Customer Service Insurance
Resume:
Maria C. Siarres
Miami Beach, FL 33140
********@*****.***
PROFESSIONAL EXPERIENCE
NEW YORK CITY COLLEGE OF TECHNOLOGY, (CUNY) 6/2013 - 12/2014
BUSINESS AND INDUSTRY TRAINING CENTER
Senior Program Coordinator, School of Continuing Education
Provided academic advisement and case management for over 1,000 students
per year
Admitted and registered students for Associate and Bachelor Degree Programs
in Allied Health
Advocated and acted as liaison between students and the various departments
of the college
Coordinated and conducted orientations, information sessions and transition
to college workshops
Attended monthly Counseling meetings and workshops.
Reviewed Bursar's invoice for accuracy
Conducted workshops for all students transitioning out of foundational
course work to specialized upper level course work
Evaluated undergraduate transcripts and transfer credits
Recruited students at Education Fairs throughout New York City
Coordinated tutoring sessions
Monitored student attendance and class performance
Provided counseling for at-risk students
EUROPEAN RELIANCE INSURANCE CORP. 2/2006 - 3/2013
Athens, Greece
Claims Specialist/ Underwriter
Investigated life, health and personal injury claims from initial claim to
final settlement
Negotiated physician and hospital fees
Mediated disputes between client, hospital and insurance company to settle
claims.
Analyzed documentation including medical records and legal documentation
to evaluate coverage in order to file claim correctly and determine level
of compensation
Maintained accurate records and handled administrative responsibilities
associated with processing and payment of claims
Created and underwrote life and personal injury policies for professional
athletic leagues
Developed and maintained relationships with physicians, hospitals and
clinics
NATIONAL BASKETBALL ASSOCIATION 1/2007 - 8/2012
Athens, Greece
Exclusive Insurance Consultant
Insured all the national basketball team league players and their
dependents throughout the country
Created and underwrote a tailor made policy exclusively for high risks
clients
Managed all bodily injury claims
Assessed medical reports, legal documentation and claims requirements to
insure accuracy of claims file
Provided customer service regarding coverage, settlement and payment of
claims
Processed damage claims and solved provider issues
Conducted orientations with the various teams throughout the country
Met on a monthly basis with the Board of Director of the Basket Ball
Player's Association to update existing policies and issues
Attended monthly meetings with team owners to negotiate costs
ING GROUP,Athens, Greece 11/1999 -
1/2005
Insurance and Financial Advisor
Customized insurance programs and annuity/pension plans to suit clients'
needs.
Sold group insurance policies to over 300 professional and amateur athletic
teams.
EDUCATION
WIDENER UNIVERSITY SCHOOL OF LAW, Wilmington, DE
JURIS DOCTOR
HUNTER COLLEGE, New York,NY
Bachelor of Arts
Major: Human Communications
Minor: Political Science
NEW YORK CITY COLLEGE OF TECHNOLOGY, Brooklyn, NY
Biological Sciences, 18 credits
SKILLS
Microsoft Word
Microsoft Excel
Microsoft Power Point
Legal Research, LexisNexis
Contract Interpretation
Google Docs
Oracle PeopleSoft
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