Customer Service Sales

L aura Parisi

*********@*****.***

Woodbridge, NJ 07095 201-***-****

PROFILE:

Dedicated, with extensive experience in Project Managing, Design and Customer Service. Self-starter, goal

oriented and proficient in managing multiple projects. Demonstrates strong relationships within the textile

industry and amongst team members. Exhibits a strong proactive approach to formulating solutions while

remaining focused on the objective.

PROFESSIONAL EXPERIENCE:

Kravet: 2013 - Present

Custom Wovens Product Development Coordinator

• Manage product development from design to production of custom products and

standard line items for the hospitality and contract market.

• Responsible for sourcing fabric, suppliers and finishers for custom projects.

• Provide domestic and international pricing, formal quotes and product

information to sales reps and customers.

• Responsible for scheduling and attending mill meetings to review new products

and capabilities.

• Work with suppliers to negotiate pricing, time-line on projects, lead-time on

samples and production of goods.

• Responsible for communicating with finishing companies on application testing

and resolving quality assurance issues for all products.

• Daily communication and follow up with mills, sales reps, customers and team

members.

• Responsible for resolving all issues to ensure customer satisfaction.

Designtex: Unique Solutions: 2010 - /2013

Sr. Custom Product Development Coordinator

• Managed overall sourcing and re-engineering of custom products and standard line items positioned

for hospitality, contract market, and handmade Loophouse rugs.

• Worked closely with sales reps and designers to implement custom projects and product

requirements.

• Collaborate with Cad Designer with regards to developing custom designs for customer base.

• Accountable for budget, yardage and time-line on projects.

• Worked with our Product Services department for application testing for upholstery, panel, and

drapery.

• Provided pricing, formal quotes, product information and lead-time for samples and production of

new product and Loophouse rugs to sales reps and sales support.

• Responsible for the organization of mill meetings to review new product, testing on products and

price points.

• Worked with sales reps and customers to cultivate new design business.

Designtex: Surface Imaging, Fusion and Loophouse Rugs: 2004 - 2010

Sr. Custom Product Development Coordinator

• Assisted in creation, maintenance and development of department.

• Specialized in digital imaging for semi-permanent and permanent applications that serve hospitality,

contract, architectural, designer and retail markets.

• Managed custom fusion (resin panels) used for walls, ceilings, podiums, furniture and for sculptural

applications.

• Specialized in custom handmade 100% wool rugs, beanbags and throws, made from eco-friendly

lambskin.

• Worked with vendors and designers to engineer, design, confirm sizes, print and fabricate various

substrates that include custom wallcovering, resin panels, fabrics, banners, floor graphics and

handmade rugs.

• Responsible for sourcing new vendors, substrates and materials for surface imaging and fusion.

• Provided solutions, installation recommendations, hardware and testing materials for all categories.

• Provided pricing, quotes and lead-times for surface imaging, fusion and rugs to sales rep.

Terrisol Corporation: 1999 - 2003

Designer/Stylist

• Responsible for designing beach towels and bath ensembles from concept to production, which

includes jacquards, dobbies and photographic prints, hand and wash ensembles.

• Design licensee product for Warner Bro.’s properties – Looney Tunes, Batman, Scooby Doo, Wizard

of Oz and DC Comics.

• Responsible for designing Sport licensed properties which include: Major League Baseball, National

Football League and National Hockey League.

• Directed art studios on new towel designs and colorations.

• Bring new trends from the market and purchase artwork to be interpreted for new design concept.

• Customers include: Calvin Klein Home, Nordstrom’s (private label spa) MGM, Kohl’s, Bed Bath &

Beyond, Wal-Mart, Sears and JC Penny.

Springs Industries: 1996 - 1999

Stylist (Disney Division)

• Responsible for designing licensed bath accessories including ceramics, plastics, printed rugs,

shower curtains, towels and hooks for Disney.

• Directed freelancers in design layouts and colorations.

• Τracked artwork and samples sent to mills and Disney to ensure timely completion.

• Traveled to Disney to meet with designers to present new lines for approval.

• Participated in the presentation of product lines during semi-annual market week.

• Customers includes: Macy’s, Bed Bath & Beyond and JC Penny.

Computer Skills:

AS400, Access, Blue Vista, SharePoint, MS Word, MS Outlook, Knowledge of MS Word Excel.

Education:

Fashion Institute of Technology, State University of New York

BFA, Textiles: Fabric Styling - Cum Laude

AAS, Fashion Buying and Merchandising

State University at Farmingdale, Farmingdale, NY

Liberal Arts and Science Degree

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