SharePoint

HANY SHAALAN

Fairfax, **********@*****.*** 703-***-****

SUMMARY OF QUALIFICATIONS

Mr. Shaalan enjoys 15 years of IT experience including 9 years of hands-on and management experience in the Microsoft

SharePoint platform. Extensive skills in Sharepoint architecture and farm administration; workflow solutions, knowledge

management portals, business intelligence dashboards, and group collaboration solutions. Proven team leadership track

record. Very disciplined in Agile and Scrum and all aspects of SDLC. Well-rounded IT portfolio with additional

background in IT management, networking, web design, database management, security and user support. Master’s and

Bachelor’s in Information Technology Management from reputable universities. Federal consulting experience and team

leadership credentials. Excellent communicator and writer. US citizen.

EXPERIENCE HISTORY

SharePoint SME

United States Geological Survey (contractor via Net Services)

July 2013 to Present

Served as subject-matter expert in supporting and re-architecting an active SharePoint 2010 environmen

Designed and deployed a new SharePoint 2013 farm to host a custom search application

Performed routine farm administration tasks including creating new site collections or sites, managing content

databases, managing user accounts and permissions, migrating sites and content databases, troubleshooting user

profile issues, and providing support to end users

Setup a SharePoint 2013 evaluation environment in Windows Azure Infrastructure cloud services

Configured a Kerberos infrastructure and migrated an existing SharePoint 2010 web applications from using NTLM

to Kerberos for authentication

Evaluated third party high-availability solutions from MetaLogix and AvePoint to establish an active-active stretch

farm

Configured FILESTREAM and Remote Blob Storage (RBS) to enhance performance on large content databases

Configured Secure Store Services (SSS) in conjunction with Business Connectivity Services (BCS)

Created self-signed SSL certificates with desired common names for use in development and test environments

Created a standard procedure document for managing SharePoint farm and service accounts password changes and

enacted an annual process to change all service accounts password including Farm account to comply with security

policy

Deployed AvePoint DocAve 6.0 suite

SharePoint SME & Team Lead

United States Veteran Affairs Administration (contractor via Vital Edge Solutions)

May 2012 to June 2013

Served as architect, subject-matter expert and team lead in delivering a custom project management accountability

system on SharePoint 2010 platform. The purpose of PMAS is to improve the Department of Veterans Affairs (VA)

IT project delivery success rate by enacting Agile-based software and product delivery techniques

Authored or co-authored architecture diagrams, wireframes and mockups, System Design Document (SDD), User

Stories and Use Cases, Developers Guide, User Guide, Requirements Specification Document (RSD), and User

Acceptance Criteria

Led a Scrum team of twelve developers and business analysts to build the functional area of the system which

submits monthly IT investment data (OMB 300B) to the Office of Management and Budget ( OMB) via XML and

Web services as required by federal Exhibit 53A

Oversaw the development of visual webparts in Visual Studios 2010 using C#, ASP.Net, AJAX and jQuery and

deployed to SharePoint as WSP solutions. Webparts provided a myriad of functionality including wizard-like

interface to submit new projects into the system, track increments, manage risks, request re-baselines, audit changes

and submit OMB 300B reports

Created approval workflows in SharePoint Designer to manage and streamline various processes

Managed the entire release cycle from developing, packaging and deploying to QA to bug tracking and deployment to

Production via Visual Studio, PowerShell, and Central Administration

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Coordinated change management for database and datalayer objects including creating tables, columns, triggers and

stored procedures.

Delivered weekly live demos and presentations to the customer to showcase latest features and functionality

developed for the system and to solicit feedback

Utilized Agile-based management tool Axesoft Ontime to manage deliverables, and used Subversion for source code

control

SharePoint Architect

United States Department of Interior (DoI) National Park Service (NPS) (contractor via Tantus Technologies)

December 2011 to May 2012

Designed and delivered a custom Learning and Development SharePoint portal for NPS to disseminate training and

career advancement content to its internal and external users. Solution included building an Extranet architecture for

SharePoint as documented by Microsoft’s best practices for Extranet, deploying Microsoft Unified Access Gateway

(UAG), leveraging Business Connectivity Services (BCS), extending native SharePoint search to crawl external sites,

leveraging Audience Targeting feature to match employees with suitable training opportunities, and using Really

Simply Syndication (RSS) to push content to subscribers

Delivered a Requirements Analysis document for building a SharePoint-based solution to streamline and automate the

performance appraisal process for 23,000 NPS employees. The recommended solution included web-based

appraisal forms, automatic email reminders, real-time dashboard, and performance metrics and reports for senior

management to track managers’ compliance and timeliness

Interviewed stakeholders, conducted architecture reviews, led large group meetings/information gathering sessions

with senior-level executives during requirements gathering

SharePoint SME/Architect

Tantus Technologies

June 2011 to December 2011

Served in the internal role of SharePoint subject matter expert and champion leading the rollout and adoption of

SharePoint in the organization

Implemented an information architecture for a SharePoint 2010 environment, enacted a Governance plan, and

enforced a new security model that delegates site permissions management to content owners

Developed a training request workflow using InfoPath and SharePoint Designer to streamline the process of

employees requesting training, and receiving reimbursement from company. Solution automates the approval routing,

tracks and updates the employee’s training budget allowance, and presents a real-time dashboard for HR and Finance

to track training activities

Developed an Onboarding solution that streamlines the process of provisioning new hires. Solution assigns tasks to

users, tracks progress, automates approval routing, sends reminders for overdue tasks, and presents an executive

dashboard summarizing onboarding status of new hires

Developed a Helpdesk ticketing solution to manage employees’ requests for support from IT, HR and Finance.

