Customer Service Technician

Location:

Posted:

April 13, 2015

Deidra Connelly

Summertown, TN, 38483

******.*****.********@*****.***

OBJECTIVE: To obtain a position as a Biomedical Technician, where my skills and abilities gained through hands on

training and experience can be utilized to provide a productive and profitable work environment, while

furthering my education.

EDUCATION:

Tennessee College of Applied Technology Hohenwald, TN

Electronics Engineering Technician with Biomedical Specialty April 2015

As a student at Tennessee College of Applied Technology, my focus has been a specialty in Biomedical Electronics, which has

included studies in Anatomy & Physiology, Biomedical Instrumentation, Health Occupations Prep., Signal Processing, Hydraulics,

Pneumatics, Telecommunications, Microprocessors, Electrical Wiring, and fundamentals of DC, AC, Analog, and Digital Circuits.

This also involves hands on training and use of electronic measurements and test equipment with digital and analog voltmeters,

oscilloscope, function generators and logic probe. Other related skills:

• Solder and assembly techniques, using solder/desolder station.

• Carry out work assignments, using schematic drawings, technical manuals, wiring diagrams, or following directives and

instructions as required.

• Test components and equipment, following manufacturers’ manuals and troubleshooting techniques.

• Inspect and test malfunctioning medical or related equipment, follow manufacturers' specifications and using test and analysis

instruments.

CERTIFICATIONS:

• ETA Customer Service Specialist (CSS) (www.eta-i.org)

• ETA Certified Electronics Technician Associate (CETa) (www.eta-i.org)

• CertTEC Performance Based Certifications: DC, AC, Analog, and Digital (www.certtec.com)

AWARDS:

Academic Awards: Winter, Spring, and Summer of 2014 (Requires a 93 average or above)

EXPERIENCE:

Arby's Lawrenceburg, TN

Crew Member March 2014 to Present

Responsibilities: Handling money, providing customers great customer service and closing duties.

Oriental Restaurant Lawrenceburg, TN

Waitress June 2011 to Present

Responsibilities: Providing customers great customer service and cleaning as necessary.

Krystal Lawrenceburg, TN

Crew Member June 2013 to Jan. 2014

Responsibilities: Handling money, providing customers great customer service and closing duties.

REFERENCES: Available upon request