Customer Service High School
Resume:
Sharla A. Richards
Durham, NC *7712
Phone: 919-***-****
*************@***.***
Objective
Customer service specializing in computer skills people oriented and cash handling
experience
Abilities
I have 5 years teller experience using their computer systems.
I have 7 years using session system with North Carolina DMV.
I have 15 years using Hollander system at Salvage Business.
I have 5 year experience using sabre computer system.
I have excellent skill dealing with customers.
I have several years cash as bank teller
Employment History
Examiner, Office Clerks, General
06/2007 - 08/2014 DMV Examiner 3102 Cornelious st, Hillsborough,
NC
Issued North Carolina drivers license, tested customer vision, administered knowledge
test on pc .Conducted road test, check all legal presence documents to assure they
were legitimate. Voter registration, organ donation options. Customer service,relieved
offices in district when needed. Maintained cash drawer to balance every day. Kept
positive relationship with customers well as with my co workers.
Examiner, License Clerks
03/2007 - 06/2012 State of North Carolina 3125 South Roxboro Street,
Durham, NC
Same as previous DMV Examiner position.
Dispatcher for Durham Sheriff Dept., Customer Service Representatives
02/2003 - 12/2004 Durham County Sheriff Office 201 E Main Street, Durham, NC
Communicated with officers on duty with drivers licenses checks, criminal histories
maintained office safety general office reports. Kept deputies updated on emergency
calls to ensure officer safety.
Cashier/data entry, Tellers
10/1996 - 02/2003 Wagners Auto Salvage 4115 S Alston Avenue, Durham,
NC
I was a cashier as well as many functions. I entered data into the Hollander system for
sale's also dispatched work orders to the yard personnel. I also antlered calls from
customers, then called our buyers with pertinent information to contact buyers
.Answered incoming calls as needed . Provided help to the accountant as necessary
.Supervisor and owner Pat Wagner 919-***-****
Head Teller, Tellers
01/1980 - 01/1985 Central Carolina Bank Miami Blvd, Durham, NC
Cashed checks made deposits, dispersed money from vault. Called on insufficient
checks. Issued money orders. scheduled lunches. Balanced my cash drawer and the
vault before closing.
Education History
Completion Issuing Location Qualification Course of
Date Institution Study
West Virginia Morgantown, 1 Year at College or a General
University WV Technical or Studies
Vocational School
Glenville State Glenville, WV 1 Year at College or a General
College Technical or Studies
Vocational School
08/15/1977 Gilmer County Glenville, WV High School Diploma General High
high School School
Curriculum
Honors
Lucas Travel School Cary NC Certified
Raleigh Bar tending School NC Certified
DMV Examiner Training NC Certified
References
Patricia Wagner, Owner and Supervisor
Wagners Auto Salvage
4115 South Alston Avenue
Durham, NC 27713
Supervisor reference known for 20 year(s).
Jacequline Florence, Supervisor
DMV Driver License section
South Roxboro Street
Durham, NC 27713
Supervisor reference known for 6 year(s).
Worth Hill, Sheriff
Previous Sheriff of Durham County
2426 Winburn Ave
Durham, NC 27704
Personal reference known for 12 year(s).
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