Customer Service Data Entry

Shea Adams

. Houston, TX . CELL 832-***-**** . E-MAIL ***********@*****.***

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PROFILE I am a hard worker, and a very quick learner. I enjoy working

with people, I am great at multi-tasking and very outgoing. I

am dedicated to being the best I can be in any position, and

will devote my full time and attention to any task. I am

looking for a full time position where I can be challenged and

given the ability to learn new things. I am interested in

joining a company where there will be opportunity for

advancement in order to create a long-term career.

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EDUCATION Bachelor of Arts with Field of Study in Psychology

Lone Star College, Houston, TX 77095

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SKILLS QuickBooks, GlobalShop, TNET, SalesForce, Excel, Microsoft

Word, PowerPoint, PC and Mac Proficient, Data Entry, Great

typing skills, Internet savvy, Outgoing, Fast learner, Great

phone skills, Filing, Organization, Excellent computer skills,

Great communication skills (both speaking and writing).

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EXPERIENCE Quest IRA - 2013 to 2015 - Financial Investing

Started out as a Billing Representative, ended as the Billing

Manager. I did all tasks in the billing department such as

create and send out invoices, record payments, make bank

deposits, updated client credit card information and charge

cards. Made occasional collections calls, but constant customer

service calls. Made sure that all clients were billed and paid

on time. Attended company financial meetings, as well as weekly

meetings in regards to improving customer service. Trained new

hires on company policy, work and job duties. Sent daily

reports of all money collected and deposited.

O'Drill/MCM - 2010 to 2013 - Oil and Gas Industry

Answered phones (8 line switchboard), filing, helped with

marketing projects, assembled company brochure binders,

scheduled freight pick-ups, ordered lunch for office, set up

caterers for company events, data entry, emailed phone messages

to company employees, greeted customers, managed sign-in sheet

to document guests.

Adams Constructors - 2006 to 2010 - Construction Industry

Filed and organized company finance reports, created and mailed

out invoices, answered phone, set appointments and deadlines,

confirmed project plans and dates, assistant to owner of

company.

. Houston, TX . CELL 832-***-****. E-MAIL ***********@*****.***

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