Deborah Williams
Cleveland, Ohio 44104
*************@*****.***
Summary: A highly motivated and detail oriented self-starter with excellent customer
service skills and over ten years experience in the administrative/medical area.
Experience: Cedarwood Plaza Cleveland Heights, Ohio
Ward Clerk/Medical-Record March 2007 to July 2013
Clerk/Receptionist
Handled administrative duties such as: answering telephone, creating
documents, copying, scanning, and faxing
• Responsible for coordinating patients' doctor appointments and
corresponding transportation arrangements
• Prepared, verified, and maintained records for all patients, which includes
statistical data such as admissions, discharges, and deaths.
Coordinated medical records requests from hospitals, lawyers offices,
physician offices and headquarters.
Highly praised by supervisors for attention to detail and multi-tasking skills.
Kethley House Cleveland, Ohio
Unit Coordinator September 1987 to February 2006
Responsible for handling administrative duties such as: answering
telephone and intercom calls, creating documents, copying, and faxing
Kept file of medical records and recorded information, such as physicians'
orders and instructions, dietary requirements and medication information,
on patient charts and medical records.
Requisitioned supplies designated for nursing staff
Won employee of the month award twice due to excellent work performance
Denise C. Jennings, M.D. Shaker Heights, Ohio
Medical Assistant November 1986 to April 1987
Typed invoices indicating amount due for medical services.
Compiled statistical data including vital signs, verified information, typed and
filed medical records.
Education: Cleveland State University Cleveland, Ohio
Social Work (Major) 1993 - 1995
Cuyahoga Community College Cleveland, Ohio
Associate Degree- Medical Assistant 1983
East Technical High School Cleveland, Ohio
Diploma 1975
References: Available upon request