Part Time

JEAN WELLS

**** ** ***** ****** ~ Pembroke Pines, Florida, 33028

(M) 954-***-**** / (H) 954-***-**** ~ ********@***.***

OVERVIEW OF QUALIFICATIONS

Superior communication skills, easily interacts with C-level executives,

government agencies, clients, vendors, and staff.

Proficient in Word, Access, Excel, PowerPoint, Outlook, Oracle, AS400,

and Salesforce CRM.

OUTSTANDING PROFESSIONAL ACCOMPLISHMENTS

. Top Revenue per Unit Producer Award (2012).

. Top Regional Account Manager Award (2007).

. Account Representative of the Year - Southeast Region (1999).

EMPLOYMENT HISTORY

LAWRENCE MERCHANDISING, Pembroke Pines, Florida November 2014-Present

Merchandiser-Part Time

. Cross-merchandising support: served as valuable interface between

updating new orders, products' stock, visual presentation of

merchandise, new displays, marketing/promotions, pricing, customers'

relationship and increasing sales in key categories.

PAYCHEX, Miramar, Florida January 2012-March 2013

Sales Consultant- Outside

. Increased company profits by selling payroll and HR services.

. Promotes company loyalty by promoting all channels - Payroll, HR,

Insurance & Online Services.

OFFICE DEPOT, Miami, Florida 1998-July 2011

Business Development Manager - Outside (2000-July 2011)

. Increased profit margins 10% with skillful management of an account

base exceeding $4,000,000.

. Selected to a team that helped develop and test a new CRM system now

used throughout Office Depot.

. Grew market share by helping clients reduce expenses an average of

10%, streamline purchasing, and purchase "green."

. Safeguarded profitability and reduced personnel turnover by aiding in

training of several new hires - especially in the field of our

government business.

. Architect of a 15% sustained growth in new accounts and expansion of

Key Client Accounts.

. Deepened client loyalty with solution-focused training to over 1,000

individuals representing 200 organizations.

. Resolution of complex client concerns regarding billing, Internet and

detailed account setup.

. Lead contact between corporate and the local Governmental Cooperative

Purchasing Organization.

Account Representative - Outside (1998-2000)

. Led growth in account base and orchestrated new account growth.

Service Consultant (1998)

. Worked with customers and Account Managers to attain customer

satisfaction.

WILTEL COMMUNICATIONS, Miami, Florida 1996-1997

Billing Administrator

. Protected profits via management of $500,000 in Accounts Receivable

and Payable.

. Streamlined processes by coordinating relationships with other finance

departments at Miami International Airport that helped standardize

procedures across all operating groups.

JEAN WELLS

School Board of Broward County, Dania Beach, Florida 1993-1995

English Teacher - Focused on At-Risk students.

ACADEMIC BACKGROUND

FLORIDA ATLANTIC UNIVERSITY, Boca Raton, Florida

Master of Business Administration, 1997

FLORIDA STATE UNIVERSITY, Tallahassee, Florida

Bachelor of Science in English Education, 1993

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