Customer Service Medical
Resume:
Linda Mathis
Dallas, TX 75215
****************@*****.***
Summary
Experienced Administrative Assistant with over 15 years of hands on experience in providing clerical
work.
Skills
• 50 wpm
• Data Entry
• Email Software (Outlook)
• Word Processing Software (Word)
• Presentation Software (PowerPoint)
• Spreadsheet Software (Excel, Calc, etc.)
Professional Skills
• Little or no supervision required
• Provide excellent customer service
• Dependable
• Team Player
• Attention to detail
Work History
Travel Centers of America Dallas, TX
Site Account Representative 2014 to 2015
• Responsible for balancing all store accounts, entering all data from the previous day, filing,
answering telephones, paying all bills, payroll, handling all vendor accounts, all clerical and customer
service.
Baylor University Medical Center Dallas, TX
Admin Assistant 2002 to 2012
• Perform duties too varied and diverse to be classified in any specific office clerical occupation,
requiring limited knowledge.
• Administers fiscal operations, such as planning budgets, authorizing expenditures and
coordinating financial reporting.
• Consults with medical, business and community groups to discuss service problems, coordinate
activities and plans, and promote health programs.
• Develops and maintains computerized records management system to store or process personnel
activity or personal data.
• Develops instructional materials and conducts in-service and community-based educational
programs.
• Develops or expands medical programs or health services for research, rehabilitation and
community health promotion.
• Develops organizational policies and procedures and establishes evaluative or operational criteria
for facility or medical unit.
• Directs and coordinates activities of medical, nursing, technical, clerical service and maintenance
personnel of health care facility or mobile unit.
• Establishes work schedules and assignments for staff, according to workload, space and
equipment availability.
• Implements and administers program and services for health care or medical facility.
Linda Mathis
****************@*****.***
Presbyterian Hospital Dallas, TX
Unit Secretary/Admin Assistant 1997 to 2002
• Responsible for all patients charts, answering telephone, assisting with deliveries, running labs,
checking in patients, pulling charts, scheduling appointments, meet and greet patients.
• Analyzes operating practices and procedures to create new or to revise existing methods.
• Coordinates and directs office services such as records and budget preparation, personnel and
housekeeping to aid executives.
• Files and retrieves corporation documents, records and reports.
• Interprets administrative and operating policies and procedures for employees.
• Plans conferences
• Prepares records and reports such as recommendations for solutions of administrative problems
and annual reports.
• Reads and answers correspondence
• Studies management methods to improve work flow, simplify reporting procedures or implement
cost reductions
Education
Kimball High School Dallas, TX
Diploma
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