Manager General
Resume:
Tiffany L. Garth
Decatur, AL 35603
*******.*.*****@*****.***
Career Objective: A position with progressive organization in a
challenging environment that values leadership skills and a demonstrated
ability to motivate people for organizational success
Education: The University of Alabama in Huntsville
August 1999 - May 2006
Bachelors of Art in Psychology
Minor: Biology
Strayer University(Online)
Jack Welch Management Institute
July 2013 - Present
Masters - Business Administration
Work Experience: Amberley Suite Hotel - Decatur, AL (Formerly Country Inn &
Suites)
General Manager
February 2010 - October 2014
The major responsibilities for this position include:
Assist all guests in a sincere and courteous manner
Manage a 110 room property
Manage 20+ employees
Adhere to Budget and PNL
Demonstrate the use of sales techniques to effectively sell the property,
maximizing occupancy and average rate.
Perform all guest accounting functions according to established hotel
operating procedures to ensure all guest and house accounts are complete
and accurate
Understand and apply all hotel safety and security procedures ensure all
guest and house accounts are complete and accurate
Facilitate Friends Hosting Friends Seminar amongst all Country Inn &
Suites, Decatur, AL employees
Register and process guests promptly upon arrival and departure
Demonstrate a working knowledge of all services and facilities of the
hotel, as well as the local area, and effectively assist guests
Receive and process telephone and walk-in reservations accurately to ensure
guest satisfaction
Professionally and competently operate the telephone system according to
Country Inns & Suites standards
Assist Director of Sales with group bookings and banquet event orders
Assist the Decatur Convention and Visitors Bureau with various group
bookings
Country Inn & Suites, Decatur, AL
Front Office Manager
August 2007 - February 2010
Assist all guest in a sincere and courteous manner
Register and process guest promptly upon arrival
Manage Front Desk staff of 6
Receive and process telephone and walk-in reservations accurately to ensure
guest satisfaction
Act as Manager on Duty in absence of the General Manager
Assist General Manager and Director of Sales with various office duties
Student Financial Services, Huntsville, AL
The University of Alabama in Huntsville
Student Assistant
November 2000 - October 2004
The major responsibilities for this position included:
Assisting students and parents with financial aid forms and paperwork
Assisting director with various office duties
Working towards getting things done quickly in a challenging, fast-paced
environment
Recognizing and leading organizational changes
Having strong communication and analytic skills
Having a one-on-one relationship with both students and parents
Accurately process students' financial data into the computer
Consistently meeting deadlines
Interfacing and coordinating with students and parents
Running on/off campus errands
Correctly filing students paperwork
Working knowledge of Microsoft Office such as Excel, Power point, and Word
References
Tami Reist
President/CEO Alabama Mountain Lakes Tourist Association
402 Sherman Street
Decatur, AL 35602
****@************.***
Melinda Sampson
Rental Manager, Brett/Robinson Vacations
3259 Gulf Shores Parkway
Gulf Shores, AL 36542
Edyta Hall
General Manager
Hampton Inn
2041 Beltline Road
Decatur, AL 35601
Contact this candidate