Solution automates approval routing, and presents a real-time dashboard to monitor ticketing activities. Solution also

generates business intelligence metrics to measure helpdesk performance like average ticket age and trending trouble

areas, and generates a reusable knowledge base of helpdesk solutions

Created architectural diagrams, network diagrams, presentations, admin manuals, and other supporting

documentation

Delivered presentations, demos and walk-throughs to various stakeholders showcasing capabilities and solutions

offered by SharePoint

Deployed PerformancePoint 2010 for building Business Intelligence scorecards, dashboards, and Key Performance

Indicators.

Built a new custom Portal homepage that acts as one-stop-access for employees, partners, and customers. Used

Audience Targeting to present tailored information to each audience and preserve corporate privacy

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Co-designed standardized templates for project sites used to manage contracts. The template enforces a CMMI

Level3 methodology to ensure high quality delivery to customers and adherence to industry frameworks and

company’s methodologies

Built a solution that aggregates all contract data from various project sites into a single page with aid from third

party tool: SharePoint Boost List Collections. The single page provides management with a quick-glance view of

contracts performance

Built an advanced task management solution that enacts the Franklin Covey Prioritization Matrix by automatically

calculating a task’s importance and urgency, and presenting that information to the task assignee

Enhanced existing task management solutions by using a third party product: SharePoint Boost Alert Reminders to

send reminders to task assignees before due dates and when tasks are overdue.

Built a Proposals Development solution that streamlines the proposal review process, provides quick access to

Boilerplate information and Past Performance data

Deployed a Cisco ASA 5505 security device at headquarters to act as a firewall and reverse proxy

Configured a site-to-site VPN tunnel between company HQ and Rackspace where most infrastructure is hosted.

Joined user machines to Active Directory domain, integrated McAfee Endpoint Encryption with Active Directory,

thus by creating single sign on (SSO) and eliminating unnecessary logins

Senior Systems Analyst

Vangent, Inc.

March 2006 to June 2011

Migrated a large MOSS 2007 farm to a new SharePoint Server 2010 environment. Farm consisted of four servers,

thousands of team sites, Terabyte of data and 7,000 users. Managed migration effort from start to finish including

user communication, training, planning, architecture, testing, deployment and support

Migrated a SharePoint Portal Server 2003 farm to MOSS 2007 using database attach method

Managed all aspects of SharePoint administration including design, configuration, security, governance, change

management, disaster recovery and system documentation

Championed the use and adoption of SharePoint and social computing across the entire organization through

communication campaigns, training sessions, demos and walkthroughs, and brown-bag events

Leveraged new social media features in SharePoint 2010 to enhance collaboration and communication across the

organization including features like Tagging, My Site, Profiles, Newsfeed, Notes Board, Blogs, Wikis, RSS feeds and

Social Search

Created custom workflows to automate countless business processes without writing code using SharePoint,

InfoPath, and SharePoint Designer. Examples of processes: change control, capital asset request, network access

changes, wireless device ordering, policy authoring and approval, SoX compliance certification, resume repository

and many other solutions to solve business problems

Configured SharePoint service applications including Search Service, User Profile Service, Secure Store Service,

Excel Services, Performance Point Service, Managed Metadata and Web Analytics Service

Led a team in building a Past Performance/Proposal solution for the business development organization utilizing

Access Services, SQL Reporting Services and SharePoint 2010

Created highly customized and visually-rich SharePoint dashboards building on business intelligence features in

SharePoint including KPI, Business Connectivity Services, Business Data Catalog, SQL Reporting Services, Excel

Services and Access Services

Deployed commercial and open source add-ons and webparts for SharePoint including Axceler ControlPoint for

enhanced farm administration, Bamboo Password Change Webpart, Bamboo World Clock, CorasWorks Workplace

Suite, CodePlex Community Kit for SharePoint and others

Provided Tier2 and Tier3 support for SharePoint users. Support delivered through various media including phone,

email, desktop-sharing, discussion boards and in-person.

Provided training and education to Tier 1 support staff for SharePoint

Created an IT support portal with a large support knowledgebase and self-service features to assist users and reduce

support costs. Championed use of social computing features to enhance the volume and quality of knowledgebase

content

Supported business programs in bidding proposals to external customers involving SharePoint

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Led the integration of IT systems between Vangent and other companies acquired through mergers and acquisitions

on three separate occasions. Efforts included migration of Active Directory domain, Exchange mailboxes, SharePoint

data, and user data

Deployed an SSL VPN solution using Microsoft Unified Access Gateway 2010 (UAG) to allow browser-based

remote access to the network. Configured access policies and end-point compliance rules.

