IZHAR UD DIN

571-***-****

aco71m@r.postjobfree.com

Innovative Analyst with more than 8 years of diverse experience in the field of IT analysis, application systems

analysis, software validation & process re engineering of Internet, Intranet and Client Server applications. Dynamic

and Assertive team player with strong commitment. Possess excellent verbal and written skills complimenting a strong

Quality Assurance and Business analysis background with excellent interpersonal and problem solving skills.

Expertise

Over 8 years of effective analytical experience in IT and various business units/organizations.

Highly customer focused to understand and respond to clients business needs.

Effective analytical skills to accurately analyze information.

Effective in make sound business decisions by making strategic data related decisions by analyzing, manipulating,

tracking, internally managing and reporting data.

Work with developers, analysts and consultants during the root cause analysis, support and maintenance phases to

ensure that acceptability criteria are being met and to manage scope and change requests

Thorough understanding of the SDLC model and its relevant phases.

Implemented and experienced in various QA methodologies.

Planning and Development of Test cases, Test plans, Test scenarios to meet the products business requirements.

Well versed in testing Client/Server, Web based Internet, Extranet and Intranet and Stand Alone Applications.

Formulated numerous Test Plans and Test Cases by coordinating with respective individuals.

Web Testing including Sanity Testing, Smoke Testing, Parallel Testing, GUI Testing, Functionality Testing, Performance

Testing, Positive and Negative Testing, Security Testing, Stress Testing, Integration Testing, System Testing, Load

Testing and Regression Testing of Web Based Applications and Client Server Applications using Mercury Tools.

Executed and updated SQL scripts for Manual Back End Testing.

Experienced in Test Environment Set up.

Strong skills in UNIX and writing SQL queries.

Involved in maintaining the test matrix and traceability matrix.

Bug reporting with Rational Clear Quest and Mercury Quality Center.

Excellent Communication and Documentation skills.

EXPERIENCE

HIGHMARK BCBS, Camp Hill, PA

Jan 2010 Present

Sr Business Technical Analyst/ Quality Assurance Analyst

Highmark Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association, an association of

independent Blue Cross and Blue Shield Plans. Highmark Blue Shield serves the 21 counties of Central Pennsylvania and

the Lehigh Valley as a full service health plan. It also provides services in conjunction with Blue Cross of Northeastern

Pennsylvania in northeastern Pennsylvania and Independence Blue Cross in southeastern Pennsylvania.

Responsibilities:

Created Vision document, Supplementary Specs and Use cases and uploaded them on SharePoint site and in Req Pro.

Analyzed, elicited, and documented requirements according to the SDLC using Waterfall.

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Gathered business requirements with various investment stakeholders across various business lines to

understand and document the business needs for complex data modifications.

Prepared high level business requirement document and facilitated the customers in defining the high level

functional requirements and needs.

Interacted with customers to get better understanding of issues.

Conducted Joint Application Sessions (JAD) with the business users to gather requirements.

Efficiently managed multiple projects with competing deadlines .

Resolved Production issues efficiently

Analyzed and documented complex business processes in multiple forms such as Business Requirements

Documentation (BRD), Functional Requirements Documentation (FSD), Technical Documentation, Process

Flowcharts using Visio.

Created test plan and test cases for backend testing from the business requirements to match the project's initiatives.

Created and executed detailed test cases with step by step procedure and expected results.

Worked with Project Manager to quantify return on investment, including quality and efficiency gains, to assist in

prioritization of projects

Worked closely with development team to ensure that all data needed is captured.

Worked with offshore team as required

Worked on electronic claims processing(ECP).

Conducted mentoring session with new hire.

Completed Peer reviews for Vision, Supplementary specifications with Business Lead.

Worked on data mapping for bring data from source system and reside in target system.

Actively participated in status report meetings and interacted with developers to discuss the technical issues.

Conducted walkthroughs and defect meetings periodically to assess the status of the testing process and discuss

areas.

Created SQL scripts to run radar to find production claims for test data using Teradata SQL

Analyzed the Data Movement between systems and validated the data according to business requirements.

Extensively used SQL statements to query the database for data validation according to the data mapping document

and defined data conversion logics using Teradata.

