Customer Service Front Desk

Location:

Posted:

April 15, 2015

Joann Smith

**********@***.***

Summary of Qualifications

Efficient and responsible clerical professional with diverse office support

skills. Demonstrated data entry, training, multi line phone systems and

correspondence skills. In-depth knowledge of recording minutes and

producing data generation reports. Proficient in various computer programs

including but not limited to Microsoft word, e-paces, work place. Strong

multi-tasking skills. Superior work ethic and professionalism.

Professional Experience

AHRC, Woodside, New York

Clerical III (2000 -2014)

. Managed all aspects of payroll, billing, accounts payable and

receivable, and customer service.

. Trained diverse office procedures to consumers with developmental

disabilities.

. Responsible for all front desk duties filing, answering phones,

scheduling appointments, sending invoices and photo copying.

. Special Olympics Judge for AHRC (2000 - 2014)

Skills Developmental Trainer (2000)

. Implemented goals and assisted in teaching basic life skills.

. Performed general office duties. Attended interdisciplinary staff

meetings.

Tower Hill/Hambro America, New York, N.Y.

Receptionist (1998 - 1999)

. Charged with all front desk duties including a 60 line phone system.

. Represented company during all financial meetings and conference

activities.

Midland Elevator Company, White Plains NY

Receptionist (1990 - 1998)

. Responsible for all front desk duties filing, answering phones,

scheduling appointments, sending invoices and photo copying.

education

Diploma, Herbert H. Lehman High School, Bronx, N.Y. (1980 -1984)