Administrative Assistant Manager

Nancy Lishefski

*** ********** *****

Crestview, FL 32536

********@*****.***

ADMINISTRATIVE ASSISTANT

PROFESSIONAL SUMMARY:

. Demonstrates exceptional organizational and time management skills.

. Maintains high-level of confidentiality and respects office policies.

. Establishes/implements office procedures and creates manuals/user guides.

. Ability to multi-task in a fast-paced environment with extraordinary

project management skills.

. Proficient with MS Office Tools (Word, Excel, PowerPoint, Outlook,

Access).

. Proficient in the operation of various office equipment and computers.

. Maintains appointment schedules, coordinates meetings, conferences, and

teleconferences.

. Prepares travel arrangements and expense vouchers.

. Assists with Board of Directors' meeting preparations and distribution of

meeting minutes.

. Attention to detail; proofreading and editing experience.

PROFESSIONAL EXPERIENCE:

06-2013 to 10-2014

Kelly Services, Fort Walton Beach, FL

Administrative Assistant - Temporary Contract Assignments

. InDyne - Eglin AFB, Eglin, FL - provided Executive Assistant support to

Technical Support Directorate and Finance & Accounting support, invoice

processing and equipment inventory.

. NW Florida's Emerald Coast Convention & Visitors Bureau/Tourist

Development Center, Fort Walton Beach, FL - provided support with Board

of Directors monthly meeting minutes.

. AVCON Engineers & Planners, Shalimar, FL - assisted managers with various

administrative duties.

12-2010 to 03-2013

ITSI Gilbane Company, Shalimar, FL

Contract and Project Administrator/Office Manager

Supported Project Managers, Program Managers, and Accounts Payable

department with government construction contracts.

. Managed government construction projects, processed

subcontractor/supplier invoices totaling an average of $3.2 million per

month, proficiently following through to ensure subcontractors/suppliers

(domestic and/or international) are paid within contract terms and that

revenue process flows effectively.

. Prepared government construction projects for audit reviews on all

documentation.

. Verified and processed subcontractors' Certified Payroll reports

according to government requirements.

. Established, organized, facilitated Administrative Quarterly Team

Meetings, prepared agendas/minutes resulting in creating productive

networking environment between Corporate and Administrative staff.

. Provided IT assistance with troubleshooting technical issues, which

minimized downtime for office staff.

. Generated and distributed monthly financial and statistical reports for

P&L Manager, Project Managers, and Program Managers.

. Assisted Estimating department with bid review preparations.

. Prepared training sessions/conferences and produced office manuals.

. Managed local office bank account using QuickBooks.

04-2009 to 12-2010

ERA American Realty Property Management, Shalimar, FL

Assistant to the Director of Property Management

Supported the Director of Property Management with organizing team

meetings, establishing processes, and managing owner and tenant records.

. Managed several owner/tenant databases for over 2000 rental properties.

. Prepared monthly lease renewals and responsible for move out process for

tenants.

. Designed and maintained company website for all managed

residential/commercial properties.

. Prepared and published newspaper ads for advertising available rentals.

. Assisted with preparing legal documents.

. Trained and supervised office staff on processes and company software

tools/techniques.

. Contacted Utility Companies to ensure accuracy of all utility landlord

agreements.

09-2008 to 04-2009

Shoal Creek Rehabilitation Center, Crestview, FL

Volunteer -Assisted Director with Administrative Support and Special

Events.

01-2005 to 03-2009

North Okaloosa Medical Center, Crestview, FL

Volunteer - Administrative for ER Admissions, Nurse's Stations, and

Pharmacy

11-2005 to 8-2008

Ruckel Properties, Inc. Real Estate & Development, Niceville, FL

Executive Assistant to Vice President

Supported the Executive Vice President, who is also an officer of a

homeowners' association and Board of Director of the Niceville-Valparaiso

Chamber of Commerce, with office management, processes and procedures.

. Managed Executive Vice President's calendar and scheduled appointments

and meetings.

. Assisted with homeowners' association correspondence, calls, minutes,

maintained financial databases.

. Established and implemented office procedures, quality improvement

processes, and maintained document control and organized filing systems.

. Assisted with preparations for Board of Directors' meetings; monitored

action items; maintained files.

. Posted rental income data into Peachtree accounting system, prepared

daily bank deposits.

. Responsible for insurance policies program, organized and maintained

insurance policies.

. Responsible for accounting and record keeping of all

commercial/residential properties.

. Prepared legal documents, memorandums, correspondence, spreadsheets,

charts and reports.

. Greeted visitors, answered incoming calls, sorted and distributed mail.

. Ordered postage, office supplies and equipment, maintained inventories.

. Maintained employee and customer contact lists.

. Trained co-workers on phone and computer systems procedures.

. Reconciled monthly credit card expenses and prepared financial reports.

. Updated disaster recovery plan and office administration manuals.

01-2005 to 11-2005 (Company Out of Business)

Unlimited Renovations, Inc., Crestview, FL

Office Manager

Provided full administrative support to general contractor with typing

correspondence, answered phones, report generating, ordered and maintained

supplies and office equipment, accounting, copying, faxing, system

administration, filing and dictation.

