the foreign cultural agencies

Organized and translated schedules, pamphlets, and flyers

Accomplished editing and translating the yearly guides of local International Festivals

CERTIFICATION AND TRAINING

Certificate of Completion ‘Core Interpreting Program’ - Canada

Certificate of CELISAT language test for Community Interpreters (English/Arabic)

CISOC, approved by Ministry of Citizenship and Immigration - Canada

Co-op placement at Newcomer Information Centre

Centre of Education and Training, Mississauga, ON, Canada

LMANC program for internationally-trained professionals

Newcomer Center of Peel, Mississauga ON – Canada

How to Organize and Direct a Small or a Medium Company

Association of Brazilian Companies, Sao Paulo - Brazil

EDUCATION

UNIVERSITY OF SAO PAULO Sao Paulo, Brazil

Post Graduate diploma in Irish Literature

THE GEORGE WASHINGTON UNIVERSITY Washington D.C., USA

M.A. program in American Literature

UNIVERSITY OF DAMASCUS Damascus, Syria

B.A. in English Literature

VOULENTEER EXPERIENCE

Continuous volunteer in Halton Multicultural Council- Oakville, ON 2013-

present

Efficiently volunteered in Carassauga Festival-Mississauga, ON 2013-

present

Majd Shara Cell: 1-647-***-****

aco7dk@r.postjobfree.com

ca.linkedin.com/in/majdshara 1708- 325 Webb Dr., Mississauga ON,

L5B3Z9

A list of references is available upon request

Contact this candidate