Medical Records
Resume:
Sherry Christina
Houston, TX 77040 757-***-****
******.************@*****.***
Objective:
Obtain a position in Medical Office Management where my skills and
previous work experiences can be utilized to the fullest, allowing me to
become an asset to my future company.
Education:
East High School, Wichita, KS
General Studies - Diploma
Wichita State University
Major: Accounting
Credits earned 60/120 (2 years completed)
Skills:
13 years of Office Medical/Military Experience
10 years of Customer Service Experience
Excellent written and verbal communication skills, with an eye for
detail
Extremely productive in a high volume, high stress, environment
Proficient in the use of Pro Review Microsoft Word tracking, CHCS,
filing
Microsoft Office 2000 Professional and Outlook
Self-starter with little or no supervision
Employment History:
Diabetes America Houston, Texas July 2013 -
July 2014
Medical Records Specialist
Gather patient information by collecting demographic and clinical
information from Centricity software. Interact with registration areas
and physicians' offices. Retrieve information from automated printer.
Accurately and in a timely manner, respond to all medical records
requests from insurance companies, patients, attorney's offices or
disability agencies. Ensure all required paperwork regarding release of
medical records is received and on file prior to release of medical
records. Create and bill invoices for medical records requests in
Centricity software. Maintain continuity of work operations by
documenting and communicating actions, irregularities, and continuing
needs regarding medical record requests. Maintain patient confidence by
keeping patient records information confidential. Will be required to
meet established productivity targets for all work assignments
Medical Services Virginia Beach, VA February 2012
- June 2013
Billing Specialist
Verify primary and secondary insurance. Verify policy numbers and
insurance ID Codes. Document mammogram BI-RAD finding. Document
associated approval codes per payment. Document credit card and check
payments to patient accounts. Answer multi-line phone system and direct
calls appropriately. Run batch reports with balanced outcome. Request
medical records and payment request. Apply payments (credit cards,) to
patient accounts via phone. Apply payments (checks, credit cards) to
patient accounts from daily mail. Demographics, Self Pay Report, Mail
Run, Refund Checks, Charge Entry, Work Return Mail, Bankruptcies.
HPR Medical Services Virginia Beach, VA Sept 2011 -
February 2012
Records Auditor
Responsible for verifying medical records for staff and patients,
Ensure criteria is met per JACO and HIPPA standards, Fax, scan, copy,
and file medical records Confirmed hours worked by staff nurses. Verify
and updated patient demographics for all medical records. Verify primary
and secondary insurance. Verify policy numbers and insurance ID Codes
documenting mammograms, BI-RAD finding. Document associated approval
codes per payment Document payment for self-pay patients. Answer multi-
line phone system, Run Batch reports.
Tri-West Portsmouth, VA June 2010 - August
2011
Appointment Clerk
Verify and update demographics for patients. Schedule health care
appointments for active duty military, retired military and their
dependents using CHCS system. Triage patient's level of medical urgency
and determine what kind of appointment was needed provide patient with
further information per Schedule an appointment when unable to assist
the patient. Answer calls and schedules patient appointments in an
Incoming Call Center. Educate patients on basic TRICARE options.
Register new patients into the Government Composite Health Care System
(CHCS). Coordinate specialty care referrals with medical clinics and
Health Care Finders. Review computerized appointment templates to
determine the availability of appointments. Perform Defense Enrollment
Eligibility Reporting System (DEERS) checks prior to scheduling medical
appointments. Evaluate clinic criteria and book medical appointments per
documented protocol. Identify, analyze, and resolve a variety of
scheduling issues. Maintain, review, and update appointment criteria
books
Madigan Army Medical Center Tacoma, WA Dec 2004 -
Dec 2009
Office Records Management Coordinator
Provide administrative support. Monitor incoming and outgoing
correspondences and documents. Provided typing and office automation
support. Prepare a variety of documents and reports. File supporting
paid and unpaid TPC claims while serving as Office Records Management
Coordinator. Assist with Third Party Collections for Government
Cardholders. Assisted with sorting Bills, mailing out Bills, and patient
insurance verification
Madigan Army Medical Center Tacoma, WA April 2001 -
Dec 2004
Lead Medical Records Technician
Provided leadership and training to civilian employees at the GS-4 level
Engaged in review, assembly, maintenance, filing and retirement of
inpatient/ambulatory patient/observation
Ensured medical legal requirements per JCAHO standards and Army
regulations were met Managed and distributed weekly report of incomplete
records by individual providers
Madigan Army Medical Center Tacoma, WA Jan 2000 -
April 2001
File Clerk
Received and filed medical records in both a digit numeric and
alphabetic file system in accordance with current Standard Operating
Procedures. Acquire a list for Pro Review/ Physicians. Fill requests and
run reports
Utilized secured computer records for appropriate detailed research.
Utilized barcode tracking system
Chart retrieval computer printout and/or written listing on required
records. Responsible for record retirements
Fort Lewis Commissary Fort Lewis, WA June
1999 - Jan 2000
Cashier
Received and disbursed Money for consumer purchases. Used electronic
scanners, cash registers, and other cash related equipment. Answered
customer questions and provided information on procedures and policies.
Computed and recorded total of transactions. Issue credits, receipts,
refunds, and exchanges, due the customer. Assisted with payments
received in the forms of cash, credit cards, vouchers, or automatic
debits
INTEL Corporation DuPont, WA Aug 1996 -
Sept 1998
Senior Quality Assurance Inspector
Oversee component and equipment certifications. Perform "first article"
new product and standard inspections of Raw Materials. Coordinated and
supervised daily functions/dispositions of four inspectors. Ensure
inventory integrity of materials, to and from the MRB account.
Maintained activity logs books and filed all data sheets accurately.
References:
Furnished upon request
Contact this candidate