Customer Service Administrative Assistant

Inita Ammons

*** **** ***** ***.

SE Marietta, Ga 30060

832-***-****

*********@*****.***

.

HIGHLIGHTS OF QUALIFICATIONS:

• Possess over seven years of internal and external customer service experience

• Type 50 WPM

• Strong knowledge of databases including radioaffadavit.com, Genesis,

a state run database in South Carolina, and Rapid Log

• Proficient in Word and knowledgeable in Excel and Power point

EDUCATION:

Savannah State University Savannah, GA

Bachelor of Art in Mass Communications

EXPERIENCE:

Susser Petroleum Houston, TX Apr. 2014 to Sep. 2014

Wholesale Administrator (Contract)

• Updated prices in Professional Datasolutions, Inc/Wholesale (PDI)

• Printed invoices for major vendors such as Motiva, Valerio, and Chevron

• Matched products and taxes in PDI

• Keyed bobtail orders in PDI

• Keyed deferred Taxes for Flint Hills orders into PDI

Sun Coast Resources, Houston, TX Dec. 2012 to Feb. 2014

Administrative Assistant

• Audited driver logs using Rapid Log program

• Retrieved missing logs from drivers

• Worked with students at Kashmere Elementary for Junior Achievement

• Wrote violation letters

• Worked with Special Projects Department to transition drivers from paper logs to

Qual Comm

Department of Health and Environmental Control, Columbia, SC Sep. 2009 to Mar. 2012

Administrative Specialist II

• Performed mass mailing of vital records

• Created work copies using microfilm

• Maintained client data base, Genesis

• Scanned applications and placed them into Genesis

Radio Station WHCJ 90.3, Savannah, GA Jan. 2005 to Apr. 2008

Program Director (Intern and Volunteer)

• Assisted station manager in daily requests and music selections

• Operated On-Air digital console and other studio equipment

• Coordinated programming

• Served as co-host of the campus R&B show Tiger Beat

Savannah Music Festival, Savannah, GA Mar. 2005 to Apr. 2008

Event Planner Assistant (Volunteer)

• Organized student events

• Greeted guests during competitions

• Answered customer inquiries regarding venues and events

• Ushered at various festival activities such as the American

Traditional Songwriters’ Competition

Cumulus Broadcasting, Savannah, GA Dec. 2006 to Apr. 2007

Administrative Support (Intern)

• Promoted Cumulus Stations including E93, Z102, and Kix 96

• Organized information in trafficking department

• Imported weather channel information to radioaffidavit.com

• Recruited new listeners

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