Customer Service Assistant

Leslie Moreno 832-***-****

**** ******** **. ******** ****, TX 77489 ***************@*****.***

Objective: To obtain a challenging position with that potential for growth, where I can be a team

player to utilize my experience and skills.

PROFESSIONAL EMPLOYMENT HISTORY

Exclusive Staffing Houston,TX 5/2013 to 10/2014

Staffing Assistant part time

● Call in and ensure that all employees made it to their daily assignments

● Log all client orders in daily spreadsheet, including position, pay and location.

● Ensure that all orders were filled according to clients demands.

● Complete weekly payroll and send off to corporate to ensure that employees are paid.

America Caging Stafford TX 7/2012 to 7/2014

Office Admin / Data Entry Clerk

● Daily billing tto clients, processing credit card payments.

● Entered data from processed credit cards, mail correspondence to and from clients.

● Answered any emails from clients in a timely manner.

● Ensure all reports were processed and sent out on time and daily to record income.

GAP Inc. Houston TX. 9/2009 to 7/2012

Sales / Customer Service

● Visuals/ Brands, stocking and pricing merchandising.

● Perform Customer Service duties such as greeting customers, completing displays.

● Ensure that Federal cash reporting requirements are met.

● Ensure safeguarding of company assets during cashiering procedures.

Miller Brothers Floors Houston, TX 8/2007 to 9/2009

Sales /Service Coordinator

● Responsible for taking orders and repair requests by either phone, fax or email.

● Responsible for checking any and all service request forms along with correct purchase orders are

sent in with service request.

● Contacting all builders and design via email or telephone regarding questions or any changes.

● Scheduling all new installs and repairs for next day service.

● Responsible for all office administrative duties, answering multi line phone, filing, data entry ect.

TABS INC Houston, TX. 1/2006 to 8/2007

Quality Control Operator

● Daily monitoring of the printing area on an hourly basis to ensure client orders were printing

properly.

● Quality check to ensure no smudges or errors in printed order.

● Ensure that accuracy on all orders, pull client folders to document orders, comments, concerns,ect

Stage Stores Inc. Houston TX

Merchandise Assistant, HR Assistant, Advertising Assistant 02/2004 to 8/2007

● Assist planner in developing initial financial plans for sales and inventory to color and size profile.

● Assist planners in managing back orders.

● Create, format and update excel spreadsheets and access data base.

● copy/ breakdown and distribute reports, copy and key requisitions.

● Complete projects, and project analysis as requestes.

Rudy’s Automotive Houston, TX 08/1999 to 02/2004

Seceretary / Customer Service Represenitive

● Prepare publications, bulletins, correspondence and reports.

● Schedule appointments and participate in staff meetings as requested.

● Manage all aspects of the office operations and purchase office supplies.

● Complete miscellaneous tasks or projects as outlined by management team.

● Maintain mailing list, bulletin boards, inventory, ect.

SKILLS

Marketing, Promotion, Microsoft Office Suite, Communication,Mathematical Skills, Customer Service.

PROFESSIONAL REFERENCES

Exclusive Staffing - Priscilla Salinas 281-***-****

GAP INC. - Carlos Tang 713-***-****

Rudy’s Automotive - Rudy Inclan 713-***-****

Miller’s floors - Linda Guardo 713-***-****

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