Service Executive

OBJECTIVE

To be a part of organization where the management structure recognizes and

rewards loyalty, honesty, hard work & ambition of an employee by providing

growth opportunities and necessary infrastructure that could contribute to

the success of the company.

PROFESSIONAL SUMMARY

Claims Processing Agent May 2014 -

Present

MIllenium1Solutions- Toronto, ON

. Responsible for processing claims.

. Situation assessment, have to decide to accept or reject claim

. Trained for multiple service providers for various policies and

procedures

. Process payment and shipping

. Bound to keep confidentiality due to access of personal information

HR Executive Aug 2012- Dec 2013

Talent Bazaar Pvt. Ltd.

Mumbai, India

. Work with hiring managers on recruiting planning meetings.

. Lead the creation of a recruiting and interviewing plan for each open

position.

. Efficiently and effectively fill open positions.

. Conduct regular follow-up with managers to determine the effectiveness

of recruiting plans and implementation.

. Develop a pool of qualified candidates in advance of need.

. Research and recommend new sources for active and passive candidate

recruiting.

. Build networks to find qualified passive candidates.

. Improve the company website recruiting page to assist in recruiting.

. Research new ways of using the Internet for recruitment.

. Use social and professional networking sites to identify and source

candidates.

HR Executive May 2011-May 2012

Polestar Placements

Mumbai, India

. Building relation with clients.

. Short-listing resumes from Job Portals (Naukri, Monster, and

Times jobs), Headhunting, and Referencing & Posting

Advertisement.

. Taking telephonic interviews of shortlisted resumes Scheduling

the interview as per the client & also follow up with candidate

to attend the interview on time.

. Client's interaction, coordination and daily follow up with the

clients.

. Maintaining Daily report & Daily Progress Report.

Operation Executive Oct 2008-Jan

2010

Topsgrup Ltd (Dept: Cash Management)

Mumbai, India

. Handling Branches all over India.

. Maintain track records of the cash vans for which service provided.

. Generate monthly & quarterly bills to clients for service provided.

. Verify monthly petty expenses with bills received from branches.

. Co-ordinate with the Audit & Accounts Team for transactions & monthly

salary of staff.

. Submission of bills to various clients & co-ordinate till payment

received from them.

. Maintain proper MIS for the cash vans & its maintenance.

Customer Care Executive (Demat Dept) Jun 2007-Aug 2008

Sharekhan Limited

Mumbai, India

. Resolving customer queries through calls & mails related to their

accounts.

. Maintain their records for generating monthly & quarterly bills.

. Maintain MIS for queries resolved & for those which are under process.

EDUCATIONAL SUMMARY

Diploma in Human Resource Management Jan 2010-Dec 2010

Welingkar Education - Mumbai, India

Bachelor of Commerce Jun 2004-Mar 2007

Mumbai University - Mumbai, India

References are available upon request

Contact this candidate