Project Management

TERINA D. RHODES

Phone: 856-***-**** Email: ******.**********@*****.***

Address: *** ******* **** ****, **. Laurel, New Jersey 08054

Government Security Clearance: TS/SCI with Full Scope Polygraph

SUMMARY OF QUALIFICATIONS

Highly qualified and well developed Systems/Business Analyst with strong project lead experience that excels

at leading team members and coordinating product development functions. Results driven with notable success

delivering a broad range of IT solutions, working with technical infrastructure staff on PeopleSoft

administration initiatives, and participating in planning/implementation of systems solutions in direct support

of targeted business objectives. Currently seeking a position as PeopleSoft Administrator or Developer,

bringing 5+ years of related experience and qualifications as follows:

PeopleSoft Administration Project Management/Support Complex Problem Solving

Information Systems Solution Development Data/System Migration

Management Staff Training/Supervision System Administration

Process Automation Application Deployment Troubleshooting/Repair

Product Development Relationship Building Custom Enhancements

Team Leadership Database Management Shell Scripting/Programming

CORE COMPETENCIES

- Full lifecycle experience in scoping, designing, developing, deploying, and supporting enterprise-scale business

applications and business intelligence software.

- Unique competency in translating business issues into technical solutions including technical leadership and

coordination, and ensuring customer needs are met.

- Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while initiating

efficient customer support initiatives.

- Exceptional multi-tasking skills with a wide-range of technical abilities and proficiency in several applications and

hardware platforms.

PROFESSIONAL EXPERIENCE

Accenture, LLC, Wilmington, DE Jr. Analyst Jan. 2014 – Present

Responsible for updating SharePoint site with weekly production status information and schedule using MS Project with

latest production schedule information.

Create PowerPoint presentations for monthly meetings, provide consumers with updated reports regarding project

changes, and work diligently to resolve concerns during system migration.

Accenture Federal, Arlington, VA Jr. Analyst/Project Lead Jan. 2012 – Jan. 2014

Collaborated with the Technical Infrastructure Team on People soft Administration, security and troubleshooting for

People tools.

Run and test SQL codes for developers and gather user/system functional requirements to develop and maintain

environments.

Perform project migrations from development to production, desktop support, and led the Batch Improvement Project

tuning efforts to streamline job time and costs.

Elevi, Columbia, MD Tier 1 System Administrator Oct. 2011 – Jan. 2012

Interfaced with users worldwide to troubleshoot issues, as well as created and escalated trouble tickets via computerized

ticketing system (Remedy /Service Now & SM7)

Managed, created, deleted, and transferred accounts through the use of UNIX, Remote Desktop, Secure Shell, Active

Directory, and Citrix.

Provided troubleshooting support for Public Key Infrastructure (PKI) import, renewal and encryption issues.

Provided Full Disk Encryption (FDE) support and guidance to ensure all laptops, PDAs, and other portable devices were

secured and protected.

Terina D. Rhodes – Page 2

PROFESSIONAL EXPERIENCE (Continued)

Kelly Resource Engineering Various Temporary Positions Aug. 2010 – Oct. 2011

Consistently achieved daily production plans, goals and accomplishments while also making sure standards were met.

Developed training plans to ensure employees had the expertise to carry out the jobs and also provided performance

feedback.

Ensured all policies and procedures are followed for daily production schedules, sick time, personal leave, overtime as

well as disciplines.

Aerotek Aviation, Philadelphia, PA Material Planner Jan. 2010 – May 2010

Coordinated material movement and forecast reports to assure accurate planning for aircraft manufacturing.

Met with Engineering and support groups daily to review A/C status and Material issues.

Acquired resources needed for production through SAP, supporting engineering, management and accounting areas.

Reconciled quality notifications of returns and reorders for parts damaged before, during and after installation while

tracking through SAP.

The Computer Merchant, Arlington, VA Tier I ESM Support (NOC) Jan. 2010 – May 2010

Provided first and second level troubleshooting and issue resolution for servers, software, firmware, and network

problems.

Developed network trend reporting for Red Cross National Headquarters senior management, using data using error logs

from HP-Sims, Site-scope, Patrol and Net view.

Configured, administered, and utilized Enterprise monitoring systems, such as NetIQ, Site Scope, and HPSIM to monitor

more than 900 servers running Windows, Solaris, and AIX operating systems, as well as Oracle and Microsoft SQL Server

databases and applications.

ADDITIONAL EXPERIENCE

Quaker Oats, Tolleson, AZ Production Supervisor Aug. 2006 – Sept. 2007

American Axle Manufacturing, Detroit, MI Production Supervisor Jul. 2005 – Jun. 2006

Daimler Chrysler Corporation, Detroit, MI Production Supervisor Feb. 1999 – Oct. 2004

EDUCATION & CERTIFICATIONS

PMP Certification (In Progress)

CompTIA Security+ Certification (2012)

Central State University B.S. in Computer Information Systems, Minor in Business Administration (1999)

TECHNICAL PROFICIENCIES

Experienced with monitoring utilities such as SAP, NETIQ, SITESCOPE, HP SIMS and CLARIFY

Experience working in a windows 2007 environment

Developed objects in C++ and COBOL programs

Wrote programs in Linux using basic shell scripting in college. Hands on work experience using UNIX languages for

Server Maintenance starting and stopping and bouncing server service

Manipulated the Database through the use of SQL +Plus to create accounts and grant security. Used Datamover to update

data changes and rand updates using SQL scripts in STATS 5.6.

Experience and training in PeopleSoft, PeopleTools 1 & 2 creating and building web pages and troubleshooting account

access/security issues in various environments of DEV, TEST, VAL and PROD

Supported the following desktop operating systems: Windows XP, Windows 7

Contact this candidate