Customer Service Manager

PROFESSIONAL RESUME

Sandra L Colgrove

Sandra L Colgrove

**** ** *** ***** *****, TX 75169

Home and Cell Phone: 214-***-****

e-mail:******@******.***

Career Objective: Be a successful team member using my skills in

Customer Service to internal and external

clients,

Data Entry, Administrative Assistant and

Cash

Handling, Credit Card Transactions.

Education: Computerized Business Administration, diploma from

ATI - Career Training Center in Dallas,

Texas

Certificate of Achievement as Honor

Graduate, 1993

From ATI - Career Training Center, Dallas,

Texas

Certificate of Training Excellence in

Customer Service

Skills from American Management Association,

1996

Graduate of Bryan Adams High School, Dallas

Texas

with a major in English, Math and History

Related Professional Experience:

August, 2014, 2014 to current:

Chandler Business Services, Inc., Canton, Texas

Front office assistant greeting clients, preparing spreadsheets, scanning

and filing client documents. Notary Public as needed by clients. Responding

to incoming e-mails and faxes from clients. Sending required documents to

clients via e-mail and fax as needed by Manager and Assistant Manager.

December 1, 2001 to January 19, 2014:

Bank of America N.A., formerly

Countrywide Home Loans REO Department as Title Curative, Escrow

Closing Officer, Pre Auditor and Notary Public.

June 18, 1997 to December 1, 2001:

LandSafe Appraisal Services and Landsafe Title as Appraisal Scheduler and

completion of Brokers Price Opinions.

LandSafe Appraisal Services and LandSafe Title Services are subsidiaries of

Bank of America, N.A., formerly Countrywide Home Loans.

Prior Sales and Cashier Positions with J.C. Penney Department Store as well

as Central Cashier with Travel Store (previously Rip Griffin Truck Stop)

and Cashier at The Green House in Wills Point between 1965 and 1997.

Responsible for cash and credit card transactions, that required closing

out and balancing at the end of each shift.

Proficiencies

Notary Public currently effective through October 29, 2016

Cash Handling, including closing and balancing

10 Key by Touch

Typing 55 wpm

Microsoft Word

Excel

Written and Verbal communications

Customer Service to internal and external customers

Lotus Notes

Outlook

CARES

Equator

Professional and Personal references are available upon request.

Contact this candidate