. Prepared estimates/invoices for remodeling or building new homes; managed

AP / AR database using QuickBooks Pro 2005; responsible for contract

administration.

. Established and implemented office procedures and organized filing

system.

. Prepared payroll and payroll liabilities, tax reports; worked with little

supervision from CPA.

. Ensured that licenses, registrations and insurance policies remain

current.

. Project Coordinator for HUD funded homes - established and implemented

procedures for three other construction companies, overseeing compliance

with the Davis-Bacon Act and other government requirements, including

training subcontractors and staff.

09-2001 to 01-2005

Westmoreland Coal Company, Colorado Springs, CO

Corporate Relations Executive Assistant

Successfully supported the President, Chairman, and CEO, VP of Corporate

Relations, VP of Sales & Marketing, VP of Finance, VP of Coal Sales, and

Natural Gas Advisor. Promoted from Administrative Assistant to Corporate

Relations Assistant within 3 years of employment and received bonuses and

salary increases totaling over $5,000 per year for accomplishments.

. Project managed annual report process that won several awards in

competitions among energy industry.

. Coordinated Board of Directors' annual meetings and conferences.

. Performed Securities and Exchange Commission (SEC) Section 16 filings.

. Coordinated special shareholder mailings with EquiServe (Transfer Agent),

Georgeson, and ADP ICS.

. Responded to shareholder and/or investor information requests, monitored

stock transactions, and updated Excel reports.

. Prepared and distributed online news releases and earnings releases.

. Prepared and monitored Corporate Relations budget reports.

. Assisted Finance Department with financial documents/reports.

01-1985 to 03-2001

AT&T/Lucent Technologies, Inc. - Orlando, FL and Denver, CO

Administrative Executive Assistant/Project Manager

Efficiently provided support to the Vice President and the District

Managers of Installation Services & Government Affairs, along with

Technical Managers, Engineers, Operation Managers, HR Managers, Project

Managers, Process Development Managers, Strategic Pricing and Planning

Managers, Sales & Marketing Managers, and Quality Managers, with extensive

office administration and various projects.

. Designed Excel spreadsheets, Power Point presentations, Visio flowcharts

and organizational charts.

. Organized and maintained confidential and personnel files; knowledgeable

in company policies and procedures; assisted with payroll issues,

employee expense vouchers and vendor payments.

. Developed and implemented administrative procedural documents for new

hires; designed and implemented methods and procedures for international

consultants during their stay in the United States.

. Designed and maintained international project financial accounts using

QuickBooks.

. Coordinated daily schedules and travel arrangements of executives and

staff, acquiring VISAs for domestic/international employees; organized

and conducted training seminars.

. Successfully designed, implemented, and maintained a departmental website

using FrontPage 98 and an internal technical skills certification

training website for engineers that required my learning Cold Fusion and

Oracle, along with project managing the efforts to ensure integrity and

accuracy.

. Received "Partner of Choice Award, Vice-President's Award, and Excellence

Award" for having the "whatever it takes" attitude toward customer

satisfaction that won a $100,000 bid and contributed to helping the

department in never missing a deadline in 1992.

. Followed up on bill back reports sent to customers to ensure accurate and

timely billing; conducted customer satisfaction feedback surveys;

prepared budget reports on a monthly and quarterly basis.

. Planned banquets within budget for promotional advertising; organized

conferences and catered meetings, which included over 800 employees.

. Contributed substantially to the growth of the organization when

developed a clean-up macro in word perfect that detailed specific steps

required processing RFPs, that improved the process time by 95%.

. Managed time productively to meet deadlines and demands of the business

during several organizational restructurings.

. Ordered and maintained supplies and equipment; conducted real estate

space planning.

EDUCATION AND PROFESSIONAL TRAINING:

After School Student Tutoring - English, Math, Spelling

Assertive Communication Skills for Professionals

Business Writing and Grammar Skills

Certified Professional Secretary Training (CPS) - IAAP (2009-2011)

Crestview Public Library Volunteer - computer training assistance and

resource material management

HIPAA Training

Medical Coding and Billing Course (online)

Project Management Tools and Techniques

Public Relations of Society Workshop

Studying Spanish (online)

PROFESSIONAL SKILLS: PROFESSIONAL CERTIFICATION &

AFFILIATIONS:

Accounts Payable / Accounts Receivable AT&T Nat'l Proposal Ctr. Certificate

of Recognition

Bookkeeping and Generating Statistical AT&T Partner of Choice Award

Reports.

Communication and Leadership Skills IAAP Member

Conference and Banquet Planning International Who's Who of

Professional Management

Contract Administration National Notary Association Member

Customer Service and Satisfaction Notary Public of Florida

Investigative Research Skills Malcolm Baldridge AT&T Award

Investor Relations Sales Operation Vice President

Excellence Award

Marketing & Sales Security Clearance / Government

Background Checks

Problem Solving and Decision Making

Skills

Type 77 - 80 wpm

Contact this candidate