Senior Business Analyst/Project Management

SURJEET SINGH

**** ******** *****, ***********, *******, L4T 2M6

CELL : 647-***-**** EMAIL : **.*******@*****.***

BUSINESS ANALYST

Self motivated and dedicated Banking/IT Professional with more than 16 years’ experience in Financial

Services, Banking and Project Management, in fast paced environments demanding strong organizational,

technical, and interpersonal skill with ability to work as a team player or independently. Confident and

poised in interactions with stakeholders, sponsors, business, clients and management. Detail oriented and

resourceful in completing projects; able to multi task effectively even under pressure.

PROFESSIONAL PROFILE

Solid understanding of Software/Systems Development Life Cycle (SDLC) working with different

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types of methodology from Agile, Waterfall and RUP (Rational Unified Process)

Proven ability in analyzing and documenting business processes and requirements and worked in

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front office, middle office and back office operations processes

Experienced in creation of Functional Requirement Documents and end to end testing particularly in

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change management environment with impact and regression analysis

Used quality center for developing test strategies, test plan, test cases, conduct/execute test cases with

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the stakeholders and writing statement of test

Worked in Data Migration, Testing/Supporting UAT, providing post implementation support and

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performing root cause analysis of production defects

Broad range of competency in Object Oriented Analysis and Design (OOAD) techniques with

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Unified Modeling Language (UML) using Flow charts

Excellent at Cross functional business teams on various change and process management activities

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including change management plan, execution and maintenance

Extensive experience in Security Trading, Fixed Income, Swift messaging, Equity Trading,

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Derivative Trading (Pledge Area), Money Market, capital market, Repo/Reverse Repo, FX Trading

using veriFIX as testing tool & Loan Management

Experienced with implementing complex system applications and meeting deadlines

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Competent enough in Design, ETL (Extract, Transfer, Load), Share Point, coding, Testing, Quality

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Assurance and Implementation of IT Enabled Banking products & applications

Experience in Relational Database Management Systems (RDBMS), Data Modeling using ERwin

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tool and Toad tool, writing and tuning of SQL queries, PL/SQL and Stored Procedures

Excellent organizational/managerial skills developed from facilitating numerous discussions,

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workshops, Joint Application Design (JAD) sessions with business users, Subject Matters Experts

(SMEs) and senior management teams

Exceptional interpersonal, communication, presentation and leadership skills including problem

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solving ability

Worked extensively in MS EXCEL, MS Word, MS Visio and MS Power Point

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SURJEET SINGH : 647-***-**** : **.*******@*****.***

EMPLOYMENT

Citi Group November 2011 – Present

Project: Global Wealth Management System (GWMS)

Description of the Project

Global Wealth Management System is integrated system providing end to end solution for various wealth

management needs including account opening & maintenance, advisory services, reporting etc. Aim of this

project was to replace multiple legacy systems with an integrated system (wire processing and transactions).

Project also aimed to upgrade existing interface with outside systems including LVTS (Canadian Central

Bank

system "Large Value Transfer System") & SWIFT wire. Now project is at its phase II for change

management with enhancement in the reporting module supporting with impact analysis. Developed and

created GUI for capital market product specially focused on fixed income/equity (mutual fund) on both the

Buy and Sell side.

Job Title: Senior Business Analyst/Project Manager

• Developed business requirement documents for change management & combine it with existing

functionality

• Designed interface for tailored, executed and managed Marginal Efficiency of Capital (MEC)

• Calculated cost of carry of capital market product specifically fixed income and equity (mutual funds)

• Designed and developed reporting module interface for consolidation of reports of multiple accounts

• Created FRD documents, also create implementation plan which include details on how to retire legacy

system.

• Developed test plan, test strategy and test cases for business user testing

• Lead UAT ensured issues encountered during Conversion Mocks (and Live Conversion) were properly

resolved; involved constant communication with Technology, Operations, Business and Business

Change Management

• Developed RTGS interface/GUI requirement with counter party

• Conducted weekly meetings with Business owner & stakeholders to discuss requirements and provide

current project status

• Developed implementation strategy for each module

Project Environment: Windows XP, Java, MS Excel, MS Word, MS PowerPoint.

ICICI Bank February 2008 – October 2011

Project: Finacle – Core Banking Solution Implementation

Description of the Project

Implementation of Finacle product is aiming to streamline Core banking functionality of ICICI Bank.

