Customer Service, Technical Support, Social Media Strategist

Jasen R. Petersen

***** ****** ***** ****, ********, CA 92563 951-***-**** (

*********@*****.***

Marketing Coordinator

SOCIAL MEDIA STRATEGIST ~ INTELLECTUAL PROPERTY MANAGEMENT ~

OPERATIONAL EFFICIENCY ~ SALES & MARKETING

Drive Sales through Customer Retention and Brand Loyalty initiatives ~

Client Relationships ~ Account Management

Energetic, socially engaging Marketing Coordinator with an impressive

history of conceptualizing and implementing highly effective marketing and

branding strategies through varied platforms. Unwavering success creating

and launching compelling and high-quality campaigns through LinkedIn,

Twitter, online videos blogs and other popular social media channels. Solid

expertise in pre/post-production content management, as well as assisting

in video, audio, and image design, using programs, such as: Final Cut Pro,

Adobe Premier, Illustrator, and Photoshop. Demonstrate ability to work

collaboratively with C-Level Executives, key organizational departments,

leadership development teams, to align company goals with the needs of

customers and stakeholders.

Areas of Strength

Strategic & Tactical Project Management Training and

Planning Development

Brand Marketing/Awareness Customer/Client Social Media Platforms

Satisfaction

Market Research & Process Improvement Interdisciplinary Teams

Analysis Stakeholder Relationship

Business Expansion Online Content

Generation

Professional Experience

Partners In Leadership, Inc., Temecula, CA

2010-2014

Training Solutions Consultant, 2012-2014

. Leveraged extensive knowledge and experience to achieve results

formulating and implementing culture change strategies for small

organizations as well as Fortune 1000 companies. Strategically

collaborated with C-suite level Executives, Training and Development

teams, and Human Resource departments to realize unmatched results.

. Initiated the implementation of quantifiable training solutions for

America's 20th largest cable operator.

Marketing Coordinator and Legal Assistant, 2010-2012

. Excelled at garnering brand loyalty through the management of

company's social media networks. Executed well-written and well

researched content via weekly blog posts, tweets and LinkedIn Groups.

Instrumental in cementing the company's reputation as the #1

Accountability Training and Consulting company in the world.

. Collaborated in key marketing projects which included adding and

maintaining a database of video, audio, imaging, and other related

content files, for pre/ post-production training materials, most of

which were designed for PILU.com and PILTools.com. Altered story

boards, and assisted with the editing of video, audio and images.

. Rendered key assistance in achieving significant revenue growth, 20%

growth in Fortune 1000 clients, and well-over the company goal of

500,000 active website users on the PILTools.com website.

. Accepted responsibility for monitoring company's nearly 80

Intellectual Property (IP) usage, documenting illegal activity,

drafting cease and desist letters and protecting trade secrets.

Earlier Work History

Investools TD Ameritrade, Draper, UT, Client Relations, Technical Support

2005-2009

Discover Financial Services/Morgan Stanley, Draper, UT, Senior Account

Manager, 2002-2005

Sento Corp., American Fork, UT, Technical Support (Gateway, Inc.), 2001-

2002

Sears Holdings, Temecula, CA, Customer Service/Sales Representative

(Automotive Department), 1999-2001

Education & Training

Palomar Community College, San Marcos, Applied Management (pending)

Currently attending Brigham Young University-Idaho's online Pathway program

Contact this candidate