Human Resources Project Manager

Leslie A. Palmore

**** ******** *****, *******, **** 43230 * Phone: 614-***-**** * email address:

************@*****.***

Professional Statement

Human Resources Professional offering over 20 years experience in

Organizational Development and Strategic Planning. Professionally

obtained commended performance and proven results by demonstrating

success in creating and implementing company brand. Functional Leader

of company restructures, as well as, negotiate win-win compromises

post-restructure by developing teambuilding programs, writing

personnel manuals, corporate policy, job descriptions, and succession

planning

Core Competencies

Business Development (ADR) Training and Development Alternative

Dispute

Organizational Development Performance Management Employment

Law

Development/ Implementation of Strategic Planning Human

Relations Process and Procedures Employee Relations

Mediation and Advocacy

PROFESSIONAL EXPERIENCE:

GROUND LEVEL SOLUTIONS Columbus,

Ohio

( 2010-present)

Key Results

As Org Development Director my duties include but are not limited to:

Per Executive Director/Deputy Director request;; lead organizational restructure by

implementing policies and procedures for Organizational Effectiveness in Customer

Service Department

Conducted Company-wide assessment from Executive Level, Mid Management to Support Staff:

Made performance recommendation based upon Management’s ability to obtain

energy program performance goals as well as their personal ability to lead and

motivate teams.

As the “Functional Team Leader” Created and Implemented Cross-training initiative to

increase the Organizational Capacity by ensuring the company operates efficiently as well as,

meets the demands of new company model.

Lead the team in developing synergy among Energy Services in Ohio (HWAP,

WarmChoice, EPP AEP) by developing a data-base of customers that meet program,

qualifications. Once cross-referenced, customer’s will be notified of ALL programs they are

deemed income eligible to receive

Facilitate staff training and development to adhere to new “staffing model”.

Foster teamwork/open-door policy conducive to positive dialogue throughout the company.

Guide management in the full spectrum of HR/Energy Program Management&

Operations.

Overseer of Human Resources Department/ Training

Currently Customer Service Department Manager, as well as Human Resources

Business Partner

pg. 2

ISABELLE RIDGEWAY CARE CENTER

Columbus, Ohio

(2006-2007)

Key Results

As the Director of Human Resources my duties included but were not limited to:

Offered direction in fulfilling a broad range of HR functions to department managers, including recruiting

and training employees, administering benefits, overseeing discipline actions, managing associate’s

personnel records,

Co-chaired annual benefit meetings

Trained 25-member management team on interviewing techniques and best practices,

facilitation of workshops, and one on one coaching sessions that contributed to sound hiring

decisions.

Co-Developed along with the Executive Director Company’s first –ever standardized

disciplinary process and procedures and tracking system that insulated company from

legal risk and ensured consistent and fair discipline processes.

SAFELITE CORP

Columbus, Ohio

(1998-2006)

Key Results

As the Regional Human Resource Director my duties included but were not limited to;

Training of 52 Managers in the Northeast Region

Lead company re-alignment of organization by restructuring job duties and

descriptions across all levels and categories of positions in the Northeast region

“Shadowed” and interviewed associates across the region to construct an accurate picture of

newly aligned duties and skills required for each position

Structured and implemented programs and policies in the areas of training, compensation

structures, benefit packages, relocations packages, sign-on bonuses, incentives, etc.

(Other professional positions

OTHER EXPERIENCE

Project Manager/Benefits Administrator (Contractor)

Columbus. Ohio

2007-2010

Key Results

Self employed as a Benefits Administrator /Project Manager offering an extensive

Background in Benefits and Compensation, HR records Management. HR policy and

development, and Legal Compliance:

Clients included; Cheryl’s Cookies, Popcorn Factory, Community Threads, Inc., Somali-Bantu Youth

Organization of Pennsylvania and First Time Learner’s Inc.

EDUCATION

Bachelors of Science program; University of Cincinnati, 1986

ORGANIZATION AFFILIATIONS

Board of Director of South Scioto Academy (Charter School)

Board of Director of AABE (Energy Group)

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