Deployed MS Team Foundation Server 2010 (TFS) and integrated it with SharePoint to provide a source code

repository, iterative development tool, and test cases management

Deployed a Project Server 2010 environment for enterprise project management

Deployed a Project Server 2003 environment for project portfolio management and integrated it with SharePoint.

Trained users in Project Professional and Project Web Access (PWA)

Deployed a Password reminder tool that automatically sends emails to users days before password expires

Assisted in the migration of an entire data center to a new data center facility. Effort entailed relocating physical

equipment and migrating: Active Directory domain, Exchange mailboxes, DNS, and IP addresses

Created user guides and knowledge-base articles including a comprehensive IT User Guide used frequently by all

7,000 users

Acted as the primary resources for IT communications to end users. Authored written communication via email,

Intranet, announcements, and newsletters. Edited all communications authored by other IT staff

Managed company domain names and SSL certificates. Procured SSL certificates from vendors like Network

Solutions and Digicert and coordinated installation for various business programs

Acquired working knowledge of SDLC, SCRUM, Agile development and ITIL

Provided various support services to users in areas other than SharePoint including servers, PCs, network issues,

Windows, Office and other applications

IT Manager

Blueprint Technologies

September 1999 to March 2006

Led a team of three engineers in managing the organization’s IT infrastructure

Designed, built, managed, and supported all aspects of information technology including strategy, policy,

infrastructure management, security, change control, disaster recovery, user support and training

Deployed Dell PowerEdge servers, installed and configured Windows 2000 and 2003 servers

Managed external and internal DNS name space. Managed domain names and SSL certificates

Migrated Windows NT4 domain to Windows 2000 Active Directory domain

Upgraded Active Directory 2000 domain to Windows 2003

Upgraded Exchange 2000 to Exchange 2003

Deployed and managed SharePoint Portal Server 2003. Championed the adoption of this group collaboration

solution across the organization

Migrated infrastructure to a new office location on three separate occasions. Effort consisted of physical relocation

of equipment, migration of IP addresses and DNS, setup of server rooms

Configured network devices including NetScreen firewalls, Cisco routers, network switches, wireless access points,

network attached storage, and backup tape library

Created user guides and manuals. Co-authored technology newsletters to users

Deployed disaster recovery solutions using Veritas Backup Exec and network attached storage

Provided user support, user training, break/fix, PC repair and other hardware repairs

IT Intern

Barksdalle Ballard

May 1998 to September 1999

Assisted IT staff in user support and infrastructure management

Installed client software including Windows 98 and Office 97

Migrated Groupware to Exchange 5.5

Monitored Windows NT 4 and Exchange 5.5 server health

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EDUCATION (official transcripts available upon request)

Masters of Science - Information Systems Technology Management 2008

George Washington University - Ashburn, VA

Bachelors of Science - Management Information Systems 1999

George Mason University - Fairfax, VA

Certifications (OFFICIAL TRANSCRIPTS AVAILABLE UPON REQUEST)

Microsoft Certified Systems Engineer (MCSE) : Windows NT 4 & Windows 2000 1999

CIO University Certificate –George Washington University 2008

Microsoft Certified Solutions Expert (MCSE): SharePoint 2013 2014 (projected)

SKILLS AND TECHNOLOGIES

SharePoint and Related Technologies: SharePoint Server 2010 Enterprise, FAST Search 2010, Access Services, 2010,

MOSS 2007 Enterprise, SharePoint Portal Server 2003, SharePoint Designer 2010 & 2007, Visual Studio 2010,

InfoPath 2010, 2007 & 2003, Project Server 2010, 2007 & 2003, Internet Information Server all versions, SQL

Server 2008, 2005, 2000, SQL Reporting Services, SQL Analysis Services, CorasWorks, Bamboo, CodePlex, Axceler

ControlPoint, SharePoint Boost, Social Computing

Other Technologies: TCP/IP, DNS, DHCP, SSL, SMTP, Windows Server, Active Directory, Unified Access Gateway

(UAG), Exchange Server, Internet Acceleration Server (ISA), Team Foundation Server (TFS), System Center Service

Manager (SCSM), Project Server, Threat Management Gateway (TMG), Office Communication Server (OCS),

Microsoft Lync, Data Protection Manager (DPM), Terminal Services, Microsoft Office, Windows 7, Vista, XP, Office

365, AxeSoft OnTime, Balsamic mockups, Subversion, MetaLogix Replicator

REFERENCES (CONTACT DETAILS AVAILABLE UPON REQUEST)

Team Lead – Net Services

Principal - Vital Edge Solutions

Multiple peers - Vital Edge Solutions

Chief Technology Officer - Tantus Technologies

Chief Executive Officer - Tantus Technologies

Director of HR - Tantus Technologies

Chief Information Officer - Vangent, Inc.

VP of Enterprise Systems - Vangent, Inc.

VP of Communications - Vangent, Inc.

Multiple peers - Vangent, Inc.

President & Co-founder - Blueprint Technologies

Dean of School of Business - George Washington University

CITIZENSHIP (DOCUMENTATION AVAILABLE UPON REQUEST)

U.S. citizen

Contact this candidate