Customer Service Representative
Resume:
Mary E.Wolfrey
New Westminster, B.C. V3L 3N7
Ph: 604-***-****
***********@*******.***
Dear Sir and or Ms:
My name is Mary and I am an educated, experienced, woman excited to acquire full time/part time employment in the Community Health Services Industry. My formal education is in business with several certificates from Compu College School of Business, Stephenville, Newfoundland. I have attended Academy Canada College and successfully complete their Early Childhood Education and Youth Studies Program, Corner Brook, Newfoundland. As well I attended Memorial University of Newfoundland where I completed several personal interest courses pertaining to cultural and social studies.
My position as a Ward Clerk (Clerk III) at the Good Samaritan Society Care Center in Stony Alberta, Canada was a fulfilling experience and meaningful employment for me. I also have experience as a medical office assistant, working in Iqaluit, Nunavut, Canada. I helped support an autistic child in Corner Brook, Newfoundland through the Newfoundland Community Services “Inclusion Program”. We, my partner and I, cared for our client in our own home; assisted him in attending community events and celebrations as well as assisted him with personal care and life skills. My experience as a customer service representative both as an inbound and out bound calling associate has always been a rewarding means of temporary employment for me too.
I have lived in British Columbia for 5 years and have moved to New Westminster on April 1st 2015. It’s great to be living here in New Westminster where my partner Paul and I hope to retire some day. The rest of my life experiences come from helping to raise my two beautiful educated step children. Our oldest works for the Senior Services Society here in New Westminster and our youngest is a school teacher in a northern community in Labrador, Canada.
Please find attached to this email a copy of my resume for your perusal. I hope this is a satisfactory introduction to who I am and I look forward to hearing from you in the near future. I would enjoy the opportunity to discuss with you how I could be a positive addition to your team. I would seriously consider this position as well as any similar positions you may have available with your prestigious company. Thank you for your valuable time.
Sincerely,
Ms. Mary E.Wolfrey.
Education:
May 1988:
• B.L. Morrison High School, Postville, Labrador.
• Grade 12 (Level II) successfully completed.
Jan 1997 – Oct 1998:
• Compu College School of Business, Stephenville, Newfoundland Campus.
• Microcomputers and Business applications courses successfully completed: Bookkeeping and Financial accounting, Marketing, Business law, Computer Accounting (AccPac), Microsoft Word, Microsoft Excel, Dbase, Lotus, College Keyboarding, Software Fundamentals, Application Fundamentals, Economics, Human Recourses.
• Accounting, Business and Computer Application procedures and data entry courses successfully completed.
• Basic office reception course successfully completed.
April 2004 - Sept04:
• Mun university of Newfoundland; Sir Wilfred Grenfell College Campus, Corner Brook, Newfoundland.
• Cultural and social study program: 12 social studies courses successfully completed.
July 06 – July 07
• Academy Canada, Corner Brook Campus.
• Early Childhood Education and Youth Studies.
• Level II successfully completed.
Work History:
March 2010 - To Present:
• I Marketing Solutions: Cold calling B.C. residents to ask political survey questions.
(8 week temporary position)
• Investors Group, Burnaby: Assistant to Financial Advisor.
(12 week part time position)
• Telco Management, Vancouver: Accounts Manager.
(12 week temporary position)
• Other telesales positions: temporary part time positions/ contract positions.
July 2010 – Nov 2010
• Qikiqtani General Hospital Iqaluit, NU.
• Position: Ward Clerk (Clinics Clerk III).
• Maintain Physician/Patient appointments, transfer patient information when necessary, faxing documents, filing information, answering phone and physically delivering information documents within departments. Maintain office supply inventory and office housekeeping duties.
• I year contract position. Moved to Vancouver B.C.
Nov 2008 – April 2010
• PGB Contracting Ltd.
• Family Business .
• Office Duties; Reception, filing, answering phones, placing orders, faxing, arranging for communication and safety supplies on a construction site.
• Other Duties; identify and order building materials, identify and order tool rentals and supply, identify equipment rentals and supply.
• Office and shop housekeeping and organizing supplies and materials.
July 07 – Oct 2008
• The Good Samaritan Society Seniors Care Center, Stony Plain Alberta.
• Ward Clerk (Clerk III): Admitting new clients, collecting client personal information, booking clients medical appointments, prepare requisitions for lab work, filing medical records, answering phone calls and responsible for office supplies and housekeeping.
Sept 05 – June 06
• Department of Community Services, Corner brook, Newfoundland.
• Community health respite Worker: responsible for supplying 48 continuous hours of respite for a 13year old Autistic child’s family. We would care for this child, in our own home usually for a full weekend (Friday evening – Sunday Evening) two weekends a month. It was our (my partner and I) responsibility to assist and chaperone our client to community events and celebrations as well as assisting him with his personal needs.
Personal interest:
• Spending time with Family and Friends.
• Spending time at the library.
• Community volunteering.
• Listening to music and watching movies.
References:
• Yes I can provide personal and business references at your request.
• Yes I have copies of my certificates and rewards.
Thanks for taking the time from your valuable day to read my resume.
Sincerely;
Ms. Mary Wolfrey
***********@*******.***
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