Sales Customer Service
Resume:
SCOTT M. STABLEWSKI
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***********@*****.***
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QUALIFICATIONS SUMMARY:
...A strong background in sales/marketing with expertise in account
development, business growth, customer service and supervision, training
and development of personnel ... A proven record of sales success resulting
in promotion to positions of increased responsibility ... Possess excellent
interpersonal communication skills; able to establish and maintain good
working relationships with customers, co-workers, purchasing personnel,
corporate level executives and a wide range of business professionals.
PROFESSIONAL EXPERIENCE:
Central Transport, LLC. - Buffalo, NY
Account Executive (September 2014- Present)
Specific Responsibilities:
Responsible for developing the sales organization both through promotion
and bringing in key accounts to develop a growth oriented culture that is
customer focused in order to positively spearhead client initiatives for a
single-source provider offering customized LTL, Truckload, Expedited, Third-
Party Logistics (3PL) and Specialized Service solutions.
ABF Freight - Buffalo, NY
Account Manager (October 2013-September 2014)
Specific Responsibilities:
. Employ designed questioning techniques to develop new active account
business as well as to grow your assigned existing account base.
. Maintain expert knowledge of and continually train on all supply chain
services ABF offers both domestically and internationally.
. Develop comprehensive understanding of customer's business model and
their unique challenges to growth within their own marketplace.
. Prospect for new business through research. Identify and transform
those challenges into opportunities and apply one of ABF's vast array
of solutions.
. Sell to all size companies such as manufacturers, distributors and big
box retail vendors, and to all levels within an organization.
EarthLink Business - Buffalo, NY
Senior Account Executive (May 2012-May 2013)
Specific Responsibilities:
. Responsible for creating new business opportunities through an
aggressive outbound warm/cold calling and personal email effort.
. Demonstrate and apply a working knowledge of EarthLink's IT/Voice &
Data portfolio of services to identify new business and capitalize on
potential opportunities.
. Utilize social media to engage new prospects, generate leads, and grow
long-term value. Accurately qualify potential business opportunities
and identify influencers/decision makers.
. Proactively prospect and consult with new Clients to identify and
qualify needs for Northeast Regional Sales team.
. Utilize company-provided technology, Salesforce.com, and other CRM
tools provided to maintain records, and organization of sales and
marketing activity. Regularly review lead and pipeline progression.
American HomePatient - Williamsville, NY
Account Executive (March 2011-March 2012)
Specific Responsibilities:
. Generate net revenue and attain or exceed territory sales quotas
through sales to new or existing business sources.
. Implement the company's overall sales and marketing plan through the
focus on the company's core of respiratory products and services.
. Work in conjunction with the GM and Branch team to ensure profitable
sales growth for the branch.
Image Projections West - Denver, CO
Eastern Sales Director (November 2009-September 2010)
Specific Responsibilities:
. Sold IPW remanufactured toner cartridges for laser printers, fax
machines and MICR printers, as well as directly manufactured
cartridges to existing partners Office Depot and Staples in the
Eastern Region.
. Targeted and secured new customers by presenting them with significant
savings versus their current annual toner spend.
. Directed and supported a group of 10 sales representatives on
strategies to increase revenue and profit margin of IPW toner
cartridges in their assigned Eastern territories.
. Conducted quarterly sales reviews of region with IPW Senior Management
in Denver, CO.
Stampede Presentation Products - Amherst, NY
Overstock Sales Manager (May 2009-November 2009)
Specific Responsibilities:
. Increased sales revenue for company by selling Stampede Overstock
merchandise to existing customers.
. Worked with Product Managers to create monthly product promotions on
overstock merchandise.
. Collaborated with Relationship Managers on their territories to
determine appropriate accounts to target.
Nukote - Rochester, NY
Eastern Regional Sales Manager (July 2007-April 2009)
Specific Responsibilities:
. Managed Nukote's "top" customer, Office Depot Commercial Division in
Eastern Region.
. Responsible for all facets of the sales of products and programs to
the Office Depot Eastern region.
. Developed and implemented sales strategies in conjunction with the
overall Office Depot plan.
. Participated in joint sales calls with Office Depot sales personnel.
. Held sales trainings and team building sessions in the Eastern Region
with my sales representatives to promote Office Depot brand ink and
toner.
Achievements/Accomplishments:
Created and implemented successful Office Depot marketing/sales promotion
"Hockey Fan Frenzy" for North East Region (1st Quarter 2008).
Azerty, A Division of United Stationers - Orchard Park, New York
Key Account Representative / Supervisor (February 1997-July 2007)
Specific Responsibilities:
. Managed one of Azerty's National Accounts, Office Depot.
. Developed and negotiated annual/multi-year customer contracts.
Contract components include pricing, freight, rebates, allowances,
terms of sale, catalog commitments, returns parameters, etc.
. Maintained key customer contacts at the executive level in order to
fully understand strategic customer needs and to develop appropriate
solutions.
. Traveled and met with Office Depot Merchants and executives at their
corporate headquarters.
. Developed, analyzed and monitored custom programs, including
management of rebates and incentives.
. Managed Office Depot inside sales team to ensure total customer
satisfaction within United Stationers National Accounts.
Achievements/Accomplishments:
. Attained "President's Club" status for sales achievement, 1997.
. Two time CEO Award of Excellence Winner 2003 and 2005.
Office Products Specialist (January 1992-February 1997)
. Prospected and developed new accounts; serviced and grew existing
accounts for traditional office products and accessories in
territories that included both the East and West Coast.
. Consistently met or exceeded established sales goals.
Sales Representative - West Coast (September 1988-January 1992)
. Received and processed customer orders; prospected new accounts and
promoted products to existing accounts.
. Achieved "Presidents Club" status and recognition as "Top Sales
Representative," 1991.
EDUCATION/TRAINING:
West Seneca East Senior High School, West Seneca, New York
Additional Training/Certification:
United Stationers Sales Training Programs.
Introduction of Managerial Leadership March 2006.
New York State Certified Emergency Medical Technician (EMT) 1996 - 2003.
VOLUNTEER/COMMUNITY ACTIVITIES:
Volunteer Fireman/EMT, Doyle Hose Company #2, Cheektowaga, New York (1995
- 2000).
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