CARLITA V. BROWNING
ROCK HILL, SC 29730
Phone: 803-***-****
********@*****.***
Ability Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction to contribute to
company success. Exceptional skills to perform in a fast paced environment while maintaining a
professional and effective approach to high stress situations.
Posses basic computer skills such as: MS Word, Outlook, Windows 98, Excel and SAP
Systems.
Employment History
Distribution Clerk
10/2014 - Current CDA Distributions 8700 S.Tyron St, Charlotte, NC
Picked and packed order according to invoice sheet per customer request.
performed weekly inventory using PF scanners.
Assembler
06/2014 - 08/2014 Gentry Plastics Charlotte, NC
Assembled different plastic parts as they come off machine.
Placed screws into plastic containers, using a drill press.
Counted parts and box up item for shipping.
Receptionist
03/2011 - 01/2014 Lasting Impressions by Lydia Rock Hill, SC
Handled incoming, outgoing from calls from customers to schedule appointments for events.
Processed payments, made bank deposits and collected payments from customers. Used printers, filed
and faxed invoices. Ordered and picked up supplies from different vendors for events.
Chemical Specialist
05/2001 - 06/2013 Resolute Forest Products 5300 Cureton Ferry Rd, Catawba, SC
Produced hazardous chemicals on site to bleach and cook wood for making paper.
Unloaded chemicals from railcars into company holding tanks, using pumps and nitrogen.
Troubleshooted problems with equipment, devices or products.
Monitored and adjusted production processes or equipment for quality and productivity.
Input all information and data into computer systems using Excel, MS Word 10-Key and SAP System.
Written up daily log sheets and entered inventory into computer.
Trained new employees on Safety Operating Procedures.
Data Clerk
06/1995 - 05/2001 Celanese Rock Hill, SC
Maintained operator logs, forms and records in accordance with company policies and D O T regulations.
Communicated with customer service and dispatch operators regarding deliveries. Verified all paper
work,
COA's were correct from drivers before unloading into companies tanks.
Received all incoming calls to transfer to correct persons.
Executed daily inspections and documentations in compliance with DOT guidelines and company
policies.
Education and Training
Issuing Institution Location Qualification Course of Study
Rock Hill HS Rock Hill, SC High School Diploma General Studies