Sherry Christina

***** ********** **

Houston, TX 77040 757-***-****

aco6l5@r.postjobfree.com

Objective:

Obtain a position in Medical Office Management where my skills and

previous work experiences can be utilized to the fullest, allowing me to

become an asset to my future company.

Education:

East High School, Wichita, KS

General Studies - Diploma

Wichita State University

Major: Accounting

Credits earned 60/120 (2 years completed)

Skills:

13 years of Office Medical/Military Experience

10 years of Customer Service Experience

Excellent written and verbal communication skills, with an eye for

detail

Extremely productive in a high volume, high stress, environment

Proficient in the use of Pro Review Microsoft Word tracking, CHCS,

filing

Microsoft Office 2000 Professional and Outlook

Self-starter with little or no supervision

Employment History:

Diabetes America Houston, Texas July 2013 -

July 2014

Medical Records Specialist

Gather patient information by collecting demographic and clinical

information from Centricity software. Interact with registration areas

and physicians' offices. Retrieve information from automated printer.

Accurately and in a timely manner, respond to all medical records

requests from insurance companies, patients, attorney's offices or

disability agencies. Ensure all required paperwork regarding release of

medical records is received and on file prior to release of medical

records. Create and bill invoices for medical records requests in

Centricity software. Maintain continuity of work operations by

documenting and communicating actions, irregularities, and continuing

needs regarding medical record requests. Maintain patient confidence by

keeping patient records information confidential. Will be required to

meet established productivity targets for all work assignments

Medical Services Virginia Beach, VA February 2012

- June 2013

Billing Specialist

Verify primary and secondary insurance. Verify policy numbers and

insurance ID Codes. Document mammogram BI-RAD finding. Document

associated approval codes per payment. Document credit card and check

payments to patient accounts. Answer multi-line phone system and direct

calls appropriately. Run batch reports with balanced outcome. Request

medical records and payment request. Apply payments (credit cards,) to

patient accounts via phone. Apply payments (checks, credit cards) to

patient accounts from daily mail. Demographics, Self Pay Report, Mail

Run, Refund Checks, Charge Entry, Work Return Mail, Bankruptcies.

HPR Medical Services Virginia Beach, VA Sept 2011 -

February 2012

Records Auditor

Responsible for verifying medical records for staff and patients,

Ensure criteria is met per JACO and HIPPA standards, Fax, scan, copy,

and file medical records Confirmed hours worked by staff nurses. Verify

and updated patient demographics for all medical records. Verify primary

and secondary insurance. Verify policy numbers and insurance ID Codes

documenting mammograms, BI-RAD finding. Document associated approval

codes per payment Document payment for self-pay patients. Answer multi-

line phone system, Run Batch reports.

Tri-West Portsmouth, VA June 2010 - August

2011

Appointment Clerk

Verify and update demographics for patients. Schedule health care

appointments for active duty military, retired military and their

dependents using CHCS system. Triage patient's level of medical urgency

and determine what kind of appointment was needed provide patient with

further information per Schedule an appointment when unable to assist

the patient. Answer calls and schedules patient appointments in an

Incoming Call Center. Educate patients on basic TRICARE options.

Register new patients into the Government Composite Health Care System

(CHCS). Coordinate specialty care referrals with medical clinics and

Health Care Finders. Review computerized appointment templates to

determine the availability of appointments. Perform Defense Enrollment

Eligibility Reporting System (DEERS) checks prior to scheduling medical

appointments. Evaluate clinic criteria and book medical appointments per

documented protocol. Identify, analyze, and resolve a variety of

scheduling issues. Maintain, review, and update appointment criteria

books

Madigan Army Medical Center Tacoma, WA Dec 2004 -

Dec 2009

Office Records Management Coordinator

Provide administrative support. Monitor incoming and outgoing

correspondences and documents. Provided typing and office automation

support. Prepare a variety of documents and reports. File supporting

paid and unpaid TPC claims while serving as Office Records Management

Coordinator. Assist with Third Party Collections for Government

Cardholders. Assisted with sorting Bills, mailing out Bills, and patient

insurance verification

Madigan Army Medical Center Tacoma, WA April 2001 -

Dec 2004

Lead Medical Records Technician

Provided leadership and training to civilian employees at the GS-4 level

Engaged in review, assembly, maintenance, filing and retirement of

inpatient/ambulatory patient/observation

Ensured medical legal requirements per JCAHO standards and Army

regulations were met Managed and distributed weekly report of incomplete

records by individual providers

Madigan Army Medical Center Tacoma, WA Jan 2000 -

April 2001

File Clerk

Received and filed medical records in both a digit numeric and

alphabetic file system in accordance with current Standard Operating

Procedures. Acquire a list for Pro Review/ Physicians. Fill requests and

run reports

Utilized secured computer records for appropriate detailed research.

Utilized barcode tracking system

Chart retrieval computer printout and/or written listing on required

records. Responsible for record retirements

Fort Lewis Commissary Fort Lewis, WA June

1999 - Jan 2000

Cashier

Received and disbursed Money for consumer purchases. Used electronic

scanners, cash registers, and other cash related equipment. Answered

customer questions and provided information on procedures and policies.

Computed and recorded total of transactions. Issue credits, receipts,

refunds, and exchanges, due the customer. Assisted with payments

received in the forms of cash, credit cards, vouchers, or automatic

debits

INTEL Corporation DuPont, WA Aug 1996 -

Sept 1998

Senior Quality Assurance Inspector

Oversee component and equipment certifications. Perform "first article"

new product and standard inspections of Raw Materials. Coordinated and

supervised daily functions/dispositions of four inspectors. Ensure

inventory integrity of materials, to and from the MRB account.

Maintained activity logs books and filed all data sheets accurately.

References:

Furnished upon request

Contact this candidate