Medical Assistant Customer Service

Tiffany Helaire**** Laurel Terrace WayHouston, TX 77014Phone: 281-757-9812Email: ***************@*********.************* am a dedicated individual who strives to excel in any situation. I believe that my skills, work ethic, compassion, and commitment to excellence in health care would be beneficial to any employer. I am seeking a position where I can grow to the best of my potential while benefiting the employees and company that I work with.SKILLSComputer OS: Windows 2000 and XPSoftware: GE Centricity, Logician, Medical Manager, Nextgen, CodeLink, E-Clinical Works, Microsoft Word, Excel, Outlook, PowerPoint, WordPerfect; 10-key touch, 7000 kph, Type 40 wpm, Viewpoint, EMA. EMPLOYMENT

Medical Assistant- The Woodland Dermotology Associates- Surgery Center 2/2014- Present

Set up equipment for surgeries and assemble surgical trays for Mohs procedures and ensure trays are available daily.

Responsible for explaining appropriate pre-op and post-op care for all medical, surgical procedures.

Prepping patient for surgery, administering local anesthesia.

Assist with Mohs surgery, Excisions with Frozen Section, Skin Biopsies, ED& C’s, DS, Full thickness Skin and Porcine grafts. Mole and Cyst removals.

Sterile processing of surgical instruments, set up of surgical trays.

Removal of sutures and staples, placement of steri-strips.

Cortization after procedure.

Currently being trained by Mohs surgeon to cut and prepare tissue a well as suture placement.

Patient call back with Path results and patients triage.

Medical Assistant - Michelle Hanes, M.D, The Woodlands, Tx. 10/2013 – 2/2014

• Provided outstanding patient care as a member of a team

• Schedule cesareans and induction, escript, NST,FHT.• Compiled medical charts, reports, and correspondence. • Charted patients history, took vitals, and prepared patient for exams• Verified insurance and obtained authorization: Medicaid, Medicare, BCBS, Aetna, TriCare and additional HMO and PPOs.• Assisted physicians during procedures such as an EMB, COLPO, LEEP, and IUD, Nexplanon insert.Medical Assistant - Houston Perinatal Associates, MFM Houston, TX 2011- 2013• Front desk check in, cashier, chargers and payments, daily balance. • Answer office phone for multiple physicians.• Detailed history for high risk ob patients. • Travel to satellite locations with physicians. • Assisted physicians during procedures such as Amniocentesis, CVS, Reductions, NT. • Vitals, prepared ultrasound reports for physicians review. Schedule cesareans and inductions, FMLA and short term disability form completion.

Certified Medical Assistant - OB/GYN Specialists, The Woodlands, TX 2010-2011• Provided outstanding patient care as a member of a team• Compiled medical charts, reports, and correspondence. • Collect specimen for BRCA testing • Cystometric, Biofeedback, PST/RT testing and patient catheterization• Charted patients history, took vitals, and prepared patient for exams• Verified insurance and obtained authorization: Medicaid, Medicare, BCBS, Aetna, TriCare and additional HMO and PPOs.• Assisted physicians during procedures such as an EMB, COLPO, LEEP, and IUD insertCertified Medical Assistant - Sadler Clinic OBGYN, The Woodlands, TX . 2007-2010• Worked with multiple physicians and staff to ensure quality patient care • Responsible for biofeedback, cystometric, and PST/RT testing and treatments• Scheduled patients, verified insurance, and ordered supplies for the different types of tests• Filed documents in patients charts in accordance to HIPPA guidelinesCertified Medical Assistant - Family Practice Medical Associates Houston, TX 2003-2004• Phlebotomy technician• Provided excellent customer service in a team atmosphere• Updated client file information in accordance with HIPAA• Took a detailed patient history, took vitals, and prepped room for exams• Worked in the front office scheduling and verifying patient appointmentsCertified Medical Assistant – Kidney Center of N. Houston Tomball, TX 2002-2003• Daily duties included prescription refills, charting, lab results, and patient callbacks• Scheduled appointments and verified patient demographics• Ordered front and back office supplies• Assisted with treatments when neededEDUCATION2001-2002 Certified Medical Assistant, Certified Phlebotomy Technician

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