Customer Service Sales

Carlos M Paez

**** ** ** ****** * iami, Fl *****

MOBI L: 305-***-****

aco6li@r.postjobfree.com

Summary of Qualifications:

A dynamic and result oriented professional with a successful t rack record in sales,

banking, finance, loans, customer service, problem resolutions, business management,

marketing, security systems sales and installation, and construction project

management. Seeking for a position in order to apply my skills and knowledge in a

combined effort where I can continue to expand my carrier. Consistently meeting and

exceeding corporate goals, with excellence and a high customer service abilities, strong

decision-making, leadership and marketing skills. Highly motivated, and willing to

p rovide new ideas from the best of my knowledge to increase productivity and

corporate profits.

P rofessional Experience:

A solid background in sales and general business experience.

Additional supervisory, customer service and employee t raining experience.

A solid knowledge in sales given by pass t rainings in different companies.

M anagerial experience in retail and banking stores and construction projects.

Financing and investments experience.

General business and client relations experience.

Logistics.

E xperience in business developing and advisory.

E xperience in loan processing and sales.

Experience in Advertisement sales and marketing.

Experience in construction management and project management.

Employment History:

2001 to 2003 Bank of America, Teller I. Process all cash t ransactions, sale of all

banking products to prequalified clients, cross-sell and refer to all business lines and

customer service.

2003 to 2005 SunTrust Bank, Financial Representative. In charge of all banking

p roducts sales, customer service and existing accounts services, cross-sell and refer to

a ll business lines.

2005 to 2010 Washington Mutual (Chase), Licensed Financial Consultant. Supervised

and provided services to a book of business of 75 million dollars in a region comprised

of 7 branches in the M iami area, sale of all financial and investment products, t raining

of all bankers in the region, cross-sale and refer to all business lines.

2010 to 2014 Advanced Security & Surveillance, Owner and President. Directed all

business operations until business was sold in 2014.

2010 to 2014 Group I I USA, Project Manager. Supervised and managed all

construction projects, building demolitions or renovations, and miscellaneous

contracts.

2014-Now MyCity Networks, Media Developer. Develop a ter ri tory assigned, B2B

sales, outside sales, marketing sales, face to face product presentations, product

development and sales.

E ducation:

F DOT Maintenance of Traffic Inspector Advanced Certificate

FDOT & CTPQ Earthwork Inspector Level 1 Certificate

APNGA & USDOT Nuclear Gauge Safety Certificate

FDOT Maintenance of Traffic Inspector In termediate Certificate

Financial Consultant (Broker) licenses 7, 6, 63, 53, 66 2005

F inancial Service Representative t raining, May 2003.

SunTrust Bank (Deerfield Beach) SunTrust University

P rofessional Teller Training, January 10

SunTrust Bank (south M iami) SunTrust University

M DCC Associate in Finance 2003(NOT GRADUATED)

Reg e, reg cc, anti-money laundry, banking regulations, bank security, and more.

SunTrust Bank.

Personal banker t raining, 2001- Bank of America,

Operational Center, (Miami Lakes).

P rofessional Teller Training 2001-Bank of America, (Operational Center, Miami

L akes).

Notary Training 2005-M iami Dade web site (certificate available).

General electronic tech. 1996-2000-(AA degree) (Oswaldo He r rera (Cuba).

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