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Customer Service High School

Location:
Trenton, NJ
Posted:
April 16, 2015

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Resume:

Amanda Coghan 732-***-****

** ****** ******, ********, *** Jersey 07008 ****************@*****.***

Objective

To obtain a position that will utilize my skills and allow for growth

Skills

• Substantial experience within various sectors of customer service and childcare

• Computer literate in Microsoft Word and the internet

• Capable of working independently or within a team atmosphere

• Able to learn new skills and procedures quickly and apply in an efficient manner

Work Experience

Waitress

• Greeted customers and answered any inquiries related to services being provided or food that

was served

• Answered any inquiries related to services being provided or meals on the menu; offered

suggestions when asked by customers

• Assured all orders were accurate and served meals to customers in an expedient manner

• Handled cash, debit and credit transactions plus handed over change when necessary

• Notified supervisor of any issues related to customers or services being provided

• Obtained and handed meals requests from customers to kitchen cooks, assured all orders

were accurate and specific to customer’s preferences

• Resolved customer complaints in an expedient and appropriate manner; provided extra

amenities and food vouchers to ensure customer service satisfaction

• Computed sales prices, total purchases and receive and process cash or credit payments

• Cleaned and maintained work and dining room area at all times; discarded trash and

recyclable in a proper fashion

Childcare Provider

• Responsible for providing emotional, physical, and spiritual care to children by using

appropriate resources and childcare guidelines

• Supervised children during indoor and outdoor play times; assured play area was safe to be in

• Instructed children on health and personal habits, such as nutrition, nap times and toilet

training

• Notified parents of any issues related to children’s physical and mental well being

Work History

Yogi’s Bar and Grill Carteret, NJ

Waitress 2007 to 2008

Education

Hoffman High School South Amboy, NJ

Courses in General Studies 2000 to 2002



Contact this candidate