Finacle Core Banking Solution is a comprehensive, Replacing legacy back end systems to Finacle Core

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SURJEET SINGH : 647-***-**** : **.*******@*****.***

Banking Solution, working on change management requirement that fit within the business model with

existing tools & processes, agile, componentized yet integrated business solution, Process mapping access to

a process management team preliminary high level process mapping for data migration, addressing all the

core needs of banks, in easy to configure modules. Major components of implementation included consumer

banking, wealth management, corporate banking and trade finance.

Job Title: Senior Business Analyst

Understood and created flow diagram for existing Legacy systems to change management

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Analyzed requirements and developed Functional Requirement Documents for the project

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Understood core functionality of finacle product and did gap analysis of ICICI bank business

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requirements vs finacle product functionality

Created data migration strategy with ETL tool from legacy systems to Core Banking Solution

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Developed implementation strategy module by module in KYC and AML as per guidelines

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Set up project and work breakdown structures as per change management

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Prepared data migration strategy from legacy systems to change management i.e. finacle product

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Designed and remodeled interface requirement between finacle product and existing accounting

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product

Built test plan, test strategy and test cases for business user testing and performed UAT

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Conducted weekly meetings with Business owner & stakeholders to discuss requirements and

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provide current project status

Developed D2K interface requirement as a part of change management with counter party

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Upgraded implementation strategy for each module

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Project Environment: Windows XP, Java, MS Excel, MS Word D2K software for advances.

HDFC Bank Aug 2003 – Jan 2008

Project: MOWS (Middle Office Work Station) Realtime

Description of the Project

The project revolved around conducting business case analysis for Equity derivative & FX Inventory in the

Post Trade Area. Role required extensive knowledge of Equity derivative & FX (trade life cycle) market.

Developed CASH Manager realtime feed for Straight Through Processing (STP) of Cash leg for trade

settlement that seamlessly integrate the Front Office (FO) and Back Office (BO) functions, helping to

shorten process cycles

Job Title: Senior Business Analyst

Gathered requirements and developed Requirement/design specification for Equity & FX Trading

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settlement and worked on swift messaging

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SURJEET SINGH : 647-***-**** : **.*******@*****.***

Designed cash receivable & payable for equity Derivative (Call and Put Options), Repo and Reverse

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Repo trades

Conducted weekly meetings with Business owner & stakeholders to discuss and define requirements

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Worked with Project Manager to create Project plan for different phases of project

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Prepared use cases for Real time and Projection jobs executed for Cash calculation

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Conducted sessions with Tech team to explain Business Requirements, worked closing with tech

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team during development phase

Defined Test Strategy, Test plan, worked with testing team in test cases creation and execution; used

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veriFIX as testing tool; supported UAT

Defined change management process and maintained issue list; performed Root Cause analysis of

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Production defects

Performed SQL Queries and PL/SQL stored procedures on the database to extract data

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Project Environment: Windows XP, Tibco BW (BusinessWorks), MS Project, MS Word, MS Visio,

EXCEL, Oracle, Proc Compiler, Quality Center, ERwin

Axis Bank July 1999 – July 2003

Project: QUARTZ Banking System

Description of the Project:

Quartz is Capital Banking and Risk management system, this system provides scalable, flexible, and secure

transaction processing platform for Capital banking operations. System provides capability of process Repo,

FX trading with swift messages, Money Market and Inter Corporate deposits. Quartz contains Risk Analysis

module which is used to apply risk limits to Lending module.

Job Title: Business Analyst

• Conducted business requirement analysis for Inter Corporate Deposit module (ICD)

• Developed BRD & Use Case diagrams for Inter Corporate deposit flow

• Designed workflow for sending Swift messages (MT304, MT305) for confirmation instruction to

counterparty

• Customized Money Market Module flow to incorporate new functionality for Commercial Papers

• Worked with the technical team to ensure System Requirements were met

• Assisted in creating Entity Relationship Diagrams in the Database Design and performed SQL Queries

to extract data from the Oracle Database

• Supported of UAT and conducted Root cause analysis of production defects

• Conducted weekly test meetings and provided minutes of meetings

Project Environment: Windows XP, J2EE, UNIX, UML, Lotus Notes, MS Project, QTP, Mercury Suite

EDUCATION

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SURJEET SINGH : 647-***-**** : **.*******@*****.***

Master of Arts, Economics

Choudhary Charan Singh University, India

Master of Business Administration, Financial Management

Indira Gandhi National Open University, India

Bachelor of Commerce, Commerce

University of Delhi, India

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