Followed Workgroup for Electronic Data Interchange standards for testing that need to comply with the HIPAA

guidelines.

Conducted UAT by following HIPPA Guidelines.

Tested the HIPAA EDI transactions 834, 837/835, 276/277 according to the requirement scenarios.

Involved in implementation of HIPAA EDI Transactions ( 835/837/276)

Involved in preparation of Requirement Traceability Metrics (RTM), Software Metrics, Defect Summary Report,

Weekly Status Reports .

Used Rational Quality Manager to manage the entire process to upload Test Cases, Test Scripts.

Perform Backend and front end testing and by designing and constructing test cases, test data and test execution.

Verify defects and Perform database functional, integration and regression testing as needed to minimize defects.

Responsible for gathering requirements from the Subject Matter Expert. (SME).

Perform defect Tracking and reporting with strong emphasis on root cause analysis to determine where and why

defects are being introduced in the development process.

Worked on Health information exchange(HIE)project and tested all requirements using SOAP UI.

Involved in the entire software development Life Cycle of the projects from Initiation to Implementation.

Performed execution phased: Executing test cases, identified products issues, wrote detailed bug reports and

participated in bug review during the product development stages.

Participated in Risk Management to help determine best use of development and testing resources.

Worked closely with the Developers and Business Teams in the review and modification of product specifications.

Used Rational Clear Quest to log the defects.

Provided update to management on testing status and some other issues

Carried out and oversee test execution for Business scenario, User acceptance and Regression testing.

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Assisted UAT team by validating specific functionalities during User Acceptance Test (UAT)

Environment: ICD9 And ICD10, Sharepoint, Teradata SQL, SOAP UI, HIPAA 4010 & 5010,Use Cases, HIX, Rational Clear

Quest, Rational Quality Manger, Rational Req Pro, X12, EDI, ECP OCR, ALG, ELIGIBILITY,OSCAR,DB2, Adjustment,,

Finalization, PRE and POST Enrollment, History Update

CareFirst BCBS, Owings Mills MD, Owings Mills, MD

April 2009 Sept 2009

QA Analyst

CareFirst, Inc. is the not for profit, non stock, parent company of CareFirst of Maryland, Inc., and Group and

Medical Services, Inc., affiliates that do business as CareFirst BlueCross BlueShield. As part of CareFirst’s

Information Systems Quality control Team (ISQC), worked on multiple projects.

The Operational Data Store (ODS) Portico to Data Acquisition project is to create interfaces to bring data from the

Portico production system to the ODS Data Acquisition data layer near real time using Informatica Power Exchange.

The Blue Health Intelligence Stage II/Argus Replacement (BHI/ARE) project is to determine the pharmacy claims data that

arrives directly from ARGUS, the Pharmacy Benefit Manager (PBM) vendor for CareFirst, and how it gets loaded into the

DA layer (Staging area) and then flows through the IDS Canonical layer and to the legacy Enterprise Data Warehouse

(EDW) and the Enterprise Dimensional Model (EDM) layers.

Responsibilities:

Created test plan and test cases for backend testing from the business requirements to match the project's initiatives.

Created and executed detailed test cases with step by step procedure and expected result.

Worked on profiling Script for member and Revenue data.

Tested Facet data in different environment with SQL queries.

Created and Executed advanced SQL queries using relational database and Dimensional Model concepts on Oracle

database using TOAD 8.5 and SQL developer to test the integrity of the data content, ETL processes and reports for

CareFirst BlueCross BlueShield Products.

Worked on Facet To DA Layer data

Worked on Member Dimensions and Member Facts for Members and Revenue Data.

Worked on DA layer to Canonical layer.

Validation of member’s data from Facets to EDW.

Analyzed data/workflows, defined the scope, and performed GAP analysis.

Worked on Facets in flow and Out Flow of data.

Worked on data mapping for bring data from source system and reside in target system.

Worked on preparing interfaces between local system and vendor’s system.

Actively participated in status report meetings and interacted with developers to discuss the technical issues.

Conducted walkthroughs and defect meetings periodically to assess the status of the testing process and discuss

areas.

Analyzed the Data Movement between systems and validated the data according to business requirements.

