Customer Service, Medical Assistant, retail,sales

Temeka Wellons

Hampton, VA

aco6oe@r.postjobfree.com - 757-***-****

• More than 5 years' successful experience in customer service and support with recognized strengths in

account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing

proactive procedures and systems to avoid problems in office setting.

• Possess solid computer skills.

• Excellent working knowledge using both IBM and Mac systems; Lotus 1-2-3, Microsoft Excel, WordPerfect,

Microsoft Word.

• Ability to train, motivate, and supervise customer service employees.

• A team player, Self-motivated and Goal oriented

• Develop plan, conduct audits and variance analyses, process payroll and payroll tax reports and filings, and

maintain/update accurate inventories.

WORK EXPERIENCE

environmental aide

Riverside Regional - Newport News, VA - June 2012 to December 2012

A Representative who acts on behalf of other persons or organizations

• Cleaned and protects the hospital by determining problems and finding solutions used to eliminate hazards

that can affect the overall health of staff and patients.

• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

Medical Assistant

Devonshire Retirement Home - 2011 to 2011

Phlebotomist

• Assisting with Patient vitals and personal care and dietary needs

• Preparing treatment rooms and equipment needed for patients

• Performing screening test, pulling charts, scheduling appointments and answering phones

• Front Office clerical and administrative tasks: Such as checking patients in, maintain records and appointment

book, and also assisting with all clinical tasks

• Assisted with many procedures, both diagnostic and therapeutic in nature, and ensure the overall running

of daily medical office operation

Customer Service Representative

Verizon - 2010 to 2010

2010

• Perform a variety of administrative duties including, but not limited to: coordinating mass calls, ordering

supplies, maintaining office equipment and service contracts

• Collecting and distributing all information concerning calls and logs, preparing and submitting bills for

customer payments, receiving and distributing incoming mail, maintaining a master calendar

• Receives customers, schedules office appointments, and manages office. Oversees and manage the

organizational, filing, equipment and supplies to assure a professional, efficient, safe, and pleasant work

environment

EDUCATION

Medical Assistant

Everest College Newport News - Newport News, VA

2010 to 2011

Heritage High School - Hampton, VA

2004 to 2008

SKILLS

clinical cpr,instrumental preparation and autoclave,complete physical,rectal and pelvic exam

trays,electrocardiograph, vitals, injections and customer service

ADDITIONAL INFORMATION

Skills

Clinical: CPR, Instrument Preparation & Autoclave, complete physical, rectal & pelvic exam trays,

electrocardiograph, vital signs, and injections

Laboratory: All forms of phlebotomy, urinalysis, glucometer, mirohematocrit

Administrative: General Office procedures, medical records, bookkeeping, insurance billing, PDR, filing,

scheduling appointments, and ICD-9 coding

Contact this candidate