Administrative Assistant Customer Service

Location:

Posted:

April 14, 2015

Arturo Esguerra Jr.

***********@*****.***

OBJECTIVE:

Front Desk Coordinator

KNOWLEDGE, SKILLS AND ABILITIES:

Communication Skills; Research and Planning Skills; Human Relations Skills; Organization,

Management and Leadership Skills; W ork Survival Skills; Customer Service & Public

Relations; Medical Billing, Coding & Claims Administration; California Driver License

EXPERIENCES:

Los Angeles World Airports – Volunteer Information Professionals, 205 World Way CA 90045

December 4, 2011 to Present – VIP Information Desk (LAX)

Duties:

1) Provide directions to various airport and community facilities .

2) Assist passengers with finding appropriate transportation and accommodations.

3) Provide suggestions to sightseeing attractions in the Los Angeles area.

4) Facilitate communications between distressed passengers and airlines and assistance

from Consulate offices.

5) Facilitate crisis interventions through a partnership with the Airport Police.

24Hr HomeCare LLC Culver City CA 90230

October 14, 2011 to Present – Caregiver in respite services

Duties:

1) Provide respite services and protective supervision to a child with autism.

Hawthorne Senior Center Hawthorne, CA 90250

August 14, 2011 to Present - Instructor at computer lab

Duties:

1) Teach seniors basic computer skills (internet and email).

EDUCATION:

2013 Los Angeles ORT College, Los Angeles, CA 90048

Course: Administrative Assistant Program

2012 Los Angeles Harbor College, Wilmington, CA 90744

Course: Medical Billing, Coding and Claims Administration

2006 Technical Education and Skills Development Authority, Philippines

Course: TESDA-MICROSOFT Unlimited Potential Program

1970-1974 University of the Philippines, Quezon City, Philippines

1) Course: Military Science and Tactics

REFERENCES:

Dianne Brown ******@***************.*** Hawthorne Senior Center 310-***-****

Gail Gaddi ***@****.*** Volunteer Information Professionals 424-***-****