Customer Support
Resume:
Holly A. Hiple
Huntington, IN *6750
**********@***.***
Objective: To obtain a professional customer support position with an
established company to utilize my gifts and skills to attain career and
personal growth in this season of my life.
Summary: I am a highly motivated person with great work ethic. Being an
individual who is dependable, honest and kind, is demonstrated in the work
I perform. I am an extremely organized person and am detailed with my work
as well as results driven and goal oriented. I have a background in sales,
employment needs, social work, marketing, management, accounting, customer
service, organizational leadership, direct selling, consulting, project
managing and community development.
Experience:
Maid Perfectly Clean ~By Holly
Huntington, IN 46750
Owner / Customer Service
1997 to Current
.As the owner of this small business, I manage and take care of all
the needs of cleaning and detailing residential homes, offices and new
construction homes. I take care of all the billing through QuickBooks,
which includes keeping accurate books for tax purposes. I also offer
Holiday decorating and organizing. I have on occasions had contract workers
to help through busy times during the years and when I took on different
employment.
Malta House
Huntington, IN 46750
Administrative Director
2009 to 2012
. Handled the day to day communications with Director and all managers
. Oversaw and organized all fundraising events, financials and record
keeping
. Met with Accountant and board members monthly
. Kept office organized, and ordered all supplies as needed
. Designed flyers and all marketing materials
Resource Connection
Fort Wayne, IN 46802
Employment Specialist
2008 to 2009
. Opened new office for Pathfinder Services/Resource Connection to
provide employment services to customers who have barriers to
attaining employment.
. Case managing 30 customers.
Job Works, Inc. (WorkOne NE)
Huntington, IN 46750
Business Services Consultant
2007 to 2008
. Effectively market five counties for WorkOne Business Services
products and monitor the implementation of those products for specific
employers.
. Identify employer workforce needs and implement technical assistance
programs for businesses in the usage of business services tools.
. Communicate and coordinate with Business Services Team, WorkOne Center
Managers, WorkOne Team Leaders and WorkOne staff to execute employer
recruitment, customized training and other business employment
services.
. Assisting Businesses with writing Grants to receive State funds to
train incumbent workers.
Resource Connection
Huntington, IN 46750
Employment Specialist
2005 to 2007
. Promoted and developed employment and on the job training
opportunities for disadvantaged applicants.
. Demonstrated to employers the effectiveness and profitability of
employing chronically unemployed by identifying jobs that workers
could perform.
. Established relationships with employers regarding problems,
complaints and the progress of recently placed customers.
. Case managed 15 customers at a time and created Plans for Employment &
Supports for customers.
Friendly Grounds Coffee
Roanoke, IN 46783
Barista
2004 to 2005
. Trained new employees in making Espresso drinks and frappes.
. Served coffee and other hot and cold beverages.
. Took inventory of all stock and ordered supplies.
All About Nails
Huntington, IN 46750
Owner / Nail Tech
2000 to 2005
. Managed business operations and directed personal service functions of
shop.
. Directed sanitary maintenance of shop in compliance with health
regulations.
. Kept account of receipts and expenditures and balancing of all books.
Education:
North Side High School
Fort Wayne, IN 46808
. Diploma
1989
Accreditations:
. 2007 Employment Specialist - Certification
. 2005 Troyer School of Real Estate - License
. 2003 Whites Family Services-fostering - License
. 2000 Rudaes Beauty College - License
Contact this candidate