Sales Customer Service
Resume:
Edmond, OK 73003
email:***********@*****.***
Seeking a sales and/or merchandising position where my successfully
demonstrated skills and talents in that area will be well utilized.
2 SUMMARY OF
QUALIFICATIONS:
Successful sales and merchandising experience, with a record of progressive
advancement and responsibilities including these categories:
*Large volume territory management
*Award winning sales and merchandising experience
*New account development
*Experience in sales and merchandising with department stores, boutiques,
mass merchandisers, chain drug, grocery, and independent specialty
retailers
*Coordinating in store promotions and special events
*Excellent relationships building skills with accounts
*Creative sales and negotiation skills
Personal characteristics include the ability to establish professional
working relationships with accounts, well organized, self motivated, and
the ability to work independently, meet deadlines, and accomplish goals.
3 EXPERIENCE
1 FOSSIL-Richardson, TX
2 Arrow Merchandise Coordinator- 4/09-present
Represented Fossil and licensed watch brands by working with department
stores in Oklahoma and assisting in the following: trunk shows,
merchandising products to meet standards, conducting product knowledge
seminars, negotiating for best real estate, placement of POS collateral,
keeping accounts up to date on product launches and promotional activity,
building key relationships with retail partners, recruiting, interviewing,
hiring, training, and supervising staffing personnel. Responsible for
tracking store sales thru the use of weekly dashboard reports. Responsible
for the following product categories: Fossil, Skagen, and licensed watch
brands including: Michael Kors, Diesel, Armani, Armani Exchange, DKNY, Marc
Jacobs, Burberry, and the recent launch of Karl Lagerfeld watches.
Merchandised men's and women's watches, leather goods, sunglasses, Fossil
and Michael Kors jewelry(launched Michael Kors jewelry line in 2012), and
Fossil footwear.
INDEPENDENT CONTRACTOR : 10/06-3/09
Sales and merchandising for several highly recognizable brands. I have
worked as a sales representative for Sugar Pi children's wear, and
merchandiser for Godiva Chocolatier, Callanen and Sequel International
(representing Nautica, Mark Ecko, Timex, and Guess watches), and MMG
Corporation. Responsibilities include establishing key relationships with
retail partners, sales, orderwriting, merchandising, coordinating in store
promotions and special events, space negotiation in accounts, inventory
control, product training, and providing excellent customer service to
accounts. Worked as an independent rep at the Dallas Apparel Mart,
representing Sugar Pi Children's Clothing.
NABISCO FOODS GROUP-WINSTON-SALEM, NC
RETAIL SPECIALIST 10/90-8/92
Responsible for a territory of 150 accounts including grocery, mass
merchandisers, independent and chain drug, and convenience stores. Sold in
new products and promotions, planogram resets, merchandising, inventory
control, gained product distribution in accounts, and sold in surveys.
Installed and planogramed new fixtures in 50% of accounts, thereby gaining
new and increased product distribution.
3 Dillard's Department Store, Shreveport, La
Area Sales Manager 8/89-7/90
Managed and supervised about 30 employees and 4 departments.
Responsibilities included hiring, scheduling, sales, merchandising,
inventory control, and organizing and setting up special store events to
maximize sales. Provided excellent customer service. Exceeded monthly sales
goals for departments. Responsible for opening and closing the store on a
regular basis. Filled in for the store manager on occasion.
4 APPLAUSE, WOODLAND HILLS, CA
TERRITORY MANAGER 3/88-10/88
Responsible for a 300k territory with approximately 200 accounts in
Colorado. Account base included Hallmark shops, gift shops, department
stores, and independent and chain drug stores. Sales and merchandising of
gift and plush items, opening new accounts by cold calling, inventory
control in accounts, selling in new products, promotions, and seasonal
merchandise. Worked the Denver Market and gift shows. Overachieved monthly
quotas by 27%. In a 4 month period, opened 26 new accounts and increased
sales 158% over the previous year. Received Applause Achievement Award
after 3 months of employment.
BULLOCK'S DEPARTMENT STORE (FEDERATED DEPT STORES)
SOUTH COAST PLAZA -COSMETIC DEPT MANAGER 7/87-12/87
Responsible for managing 90 employees in a $7 million dollar cosmetic
department. Responsibilities included hiring, scheduling, demo contracts
with vendors, monitoring stock levels; planning and organizing special
events and promotions with vendors to increase sales for the department.
Wrote in-store orders to avoid out-of-stocks. Over-achieved monthly sales
goals.
REVLON, NEW YORK, NY 6/81-5/87
ACCOUNT MANAGER 3/83-5/87
Responsible for an 800K territory in Louisiana and Texas. Sold cosmetics
and fragrances to department stores, independent and chain drug, grocery,
and mass merchandisers. Budgeted and forecasted sales for territory. Opened
new accounts, in-store merchandising, store training, designed and
implemented planograms, wrote orders by rate of sale, set up co-op ads with
accounts, sold in special promotions, new products, and seasonal
merchandise. Creative skills for special events to increase sales. Obtained
additional outposts, increasing sales. Achievers Club Award for Sales,
1983, Achievers Club Award for Merchandising 1983, Sales Excellence Award
1984.
5 SERVICE REPRESENTATIVE 9/82-2/83
Responsible for 400K territory. Responsibilities included sales,
inventory,orderwriting, and merchandising of new products and promotions,
and opening new accounts. Achieved quarterly budgets, won several sales
and merchandising contests.
6 ORDERWRITING CONSULTANT 6/81-9/82
Inventorying, order writing, and merchandising Revlon's Natural Wonder
products and fragrances. Prepared sell-thru reports for marketing
department. 1982 Achiever's Club Award.
EDUCATION:
NORTHEAST LOUISIANA UNIVERSITY (UNIVERSITY OF LOUISIANA AT MONROE)
BACHELOR OF SCIENCE, FASHION MERCHANDISING
Marketing and business management classes included.
Contact this candidate