Mustafa Ayaz
CCIE Collaboration#*****
Cell: 647-***-**** / 647-***-**** - Canada
mail:******@*****.***
Objective
Obtain a challenging position in IT which involves data networking and
system engineering preferably in a community that is conducive with growth
opportunities. My areas of interest and expertise include IP Telephony
Networking.
Profile
. Successful and consistent International track record with hands-on
experience in Managing Telecom infrastructure design and management
with major multinational companies like Bell Canada, Celestica
International, Saudi Telecom, AT & T, British Telecom, ITI.
. Extensive work with Alcatel-Lucent Cisco, Siemens, Ericssion, Huawei
and ZTE range of Products.
. Offer proven skills and well-developed attributes in logical thinking,
problem solving, balanced decision-making, and team leadership.
Recognized as a quick study, a good communicator and effective
presenter.
. Other strengths include: project planning, people management, systems
design, implementation, technical support, commissioning, training,
trouble-shooting and project management.
. Also bring additional capabilities of rollover, technical writing,
hardware & software upgrades, failure analysis, performance tuning,
and capacity planning.
Technical Skills Overview
. Worked on the cutovers of Alcatel-Lucent, Siemens, Ericssion, Huawei's
switching and transmission networks together with its integration with
the existing Telecom networks. From Mapping, Designing and
implementation stages of circuit work orders for landline, wireless
and Data networks for its end to end connectivity until the circuits
are activated.
. Transmission using among other tools fibre optic technologies,
SDH/SONET STM-1,4,16( OC-3/12/48/192) in BLSR, MS Spring, UPSR, DWDM,
GbE, Ethernet, ATM, E1/T1, E3/T3.
. Versatile experience in designing and troubleshooting Cisco solutions
such as Cisco 4.x,5.x, 6.x, 7.x, 9 x,CME 9.x, Cisco Unity 5.x, 9.x,
Unity Connection 9.x, Cisco Unity Express, Cisco Unified Presence.
. Deployment and management of Telepresence, Meeting Place Express,
Unified Presence
. Integration of Unity Connection and Unity Server. Design and
implementation of Call manager Express and Unity Express.
. Configure IP phone services and Call admission control with
gatekeepers.
. Configuring Static, Dynamic NAT, frame relay connection and Routing
Protocols RIP, IGRP, EIGRP, OSPF, BGP and VOIP Protocols H323, MGCP,
SCCP, SIP.
. Network monitoring tools HP Open View HP OVPI, Remedy Ticketing system
in NOC environment.
. Configuring H323, SIP and MGCP Voice gateways and End-to-end
implementation of Unified communication infrastructure for multiple
locations. Configuration and maintenance of ISP's SIP trunks.
. Configure VOIP dial-peers, Route patterns, route lists, Hunt Lists,
Translation patterns, Inter cluster trunks, SRST, Toll bypassing and
QOS traffic shaping.
. Identifying customer needs, interpret and evaluate system and IP
telephony network requirement.
. Familiar with ITU, IEEE and other International Standards applicable
to Telecom fields.
Professional Experience
CELESTICA INTERNATIONAL INC., Toronto, Canada 2007 - Present
IT/Telecom Analyst
. Team lead and managing Alcatel-Lucent, Cisco, Juniper and wide range
of telecom project accounts. Created integration failures database for
the different groups. Streamlining the ability to trouble-shoot
functional testing and integration issues during rollover projects in
field.
. Designed, integrated Alactel-Lucent's, Cisco, Juniper IP, CORE
(ATM/POS/MPLS), EDGE, ESC, GIGE, SIP trunks, Ethernet,Multi rate 8,16
T1/E1 ranges of switching and transmission products.
. Implementing WAN, Data/Voice and Video deployments as per the
orders.
. Support the Call Manager, CUE, UCCX and Presence range of products. .
. Using sophisticated test and measurement instruments simulated 'live
traffic' environment, identifying and addressing launch stage issues
and assuring quality and reliability of products as designed in lab
for the real environment as per the customer's requirements (SIAT).
. Creating network design after sales team hand over customer for the
deployment of IP Telephony Unified Communications then implement the
project management skills during commissioning, documentation and
technical writing.
. Ensure conformity to the ITIL process & procedures. Involved in the
clients meetings concerning future upgrades and requirements.
. End to end QOS implementation for Voice and Critical Applications,
Traffic shaping and bandwidth assurance.
. Maintain network hardware and software, analyze problems and ensure
the availability of network.
. Implementing patches and Vendor change orders requests (VCOR) and
identify the security patches (BASH) upgrades in advance and implement
the same in coordination with the professional services group.
. Performed key bridging consultancy role between IT vendors in hardware
equipment and software procurement and clients on IT/Telecom projects,
delivering wide range of technically sound and economical solutions
for this group globally.
. Key contributor in SCADA, Wind, Solar systems study, undertaken to
support integration of Energy sector equipment for emerging green
projects.
SAUDI TELECOM, MINISTRY OF TELECOMMUNICATIONS & IT, Riyadh, Saudi Arabia
2001 - 2007
Network Operations/Technical Support Specialist
. Mapped and designed, implemented and gave end to end connectivity of
various kinds of IT/Telecommunication equipment, minimizing execution
issues and assuring high standard of service delivery.
. Provisioned and performed site and system tests on new optical
transport systems, transporting E1, E3, STM-1, STM-4, STM-16, STM-64
signals in ring and linear systems, setting stage for successful
introduction of robust new systems for swap projects from Ericssion,
Siemens to Alactel-Lucent, Huwaei and ZTE.
. As Team lead, provided valued support during commissioning and system
testing, partnering closely with customers during swap over of 'live
traffic', and provided post-rollout on-site customer training until
circuits activated.