Extensively used SQL statements to query the database for data validation according to the data mapping document

and defined data conversion logics.

Followed Workgroup for Electronic Data Interchange standards for testing that need to comply with the HIPAA

guidelines.

Conducted UAT by following HIPPA Guidelines.

Maintained the test logs, test reports, test issues, defect tracking using MQC.

Involved in preparation of Requirement Traceability Metrics (RTM), Software Metrics, Defect Summary Report,

Weekly Status Reports and SQA Report using MQC.

Perform Backend testing by designing and constructing test cases, test data and test execution.

Verify defects and Perform database functional, integration and regression testing as needed to minimize defects.

Responsible for gathering requirements from the Subject Matter Expert. (SME).

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Perform defect Tracking and reporting with strong emphasis on root cause analysis to determine where and why

defects are being introduced in the development process.

Involved in the entire software development Life Cycle of the projects from Initiation to Implementation.

Performed execution phased: Executing test cases, identified products issues, wrote detailed bug reports and

participated in bug review during the product development stages.

Participated in Risk Management to help determine best use of development and testing resources.

Worked closely with the Developers and Business Teams in the review and modification of product specifications.

Used Mercury Quality Center to manage the entire process and log in defects.

Provided update to management on testing status and some other issues

Ran workflows created in Informatica by developers then compared before and after transformation of data

generated to ensure that transformation was successful.

Assisted UAT team by validating specific functionalities during User Acceptance Test (UAT)

Used Informatica Power Center 7.1 ETL tool to verify the data transformations and load from external and internal

data sources to the data warehouse and from the data warehouse to product datamarts.

Environment: Windows Xp, MS office, Facet4.3.1, Facet4.5 Oracle, MS Access, Mercury Quality Center, Verisk, TOAD,

Oracle, UNIX, SQL Developer, SharePoint, Informatica

Kaiser Permanente, Pleasanton, CA

Feb 2008 Dec 2008

Mainframe Tester

Kaiser Permanente is an integrated managed care organization, based in Oakland, California .I worked for SCAL

region. Application was related to external claims. I was working there on IFILE and different Professional and

Institutional claims. Also worked for EDI transaction, manual adjudication of the claims. As a QA Analyst I worked

on mainframe application transactions and for data validation.

Responsibilities:

Worked with Business Analyst and QA Lead in reviewing and analyzing the business requirements Documents and

functional requirements.

Prepared Test Scenarios based on business requirements and business rules for mainframe application.

Wrote Test Cases according to the scenarios.

Prepared Test claims according to the scenarios and Test cases

Scanned Paper Claims in Cardiff and sent to the IFILE.

Worked with IFILE team to convert 837 in CFF(Common File Format) using DI(Data Interchange)

Executed test cases in OCPS (Outside Control Processing System) according to our test scenarios and expected

results.

Verified the claims from IFILE to OCPS(Outside Control Processing system) after adjudication.

Verified adjudicated claims in Diamond for KSPEC and PSPEC.

Manually adjudicated the Professional claims as well as Institutional claims in mainframe application.

Documented the test results and reported the status of assigned test tasks and issues to project QA Lead.

Adjudicated H1 and M1 Claims.

Good understanding of Health Insurance portability and accountability act (HIPPA).

Found errors reported defects, determined repair priorities, did regression testing and close by using Mercury Quality

Center.

Authored Test cases for HIPAA EDI Transactions 270/271, 276/277,837/835.

Tested HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271,

276/277,837/835 transactions.

Good Knowledge of understanding Diamond.

Sent claims to the Diamond for KSPEC and PSPEC.

Responsible for Performing Integration Testing.

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Rewrote test cases according to the PSDD (Physical Solution Design Document) and executed them in mainframe.

Verified Claims in IFILE after adjudication.

Responsible for performing User Acceptance Testing.

Environment: Oracle, DB2, Windows Xp, TSO, JCL, CICS, IBM 390, Z/OS, XML,SPUFI, TSO/ISPF, Mercury Quality Center,

OCPS, IFILE, OCR, DI, Diamond

EDUCATION

Bachelor in Computer Sciences AIOU Islamabad Pakistan

Masters in Computer Sciences. University of Northern Virginia, VA,USA

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