Human Resources Management
Resume:
Yvonne Gilmore
email: ************@*****.*** http://linkedin.com/in/Yvonne Gilmore (h)
Human Resources Professional
Hard working and versatile Human Resources Professional with 15 years of
expertise of strengthening human resources for teams around the globe.
Strong understanding of recruitment, staffing, immigration, 401K planning,
performance management, compensation and benefits. Known as a resourceful
team player who excels in challenging environments.
. Captured significant saving and improved availability of benefits
through tremendous success negotiating minimum increases in benefits
premiums for seven consecutive years, industry averages 25% increase
with HR vendors.
. Recognized for success in employee relations, HR effectiveness and
recruitment efforts during critical situations.
. Analyzed, investigated complaints, conducting investigations, and
provided guidance to management with HR strategy.
. Fostered a great environment to work in with open door policy and
other motivational items.
Human Resources ? Recruitment ? Interviewing ? Employee Relations
Employee Benefits ? Team Leadership ? Team Motivation ? Payroll ?
Facilitation
Reduction in Force ? Immigration Requirements ? Strategic Planning ? Risk
Management ?
Labor Cost Optimization ? Budgeting ? Training and Development
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Education
UMUC, College Park, MD. B.S. Degree in Human Resources
Bi-lingual-Spanish
Professional Experience:
Wilson Technology - Silver Spring, MD
Consultant in Human Resources
Work as a consultant to help solve problems that were not correctly done
from previous Human Resources Managers. My accomplishments is creating an
employee data and tracking system to keep track of the entire employees
with vital information that is needed for Census and other reports in Human
Resources. Work closely with COO on employee relations and do the write-
ups and go to the sites to meet with the employees. Contract ended and had
to deliver letters and answer questions about benefits and transition to
the new company. Update employee handbook and create new policy and
procedures. Help with implementation of new payroll system and make sure
all records and data are converted correctly. Benefit summaries and
compliance reports from the 401k to all the employees. Daily problem
solving. Work with Broker to make enrollment and termination of benefits
easier than the current process. Supervise one employee and help train in
Human Resources.
Empower IT - Bethesda, MD
Director of Human Resources
Data Analysis for the Military(October 2007 - September 2014)
Deliver specialized human resources services and programs, inclusive of
areas such as benefits, recruitment, staffing, compensation, and training
and employee relations with locations in the United States. Partnered with
senior management to deploy innovative long-term human resources solutions.
. Launched comprehensive benefits program, including group retirement
and 401(k) plans, throughout locations in the United States saving the
organization money over the last seven years.
. Worked with Managers and Executives to understand the benefit programs
and worked on complex and administrative benefit issues.
. Designed and developed retirement packages for employee and offered
educational classes when needed.
. Created and implemented new policies regarding telecommuting, domestic
partners and using Facebook.
. Selected to direct recruitment strategies from concept to completion,
developing overall workforce planning and presenting recommendations
approved by senior management.
. Served as liaison between HR vendors, employees, attorneys, as well as
third party contacts on behalf of the company.
. Developed and implement recognition and reward programs for employees.
. Developed Strategic planning in conjunction within client groups,
including staffing and the notification of new programs.
. Acted as counsel senior and mid-level managers in the area of employee
relations, conflict resolution, grievance, and discipline, as well as
provide direct counsel to employees and conduct internal
investigations.
. Processed payroll bi-monthly with all changes and updates
. Processed and administer all new hire and termination paperwork,
conduct background checks, maintain all personnel-related files.
. Training and development on Medicare, sexual harassment and 401K
planning.
. Processed all accounts payable using Solomon.
Grade A Tutoring - 15 hours
2002 - Present
. Design curriculum for all levels of students from grade school through
high school.
. Create and design good study habits
. Foster an environment that is positive and motivating
. Counsel and mentor students and parents
Abt Associates, Inc. - Bethesda, MD
(non-profit Organization) - 50 hours
Improve the lives of people worldwide
(August 2005 - April 2006) Human Resources Coordinator (promoted in April
2006)
(April 2006 - October 2007) Human Resources Generalist
Team member to 14 staff Human Resources department in Bethesda and Boston.
Developed comprehensive hiring strategy both International and Domestic to
attract talent with strong communication with individual departments.
. Launched comprehensive benefits for over 30 International Sites.
. Recruited Expat, TCN and LCN USAID contracts won to bid on in the
future. Worked closely with division managers and site managers.
. Completed comprehensive benefit summaries and Labor laws for 30
International Countries.
. Conducted immigration visa for employee's consisting of H-1, TN-1
and green cards.
. Provided broad legal, compliance and policy interpretation to
employees and managers
. Provided planning, training and over-site in the annual
performance appraisal process; Provide learning and collaboration
with other colleagues to be able to develop programs for off site
employees and recruit staff for International sites.
. Developed and coordinate reward and programs for the morale and
commitment to the organizations mission. Annual bonus during
review time, fitness classes and health fair for flu shots to
drive wellness in employee's life.
. Developed and implemented an International video of projects to
show during new hire orientations.
Sigma-tau Research
Pharmaceutical - Gaithersburg, MD
(June 2004 - August 2005)- Document Control Specialist - 40 hours
Team player with Regulatory department and heading up the documents on FDA
approvals.
. Report directly to Director of Regulatory and responsible for
the document control of regulatory records for drug study
inventory.
. Responsible for accuracy of database of document record in
order to retrieve specific documents as needed.
. Typed protocol and information to submit to the FDA. Compile,
populate, and forward information for Annual Reports to the FDA.
Responsible for reporting 7 and 15 day safety reports to the
FDA. Serve on various drug indication teams. Provide support
that is needed from the team leader as a member of the
Regulatory department. Received bonus in December 2004.
Randstad - Germantown, MD
(2002-2004) - Contractor (while attending school)
Lockheed Martin
Database Administrator/Human Resources - 40 hours
Contractor to head up a small department handing database administration
and Human Resources. Supervised 7 employees and would train them in their
position.
Analyst auditing verifications of contract pricing to client billing.
Auditing average pricing in MS Access to identify overcharges and
undercharges. Verified mark-up placement of properties distribution
warehouses. Created several spreadsheets in Excel to perform audits.
. Supervised 7 employees of various jobs. Performed accounts
receivable, resolved billing problems, processed billings.
Developed and facilitated cross training of employees in order
to have amble coverage during leave time.
. Strengthened business operations by creating and deploying performance
management.
. Employee relations and mediation.
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