High School Welding
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Welcome
to the
Unemployment Benefits Services
Tutorial
How to Apply for Unemployment
Benefits Online
Applying over the Internet is
fast, easy and secure.
How do I apply To apply over the Internet, go to our Web site at:
over the Internet? ui.texasworkforce.org.
However, you may not apply over the Internet if you have worked
out of state during the past 18 months.
Here’s what you need to get started . . .
When you apply over the Internet, you’ll need your:
Social Security number
last employer’s business name, address, and phone number
first and last dates (month, day and year) you worked for your last
employer
number of hours worked and pay rate if you worked the week you
apply (including Sunday)
military employment start/end dates and copy of DD-214(s), if
you served in the military in the past 18 months
Alien Registration number (if not a U.S. citizen or national) 2
Tutorial Content
Included in this tutorial are the instructions and
screens you need to complete, submit, and
confirm your claim.
You can read the tutorial page by page, or you
may skip to any of these three main sections by
selecting the link:
Completing your Application
Eligibility Requirements
Payment Options
Note: You will need to print pages from your
application. If you don’t have a printer, you
may complete and print your application at
your local Workforce Solutions office.
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Completing your
Application
In this section, you will learn how to:
complete your application by
entering personal information and
last employment details
review and submit your application
confirm your claim
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Unemployment Benefits Services
This is the first screen you’ll see when
you visit our Web site.
Before you can log on, you must have
a User ID and Password.
To create, retrieve or reset a User ID
and Password, go to the User ID and
Password Tutorial.
If you already have a User ID or
Password, select “Returning users, logon
here.” Either of the first two choices will
take you to the Logon screen.
Select this link to create
a User ID and Password.
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Important
Your information WILL NOT BE SAVED if you log off
before you submit and receive a confirmation number.
Your application IS NOT COMPLETE until you submit it and receive a
confirmation number.
The system will log you out if you have not selected any action button, such as
Next, Previous, or Submit within 30 minutes. Your information will not be saved. If
this happens, you must log back on and re-enter your information on your
application.
Read all instructions carefully.
Complete each screen from top to bottom.
Information marked with a red asterisk * is required.
Truth in Filing
All information you give must be true and complete to the best of your knowledge. There are penalties for
withholding information or giving false information, including penalties for perjury in regard to citizenship
or immigration status. If the information is incorrect, you may not be able to receive benefits and/or you
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may be charged with fraud.
Getting Started
In this part of the application, you
must complete these sections:
Initial Questions
Personal Information
Contact Information
Statistical Information
Citizenship Information
Labor Union Information
Pension Information
Additional Information
Correspondence
1. Enter required information. Your
answers to the initial questions
determine whether you should apply for
benefits using the Internet or by calling a
TWC Tele-Center.
2. Select Next to continue or Previous to go
back and review or change your
response(s).
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Last Employment Details
In this section, you must complete
these sections:
Last Employer Identification
Military Information, if
applicable
Last Employer Location
Last Job Information
Dates Worked for Last Employer
Salary and Work Hours
Normal Wage for Occupation
Reason No Longer Working
Scroll down to answer and/or
review all questions, then select
Next to continue or Previous to
go back and review or change
your response(s).
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Continuing Requirements
Choose Your Personal Identification Number
In this next section, you must choose a
Personal Identification Number (PIN). You
will use this number to access all TWC
Tele-Serv services and some TWC Internet
services.
A PIN has the same legal authority as
your signature on a paper document.
Important
Do not give your PIN to anyone, not
Select Next to continue or Previous to go back and
even a TWC employee or family
review or change your response(s).
member.
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Review & Submit Application
This section of the application
process:
shows all the answers and
information you entered
allows you to make changes by
selecting the Edit Information
link at the end of each section.
1. Read these summary pages
carefully.
2. Correct any errors before
you submit your application.
3. You must select Submit when
you’re done reviewing your
answers for your claim to be
processed.
Your application IS NOT COMPLETE until you submit it and receive a confirmation number.
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Review & Submit Application . . .
Select to change (edit) your answers.
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Review & Submit Application . . .
Select to change (edit) your answers.
When you’re finished reviewing all of your
answers, select SUBMIT.
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Claim Confirmation
After you submit your application,
you must:
print the confirmation page for
your records and
select Next to go to the final
steps.
Note: If you do not go to the Next
Steps section, you may delay or lose
your benefits.
If you don’t have access to a
printer:
printers are available at your
local Workforce Solutions
offices.
be sure to write down your
claim confirmation number.
Important
You cannot make changes after you’ve submitted your application. However, if you need to change information
on your application, call the Tele-Center the next business day at 800-***-**** to discuss your situation.
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Claim Confirmation . . .
This shows the completed
application you just
submitted.
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Claim Confirmation . . .
Select to go to Next Steps: Eligibility Requirements.
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Eligibility
Requirements
This section explains the continuing eligibility
requirements. For example, you must:
Request payment timely
Be able to and available for work
Search for work
Register for work search
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Next Steps: Eligibility Requirements
Important
You’ll need to print these pages.
Printers are available at your local
Workforce Solutions offices.
Read this section carefully to
understand your continuing
eligibility requirements. You must:
Request payment timely
Be able to work
Be available for work
Search for work
Complete your work search
registration with
WorkInTexas.com or in the
state where you reside
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Next Steps: Eligibility Requirements . . .
Print these pages. Remember to select the WorkInTexas.com button to register for work.
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Next Steps: Eligibility Requirements . . .
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Next Steps: Eligibility Requirements . . .
Remember to select the WorkInTexas.com button to register for work.
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Payment
Options
This section explains your options for benefit
payments. You may choose to have your
benefits directly deposited to your:
U.S. bank or credit union account, or
TWC Chase Visa debit card account.
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Payment Options
TWC makes payments to your TWC Chase Visa
debit card account unless you sign up for direct
deposit to your U.S. bank or credit union
account.
To sign up for direct deposit, you must wait one day
after you have applied for benefits, then:
log on to ui.texasworkforce.org
select Payment Option, then Change Payment
Option.
You will need:
the nine-digit routing number for your U.S. bank or
credit union
your account number and account type (checking
or savings) as printed on a check, not a deposit slip.
Note: If you are not sure about your routing and account
numbers, contact your bank or credit union before you
try to sign up for direct deposit.
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Payment Options . . .
Print and save this confirmation page, which shows what account you have
designated for direct deposit.
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This completes
your application.
Still need help?
Call the TWC Tele-Center
at 800-***-****, Monday - Friday,
to speak with one of our customer
service representatives.
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