. Using broad technical skills troubleshoot end-to-end connectivity,
bandwidth and synchronization issues, accelerating movement to smooth
service delivery as per the customer's requirements.
. Dependent on activated circuits, trunks and traffic from
optimization/tele-traffic team's reports and line release meetings
migrated this swapped traffic to re-home and re-host over other
central office.
. Worked on Intelligent networks and soft switches to have advanced
redundant routes or re-swap on newer switches and higher STM streams
of STM-1, 4, 16, 64. For better traffic management, delivering more
stable/redundant services.
. Migrated from PSTN to VOIP network kingdom wide using Cisco
callmanager 5.0.
. Development and optimization of the existing enterprise networks.
. Other engagements included direct interaction with program IT-
Infrastructure team for transitions and rollover changes. Plan &
Coordinate implementation tasks and interface with the other project
managers.
. Generates network configurations from Low Level Design for highly
complex networks.
. Plan and executes highly complex Network Upgrade and Network
Migration projects.
. Generates standard project documentation including detailed test plan
for highly complex networks.
. Maintain customer network inventory and other network information
databases.
. Perform second level support functions for network problems in
accordance with the Incident/Problem management process. Providing on-
call support functions. Escalate problems to vendors as required.
Perform network configuration changes in response to client requests.
. Review network requirements and engineering concerns associated with
customer requests such as, equipment configuration and operational
impact. Involve in pre-sales as well as in post-sales products life-
cycle activities taking into consideration the end of life products
advance upgradations.
. Interacting with the customer technical team and internal teams for
formulating the customer acceptable design
AT &T (LUCENT TECHNOLOGIES) INTERNATIONAL INC., Riyadh, Saudi Arabia.
1997 - 2001
Network Integration Engineer, (Bell Labs Innovations).
. Integrated, tested, provisioned/commissioned Alcatel- Lucent Switches
4ESS/5ESS system configuration databases application, queries, call
flow, verification of Digit Analysis, routing, charging, terminal
authority management, file system managements, UNIX-RTR interfaces,
use of log files, MDII analysis, software updates, overloads, system
integrity, audits, and asserts.
. Operations and Maintenance of AT&T(LUCENT) GSM, Core Data Switches,
TDM ( ISM, SLM & ADM Multiplexers, DACS V/VI(Digital Access and Cross
Connect System) Wave star OLS10/ 40/80G, wireless local loop, CDMA
equipments.
. Final testing and handover of fiber optic SDH transmission equipment
Junction/long distance network rings. Performed ring network media
acceptance tests by using Network Management and various test and
measuring instruments. Acting on requests from key account leaders.
. Supervised network teams of Engineers and Technicians from all
districts in NOC's and O&M centres in K.S.A. Successfully meeting
implementation challenge of high volume of customer-provided facilities
work orders for DDN, MODA, ARAMCO, SCECO, core Banks, Cell on Wheels
(COW) sites for Royal Telecom, SAMA, KAUST internet Projects and other
major Corporate, International and special circuit networks.
. Key contributor to timely execution of major Internet, GSM expansion
projects during Ramadan, Hajj. Implemented in advance circuits for
greater revenues.
. Spearheaded one-point contact for integration department, coordinating
on behalf of several departments using broad range of skills from work
on typical Telecom networks in all phases during commissioning,
deployment, reporting, O&M and optimization on switching, transmission,
and Data networking projects.
. Recognized for outstanding performance and exceptional support to Y2K
cutover and wireless projects, receiving Certificate of Appreciation for
installation, provisioning and commissioning, actively handled services
from switching group in timely completion of STC awarded projects: TEP-
6, TEP-7, Fibre optic Network installation, GSM-MSC, R&G, Gateway
extension, 170K, Internet Phase-2, Phase-3, Any media, GSM R&G
Installation, and Ramdhan and massive Hajj swap/implementation projects.
BRITISH TELECOM, RIYADH, Saudi Arabia 1995 - 1997
Data Communication Engineer
. Core member of Engineering Department working in 'network design'
area, installed, tested and conducted O&M, on existing AMC/SLA's for
various customers networks. Operated and maintained organization's
wide area corporate/private networks using different vendors and WAN
technologies from 3Com, Cisco, Cray switches, tyment, Telematics
switches, Motorola, Siemens and other gold partners of BT Al -Saudia.
. Upgraded and migrated these networks to Cisco products platform,
mainly executed on Riyadh Bank's kingdom- wide Telematics
internetwork.
. Contributed to success of a series of major projects including:
'pipeline surge relief' network for ARAMCO refineries, 'message
switching' platforms for KEMYA, and VSAT systems for Saudi Research
and Marketing, X.25 networks on behalf of SAMA and British Bank of
Middle East in Jordan and Egypt, MOPTT customers billing router
network, and Kingdom-wide WAN network for Ministry of Health.
. Installed and tested telecommunication equipment together with
connection of power supplies, PABX and testing in SAMBA, ATM and LAN
internetwork for Saudi Holland Bank, Commissioned IT and telecom
infrastructure for Al-Kharj Defense air base in each case delivering
to client's satisfaction.
. Prepared necessary system test procedure and documentation along with
Nor consult staff and MOPTT, inspected hardware installation work in
line with BOM/MOP. Q.C done on final acceptance and produced the
updated redlined ODM's.
Education / Certifications
Bachelor of Electronics Engineering - Recognized by University of Toronto -
CANADA
Successfully completed certifications in: CCNA, CCNP VOICE, CCIE
Collaboration.
. Have successfully completed several hardware and software courses in
UNIX and C-language ? networking ? structured cabling ? splicing ?
Microsoft products ? Servers ? Project Management ? Virtualization
References
Could be provided on request.