Sales Customer
Resume:
ANOOP KRISHNAN
**.*************@*****.***
OBJECTIVE
In pursuit of a challenging position in the corporate world where I can showcase my skillsets and use
my expertise for superior accomplishments to achieve organizational goals.
KEY COMPETENCE
Self-motivated
Customer-oriented
Leadership/communication skills
Employee relations
Small business development
Negotiations expert
PROFESSIONAL EXPERIENCE
March 2014 to present
S ALES AND OPERATIONS C OORDINATOR
Roof Care (A division of Henkel Polybit) Abu Dhabi, UAE
Preparation of Quotations and manage correspondence related to sales
Organize and coordinate Sales meetings.
Sales Enquiry handling & report preparation and Agreements
Preparation of Invoice sales man wise
Preparation of Sales reports weekly and Monthly
Coordination of all sales activities through sales and marketing team
Identify problems in operations process and resolve them in quickly and timely manner.
Liaise between customer and management to ensure smooth operations delivery.
Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
May 2012 to Feb 2014
S ALES & SERVICE CONS ULTANT
Country Club Dubai, UAE
Maintenance of Sales Management Process including market analysis, duties such as managing consumer
information, developing appropriate research designs, and transforming market research data into marketing
recommendations.
Retaining members by resolving their problems.
Established and maintained cooperative relationships with representatives of community, consumer, employee
and public interest groups.
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November 2011 to April 2012
B USINESS DEV ELOPMENT EXECUTIVE
Hello Kids Education India Pvt. Ltd Bangalore, Karnataka
Generated new sales opportunities through direct and telephone selling and emails.
Generated new accounts by implementing effective networking and content marketing strategies.
Identified strategic partnerships and gathered market information to gain a competitive advantage.
Contacted new and existing customers to discuss how specific products could meet their needs.
June 2010 to September 2011
C LIENT RELATION ASSO CIATIVE
Sutherland Global Services Cochin, Kerala
Primary responsibility was to achieve all required parameters, which includes need based solutions to clients &
a seamless sales experience for the customer.
Maintenance and troubleshooting product based issues and remote assistance.
Remote assistance which involves high level automated technical tools to resolve the issues of the customers
through online with all professional skills.
Ensuring timely and professional responses to all complaints, requests and queries received.
August 2007 to Sept 2009
S ALES & SERVICE CONS ULTANT
Country Vacations India (Ltd) Cochin, Kerala
Primary responsibility was to achieve sales targets, provide need based solutions to clients & a seamless sales
experience for the customer.
Building a long-term relationship with all the staff members of both the channels to generate potential leads
EDUCATION
B ACHELOR OF BUSINESS A DMINISTRATION (B.B.A) from IIMS, (2007-2010).
Specialization: Business Management
M ASTER OF BUSINESS M ANAGEMENT (MBA) from ICFAI (Pursuing)
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